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Best Western Plus Apollo Hotel Newcastle

4.5 star property

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Premium bedding, minibar, in-room safe, desk
Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen) | Premium bedding, minibar, in-room safe, desk
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
290 Pacific Hwy, Charlestown, NSW, 2290
  • Westfield Kotara
    ‪3 min drive‬
  • Blackbutt Reserve
    ‪5 min drive‬
  • John Hunter Hospital
    ‪7 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪33 min drive‬

Room options

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen) | Premium bedding, minibar, in-room safe, desk

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

  • 775 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, Balcony

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds, Non Smoking

  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Honeymoon Suite

  • Sleeps 3
  • 1 King Bed

Deluxe Queen Room

  • Sleeps 3
  • 1 Queen Bed

Executive King Room

  • Sleeps 2
  • 1 King Bed

King Spa Suite

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard King Room with Balcony-Non-Smoking

  • Sleeps 2
  • 1 King Bed

Suite-1 King Bed, Non-Smoking, Jetted Tub, Balcony, Panoramic View, Wi-Fi, In House Movies

  • Sleeps 2
  • 1 King Bed

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

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About this property

Best Western Plus Apollo Hotel Newcastle

4.5-star hotel in Charlestown
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Best Western Plus Apollo Hotel Newcastle offers 95 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Plus Apollo Hotel Newcastle features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and 4 meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Best Western Plus Apollo Hotel Newcastle is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Babbingtons Bar and Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Afrikaans, Chinese (Cantonese), English, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: AUD 8 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Babbingtons Bar and Grill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (1,076 square feet of space)

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 8 to 25 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including weddings) are allowed on site
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Apollo International Hotel
Best Western Plus Apollo International Charlestown
Best Western Plus Apollo International Hotel
Best Western Plus Apollo International Hotel Charlestown
Best Plus Apollo Newcastle
Best Western Plus Apollo International Hotel
Best Western Plus Apollo Hotel Newcastle Hotel
Best Western Plus Apollo Hotel Newcastle Charlestown
Best Western Plus Apollo Hotel Newcastle Hotel Charlestown

Best Western Plus Apollo Hotel Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 57 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

TASHA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Always stay here when visiting Newcastle. Rooms are great and the staff are friendly!
Stayed 2 nights in Feb 2025

8/10 Good

Bruce

Stayed 1 night in Jan 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
position & standard
Stayed 1 night in Feb 2025

10/10 Excellent

Terence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and excellent food options on the breakfast menu.
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and tidy, staff very friendly and accommodating, overall a good experience
Stayed 2 nights in Feb 2025

6/10 Okay

Mark

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms are dated and tired. Nasty smell from bathroom drains. Enjoyed the free car charging, quiet and comfy bed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay over two nights
Stayed 2 nights in Jan 2025

10/10 Excellent

viki

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay a lot. Thank you
Stayed 2 nights in Jan 2025

10/10 Excellent

kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family footy

Great accommodation quick check in friendly welcoming staff
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large comfortable rooms; Frig very handy. Great location for us.
Stayed 3 nights in Jan 2025

10/10 Excellent

Deidre, Anna Bay

Stayed 1 night in Jan 2025

10/10 Excellent

Vaibhav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay and when we reached staff give us default upgrade for our room to suite room and it was our 2nd wedding anniversary so yeah it was great to have upgrade. Only recommendation from my side would be if some kind of small hamper for gesture or token of stay given in suite rooms will be very nice. But yeah overall i would rate this property as 5 star one and value of money, nice to book. I will definitely look forward to book again in future.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and the bathroom well set out. A comfortable bed and large tv. The reception was welcoming. Conveniently located to Westfield's Charlestown and only a short drive to the beach. We would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised

Clean spacious comfortable plenty of parking in the premises, overall will stay there again
Stayed 1 night in Jan 2025

8/10 Good

Amanda

The building and rooms are a bit outdated, but the room I had was big so it was a really good size. It had what was needed.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

We stayed at the Apollo for one night. The room was spacious very tidy had everything that you needed for the night, including a mini bar if required in room service. We dined in the restaurant and the food was amazing and enjoy the happy hour cocktails. Lovely swimming pool and outdoor area for families plenty of parking underneath as well as outside as we had a trailer and the hotel was happy to accommodate us.
Stayed 1 night in Jan 2025

10/10 Excellent

Shelly

Stayed 1 night in Jan 2025

10/10 Excellent

Annie

Stayed 1 night in Jan 2025

10/10 Excellent

michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious hotel
Stayed 1 night in Jan 2025

8/10 Good

HJ

Traveled with family and small children
Liked: Staff & service
Great staff. They were friendly, efficient and accommodating. Room- The air conditioning machine was filthy, did not want to use it. Bathroom had lots of moulds. Otherwise all good.
Stayed 1 night in Jan 2025

10/10 Excellent

damien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, so clean the staff were fantastic and breakfast was good as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Shakasi

Stayed 1 night in Jan 2025

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from our room was lovely. Staff were friendly and attentive.
Stayed 2 nights in Jan 2025