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Crystalbrook Kingsley

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystalbrook Kingsley

Reception
Exterior
Rooftop bar
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Courtyard

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
282 King St, Newcastle, NSW, 2300
  • Newcastle City Hall
    1 min walk
  • Romberg's Newcastle
    1 min walk
  • Civic Station
    3 min walk
  • Newcastle, NSW (NTL-Williamtown)
    31 min drive

Room options

View all photos for Park King

Park King | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park King

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour Twin

  • 312 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

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$162 total
includes taxes & fees
Jan 8 - Jan 9
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About this property

Crystalbrook Kingsley

4.5-star Newcastle hotel steps from Newcastle Civic Theater
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, free use of bicycles, and concierge services. Change of towels is available on request.
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This luxury hotel also offers a terrace, multilingual staff, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crystalbrook Kingsley is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Roundhouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Romberg's - Onsite rooftop bar. Open daily.
Ms Mary - This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 miles (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 42 for adults and AUD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ms Mary
  • Romberg's
  • Roundhouse

Things to do

  • Bicycle storage
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 42 for adults and AUD 19 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 250 out of 386 reviews" "
Rating 8 - Good. 86 out of 386 reviews" "
Rating 6 - Okay. 30 out of 386 reviews" "
Rating 4 - Poor. 12 out of 386 reviews" "
Rating 2 - Terrible. 8 out of 386 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel in the heart of Newcastle. Extremely clean and fun curved room.
Stayed 1 night in Sep 2024

10/10 Excellent

Gavin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy chech in & convenient to central Newcastle
Stayed 1 night in Sep 2024

4/10 Poor

Nadine

Traveled with partner
Check in experience was not good
Stayed 1 night in Sep 2024

8/10 Good

Katie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location Fantastic restaurant inhouse - no need to go anywhere
Stayed 1 night in May 2024

6/10 Okay

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
We booked in and there was a band playing next door it was so loud we couldn’t here even here the TV. So we decided to go up to the bar and restaurant on to of the chrysalbrook only to find out it was close I had made enquirer before booking and no mention of it being close or limited hours
Stayed 1 night in Aug 2024

2/10 Terrible

Jason

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Car was damaged during concierge parking. Wasn’t allowed to park it myself. Didn’t source the damage until we reached our next destination and nobody mentioned when we were handed the keys. It was clearly done during parking.
Stayed 1 night in Aug 2024

8/10 Good

Hasantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Nice place right next to Town Hall. No driveway so you park at 5min spot on street and check in and then need to valet or find parking (not undercover if it’s raining!). Rooms small but ok (I had a harbour view room which was a nice view from 7th floor) Didn’t have BF but dinner room service was OK but not fantastic.
Stayed 3 nights in Aug 2024

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit and still a wonderful place to stay, very comfortable very clean and super easy to find.
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Georges

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Tracey.Murrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stat at Crystalbrook Kingsley and it made a night out on my own at the Civic nice and easy.
Stayed 1 night in Aug 2024

8/10 Good

Sarunya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Great hotel, location was good, room very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything in the cbd
Stayed 1 night in Aug 2024

10/10 Excellent

Mumin

Stayed 2 nights in Aug 2024

6/10 Okay

adam

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad
Visit in winter. The hotel is in very new condition. Good size room. However the shower hot water is not hot. No toothpaste, brush, no slippers...etc that you would expect in proper hotel. Very hard to find parking. The hotel parking cost alot and fully booked because not many spaces available.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Gerard

Stayed 1 night in May 2024

10/10 Excellent

matthew

Stayed 1 night in Jul 2024

6/10 Okay

Scott

Fell short
Didn't live up to the crystalbrook name
Stayed 2 nights in Jul 2024

10/10 Excellent

Alisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, comfy bed. Loads of dining options close by. The rooftop bar was beautiful but had a better cocktail at the Coal & Cedar across the road.
Stayed 1 night in Oct 2022

10/10 Excellent

Kelvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique building and great customer service
The architecture is special at this hotel and well matched by the staff service. They always went above and beyond to assist. The rooms are well appointed, functional and spacious as well as efficient in operation. There is no gym on site but it is a 5 minute walk away and a great facility. Ate at the restaurant too and it was excellent with superb views. My go to in Newcastle!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tammy

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The room was dirty, dusty bunnies behind the doors and under the sink and the toiletries provided had been ransacked and not replaced. The valet booking system from the tablet in the room failed to register the booking twice. The staff were amazing and the bed is ultra comfy
Stayed 1 night in Jul 2024