Ratings based on 1,138 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 16, 2024 on Expedia
Would have liked better guidance on how to get there. Arrived after mid-night at Newark and it turnout to be best to walk. Very little guidance on how to get there.
Staff was good, but the building is a bit shabby.
Comment from Hotel Management
Apr 17, 2024 by Executive Assistant, Hotel Management
Dear Stephen, We appreciate you choosing us and providing valuable feedback about your stay. Our goal is for each guest to leave completely satisfied, and we are sorry we did not meet this goal during your visit. On a positive note, we are glad that you liked our associates. We hope you will give us another opportunity to provide you with the outstanding experience you should always expect from us!Jevell Lock Executive Assistant
by A verified traveler
Posted Apr 10, 2024 on Expedia
Comment from Hotel Management
Apr 12, 2024 by Executive Assistant, Hotel Management
Dear Janeen, Thank you for rating your stay at Newark Liberty International Airport Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Jevell Lock Executive Assistant
by A verified traveler from Pasadena
Posted Apr 10, 2024 on Expedia
Great place to stay
Comment from Hotel Management
Apr 10, 2024 by Executive Assistant, Hotel Management
Dear Martin, Thank you for choosing Newark Liberty International Airport Marriott and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Jevell Lock Executive Assistant
by A verified traveler
Posted Apr 6, 2024 on Expedia
Room quality was a 3, lobby and bar a 4. Great people!
Comment from Hotel Management
Apr 7, 2024 by Executive Assistant, Hotel Management
Dear Benjamin, Thank you for choosing Newark Liberty International Airport Marriott and for sharing your feedback. We are delighted to hear that you had a quality time at Aviation Grill and that you found our attentive service to your liking. However, we regret not meeting all of your expectations. Your comments are invaluable as they guide us in our continuous commitment to improvements. We appreciate your understanding and look forward to welcoming you back the next time you are in the area.Jevell Lock, Executive Assistant
by A verified traveler
Posted Apr 3, 2024 on Expedia
Very clean property. Helpful and friendly staff.
Comment from Hotel Management
Apr 3, 2024 by Executive Assistant, Hotel Management
Dear Faye, Thank you for choosing Newark Liberty International Airport Marriott and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Jevell Lock Executive Assistant
by A verified traveler from San Mateo Tlaltenango
Posted Mar 31, 2024 on Expedia
Nice, comfortable & quiet rooms !
We thought we could just walk to the terminal which was certainly not the case: it is indeed very close but you would have to cross highway type roads !
Comment from Hotel Management
Apr 1, 2024 by Executive Assistant, Hotel Management
Dear Philippe, Thank you for sharing your feedback regarding your recent stay at Newark Liberty International Airport Marriott. We are delighted to hear that you found our proximity to the airport convenient for your travel plans. Ensuring a relaxing environment for our guests is a priority, and we are also pleased to know that our well-maintained accommodations met your expectations. We appreciate your understanding and look forward to welcoming you back again soon.Jevell Lock, Executive Assistant
by A verified traveler
Posted Mar 28, 2024 on Expedia
It is Newark, NJ. Not nice. Enough said.
Comment from Hotel Management
Mar 29, 2024 by Executive Assistant, Hotel Management
Dear Daniel, Thank you for sharing your feedback. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your experience. We hope you will allow us to restore your confidence in us on a future visit.Jevell Lock, Executive Assistant
by A verified traveler from Newton
Posted Mar 26, 2024 on Expedia
First, the property is advertised as allowing for access from Newark (EWR) terminals on foot. This is NOT the case. There is no (safe) way to get to the hotel on foot. So you are left with a shuttle that is (per the posted signs) supposed to come every 15 minutes, and comes every 25-30 minutes, at least for the 2 days I was there. (Which is all that matters to me.). No apology, no explanation, and no attempt to rectify (how about a free snack or drink ?)
Comment from Hotel Management
Mar 29, 2024 by Executive Assistant, Hotel Management
Dear Michael, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the delay in shuttle service. This is not typical of our usual standard, and we regret not meeting your expectations. Your comment regarding the accessibility is duly noted. Rest assured, your concerns will be addressed appropriately to enhance the overall guest experience. We appreciate your suggestion regarding offering a complimentary snack or drink as a gesture of goodwill and hope to have the opportunity to restore your confidence in us on a future visit.Jevell Lock, Executive Assistant
by A verified traveler
Posted Mar 24, 2024 on Expedia
Prices for sundries (snacks) were a little high
Comment from Hotel Management
Mar 25, 2024 by Executive Assistant, Hotel Management
Dear Edward, Thank you for sharing your feedback regarding your recent stay at Newark Liberty International Airport Marriott. While we are delighted to hear that you enjoyed most aspects of your visit, we regret not meeting all of your expectations. We appreciate your sentiments regarding pricing and look forward to welcoming you back in the future. Jevell Lock, Executive Assistant
by A verified traveler
Posted Mar 21, 2024 on Expedia
All went very smooth, came in late in AM and they still had my room (downgraded from king to double bed, no big deal). Very convenient except for the wait time for the shuttle from airport to the hotel.
Comment from Hotel Management
Mar 22, 2024 by Executive Assistant, Hotel Management
Dear Alessandro, Thank you for being our guest and sharing your feedback. We are pleased to know that your stay, for the most part, was an enjoyable one. However, please accept our apologies for the delay you encountered in riding from the airport to our hotel. We will continue to work to improve our timeliness for all our shuttle requests. We look forward to seeing you again at Newark Liberty International Airport Marriott anytime your travels bring you back this way. Jevell Lock Executive Assistant