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Best Western Plus Apollo Hotel Newcastle

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Apollo Hotel Newcastle

Lobby
Outdoor pool, pool umbrellas
Exterior
Superior Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
290 Pacific Hwy, Charlestown, NSW, 2290
  • Charlestown Square
    10 min walk
  • Westfield Kotara
    3 min drive
  • Blackbutt Reserve
    5 min drive
  • Newcastle, NSW (NTL-Williamtown)
    33 min drive

Room options

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen

Standard Apartment, Multiple Beds, Non Smoking, Kitchen | Premium bedding, minibar, in-room safe, desk

Standard Apartment, Multiple Beds, Non Smoking, Kitchen

  • 775 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Executive Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, Balcony

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds, Non Smoking

  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Honeymoon Room, 1 King Bed, Non Smoking, Balcony

Honeymoon Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Honeymoon Room, 1 King Bed, Non Smoking, Balcony

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

King Room with SPA Bath

  • Sleeps 3
  • 1 King Bed

Honeymoon Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Premium bedding, minibar, in-room safe, desk

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Spa Suite

Premium bedding, minibar, in-room safe, desk

King Spa Suite

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

King Or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Best Western Plus Apollo Hotel Newcastle

4.5-star hotel in Charlestown
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Best Western Plus Apollo Hotel Newcastle offers 95 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Plus Apollo Hotel Newcastle features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Best Western Plus Apollo Hotel Newcastle is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Babbingtons Bar and Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Afrikaans, Chinese (Cantonese), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 8 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Babbingtons Bar and Grill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (1,076 square feet of space)

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 8 to 25 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including weddings) are allowed on site
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Apollo International Hotel
Best Western Plus Apollo International Charlestown
Best Western Plus Apollo International Hotel
Best Western Plus Apollo International Hotel Charlestown
Best Plus Apollo Newcastle
Best Western Plus Apollo International Hotel
Best Western Plus Apollo Hotel Newcastle Hotel
Best Western Plus Apollo Hotel Newcastle Charlestown
Best Western Plus Apollo Hotel Newcastle Hotel Charlestown

Best Western Plus Apollo Hotel Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1062 reviews" "
Rating 8 - Good. 308 out of 1062 reviews" "
Rating 6 - Okay. 53 out of 1062 reviews" "
Rating 4 - Poor. 24 out of 1062 reviews" "
Rating 2 - Terrible. 17 out of 1062 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David, Lugarno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value comfortable place to stay
Stayed 2 nights in Aug 2024

8/10 Good

Glenn

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff were super helpful. Request for room change met with ease.
Stayed 1 night in Aug 2024

8/10 Good

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Problem with shower recess, water pooled up instead of draining. Base level was not inclined to drain.
Stayed 2 nights in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

10/10 Excellent

Nissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff! Good sized room, comfortable bed and everything was clean and neat and tidy
Stayed 3 nights in Aug 2024

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for staying in Newcastle
I loved the easy check in and spacious room. All modern and clean with a great balcony to enjoy my morning coffee. FYI Babbingtons restaurant also does a fabulous Schnitzel
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Good property for business stay
Stayed 2 nights in Jul 2024

8/10 Good

MARK

Liked: Cleanliness, staff & service
Nice and quiet, cleanliness and friendly service. The best lamb shank we've had compliments to the chef.
Stayed 2 nights in Aug 2024

8/10 Good

Rex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, value for money
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Helen

Traveled with group
Liked: Staff & service, property conditions & facilities
Good size room clean very good restaurant easy parking
Stayed 2 nights in Jul 2024

10/10 Excellent

JEAN-CLAUDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Brenda

Stayed 2 nights in Jul 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
First time business overnight stay. Got a room with a valley view; amazing! This is a hidden gem in Newcastle. Would definitely stay again.
Stayed 1 night in Jul 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service
Just a hotel, nothing special. Beds are very soft so if you have a bad back don’t stay here.
Stayed 1 night in Jul 2024

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property was old and poorly staffed
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Very comfortable and spacious. Plenty of parking some undercover. Close to shopping.
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious hotel in good location
We stayed two nights in very well appointed room overlooking the bush behind the hotel.The room was spacious with a comfortable bed and a bathroom with a good shower and plenty of room to put your toiletries.The room was very clean and the free parking a bonus.We ate in the restaurant in the hotel and the food was delicious.Would recommend staying here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alison

Stayed 1 night in Jul 2024

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everthing was available at the property
Stayed 1 night in Jul 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The help & service of the staff was excellent & I have no hesitation to recommend the Best Western Apollo at Charlestown
Stayed 1 night in Jul 2024