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Crystalbrook Kingsley

4.5 star property

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Photo gallery for Crystalbrook Kingsley

Reception
Premium bedding, Tempur-Pedic beds, minibar, in-room safe
Breakfast, lunch and dinner served
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available

Explore the area

Map
282 King St, Newcastle, NSW, 2300
  • Newcastle Civic Theater
    ‪2 min walk‬
  • Newcastle Beach
    ‪18 min walk‬
  • Merewether Beach
    ‪8 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪31 min drive‬

Room options

View all photos for Park King

Park King | Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park King

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour Twin

  • Harbor view
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Reception

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The price is $110
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$121 total
includes taxes & fees
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About this property

Crystalbrook Kingsley

4.5-star hotel in Newcastle City Centre
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, free use of bicycles, and concierge services. Change of towels is available on request.
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This luxury hotel also offers a terrace, multilingual staff, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crystalbrook Kingsley is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Roundhouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Romberg's - Onsite rooftop bar. Open daily.
Ms Mary - This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 miles (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 25 for adults and AUD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ms Mary
  • Romberg's
  • Roundhouse

Things to do

  • Bicycle storage
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 25 for adults and AUD 15 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 292 out of 446 reviews
Rating 8 - Good. 98 out of 446 reviews
Rating 6 - Okay. 34 out of 446 reviews
Rating 4 - Poor. 14 out of 446 reviews
Rating 2 - Terrible. 8 out of 446 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly the staff at check in were excellent and secondly the room was lovely. The decor is stunning both in the foyer and the room. Everything was beautiful. Check out the next day was quick and easy. It was our first visit to Newcastle and will definately be back to stay for longer to be able to try the different styes of restaurants close to the hotel and take the walks around the parks. Can't wait
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2024

10/10 Excellent

Markus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Jan 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great clean motel. Great sites close by easy transport options.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kelvin

Stayed 1 night in Jan 2025

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel right in the middle of City. Great views of the busy port. Incredible views from awesome breakfast buffet on top floor. Definitely worth the cost.
Stayed 2 nights in Jan 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Josh and Crystal were lovely to deal with, nothing was a problem for them.
Stayed 1 night in Jan 2025

10/10 Excellent

Michaela

Stayed 2 nights in Jan 2025

8/10 Good

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities
For the price of this room (Park view King room) the bed was not to standard.
Stayed 1 night in Jan 2025

10/10 Excellent

Anne-Maree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very high end rooms. Exquisite restaurant and view.
Stayed 2 nights in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Jan 2025

10/10 Excellent

Alana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Despite the hotel being overall better than average, there were several issues that made giving the Cystalbrook Kingsley a lower than 5-star rating. Firstly, the Valet service was not a proper valet service. There was no entrance to drive in to and the business was using the reception check-in staff to be the valet. We had expensive items in our car and felt the need to watch over our vehicle until in the end I had to insist that our vehicles were parked. They also charged $50 a night for this service which was well overpriced when compared to other Crystalbrook hotels we had recently stayed at. Furthermore, they also keep your vehicle keys making it more difficult to access the car if required. There were also several cleanliness issues with the room. My wife found old blood stains on the corner of the underlay and the shower base was starting to grow some quality Mould. Our room was on the opposite side to King street directly above a noisy beer garden. This was not the hotels' fault, but something to consider if you are staying at the hotel over the weekend. You could tell that they had tried hard with the interior decorating of the room, but the layout was less than desirable with a two-seater couch, a table, single sitting chair and purpose built mini-bar all jammed into one corner of the room making it impossible to use all the items at once. Overall, our stay was OK but a little bit disappointing after seeing the hotel on TV and being quite excited about our stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Kingsley was a very quiet place to stay and was in walking distance to Newcastle's nightlife.
Stayed 1 night in Jan 2025

8/10 Good

Jomel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service
Convenient comfortable
Stayed 1 night in Jan 2025

6/10 Okay

Benjamin

Liked: Cleanliness
Disliked: Property conditions & facilities
Don’t bother staying here if you’re driving a bigger car, there is nowhere safe to park. On site parking is 50 dollars per night and only accommodates cars u fee 1.9m. Rooms were nice but quite small. Staff were friendly but not helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Annie

Stayed 4 nights in Dec 2024

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Jiaxin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.The room is clean, comfortable & sustainable. It’s right in city centre & close to everything. Only thing is parking is not so convenient. However they’ve got valet service that could fix it up
Stayed 2 nights in Dec 2024