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Best Western Plus Apollo Hotel Newcastle

4.5 star property

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Photo gallery for Best Western Plus Apollo Hotel Newcastle

Lobby
Outdoor pool, pool umbrellas
Lobby
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
290 Pacific Hwy, Charlestown, NSW, 2290
  • Westfield Kotara
    ‪2 min drive‬
  • Blackbutt Reserve
    ‪3 min drive‬
  • John Hunter Hospital
    ‪6 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪30 min drive‬

Room options

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen) | Premium bedding, minibar, in-room safe, desk

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 775 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(98 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, Balcony

9.8 out of 10
Exceptional
(7 reviews)
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Honeymoon Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Queen Room

  • Sleeps 3
  • 1 Queen Bed

Executive King Room

  • Sleeps 2
  • 1 King Bed

King Spa Suite

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard King Room with Balcony-Non-Smoking

  • Sleeps 2
  • 1 King Bed

Suite-1 King Bed, Non-Smoking, Jetted Tub, Balcony, Panoramic View, Wi-Fi, In House Movies

  • Sleeps 2
  • 1 King Bed

King Or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Holiday Inn Express Newcastle by IHG

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (1003)
$121 nightly
The price is $121 total
includes taxes & fees
Holiday Inn Express Newcastle by IHG

About this property

Best Western Plus Apollo Hotel Newcastle

4.5-star hotel in Charlestown
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Best Western Plus Apollo Hotel Newcastle offers 95 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Plus Apollo Hotel Newcastle features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Best Western Plus Apollo Hotel Newcastle is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Babbingtons Bar and Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Afrikaans, Chinese (Cantonese), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (AUD 10 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 8 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Babbingtons Bar and Grill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (1,076 square feet of space)

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 8 to 25 per person
  • Self parking fee: AUD 10.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including weddings) are allowed on site
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Apollo International Hotel
Best Western Plus Apollo International Charlestown
Best Western Plus Apollo International Hotel
Best Western Plus Apollo International Hotel Charlestown
Best Plus Apollo Newcastle
Best Western Plus Apollo International Hotel
Best Western Plus Apollo Hotel Newcastle Hotel
Best Western Plus Apollo Hotel Newcastle Charlestown
Best Western Plus Apollo Hotel Newcastle Hotel Charlestown

Best Western Plus Apollo Hotel Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1000 reviews
Rating 8 - Good. 280 out of 1000 reviews
Rating 6 - Okay. 56 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money on a short term stay
Stayed 1 night in Mar 2025

8/10 Good

Philip

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Trudi

Liked: Cleanliness, staff & service, property conditions & facilities
Just a pity the restaurant is not open for dining in Sunday nights
Stayed 2 nights in Mar 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We always have a great stay with the Apollo. Only thing we didn’t like is the room we had didn’t have a fan in the bathroom
Stayed 1 night in Mar 2025

10/10 Excellent

sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, room comfort

Overall a nice hotel !!

It was a very nice hotel.. I don’t want to say a bad word but the shower/bath situation was a bit dangerous . I nearly slipped in the bath when I was getting out of the shower. Bed was great Internet was a bit slow and our movie kept stopping lots. I gave up on watching. It was a good location though. Great to have an onsite restaurant, not that we used it but we did order room service in the evening and that was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
One of my regular places to stay in the area. Always great food. Big soft beds and clean rooms
Stayed 1 night in Mar 2025

10/10 Excellent

matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay with in house restaurant food was awesome
Stayed 3 nights in Mar 2025

2/10 Terrible

Les

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No flexibility, poor communication
Stayed 1 night in Mar 2025

10/10 Excellent

joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to this hotel for years now.Great facilities and value for money that keep us coming back.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Whatever we asked, they were able to deal with. Special mention to Richard on the front desk. Excellent advice and really went out of his way in exploring alternative accommodation for us as we needed to leave a day early than planned.
Stayed 4 nights in Feb 2025

10/10 Excellent

Steffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Pleasant stay but felt the room was a bit tired. It was conveniently situated for our trip. Pleasant staff.
Stayed 1 night in Feb 2025

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for excellent rooms and facilities, comfiest hotel beds we've had anywhere, terrific helpful and friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Precilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean, spacious. Had pool bonus.
Stayed 1 night in Feb 2025

10/10 Excellent

Lukie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 1 night in Feb 2025

8/10 Good

shane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great three night stay. There was a mix up the first night. Got our proper room the next two nights. Got offered free brekky or a discount room rate. They were brilliant in reception and nothing was a problem for them. We will definitely stay here again. Great room and comfy big bed. We ate there one night. Food was so so. Can’t fault any of the staff. They were brilliant.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly service, clean and quiet room, beautiful outlook from balcony.
Stayed 1 night in Feb 2025

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Elisha

Liked: Staff & service
Good service, decently clean and friendly staff. Recommend room service good portions of meals
Stayed 2 nights in Feb 2025

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were exceptional. The room was ckean and the bed very comfortable. Fabulous view into the trees. Wonderful pool, great restaurant, lovely fiid. Thank you
Stayed 4 nights in Feb 2025

10/10 Excellent

TASHA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Always stay here when visiting Newcastle. Rooms are great and the staff are friendly!
Stayed 2 nights in Feb 2025

8/10 Good

Bruce

Stayed 1 night in Jan 2025