The Westin New York at Times Square

4.5 star property

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Photo gallery for The Westin New York at Times Square

Bar (on property)
Exterior
Lobby
1 bedroom, hypo-allergenic bedding, in-room safe, desk
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet friendly
  • Free WiFi

Explore the area

Map
270 W 43rd Street, New York, NY, 10036
  • Times Square
    ‪3 min walk‬
  • Broadway
    ‪3 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

Suite, 1 Bedroom, River View

  • 750 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds (View)

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 310 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 310 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, City View

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, City View, Corner (Corner)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds, City View

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed, Non Smoking

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, River View

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Room, 1 King Bed, Corner

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed (View)

  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Grand Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (View)

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Corner (View)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking (View)

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking (View)

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Westin New York at Times Square

4.5-star hotel in Manhattan
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
The Westin New York at Times Square offers 873 accommodations with iPod docking stations and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and 27 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 27756 square feet (2579 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a library, and gift shops/newsstands. Guests can use the health club at a partner property. Parking is available onsite for a surcharge.

The Westin New York at Times Square is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Foundry Bar - This bar specializes in American cuisine and serves dinner only.
Foundry Kitchen - This buffet restaurant specializes in American cuisine and serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 65 per day)
  • Valet parking on site (USD 95 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 to 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Foundry Bar
  • Foundry Kitchen

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27 meeting rooms
  • 27,756 square feet of conference space
  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 45 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Westin
Westin Hotel New York Times Square
Westin New York Times Square
Westin New York Times Square Hotel
Westin Hotel New York
Westin Times Square
The Westin New York At Times Square Hotel New York City
Westin New York City
New York City Westin
Westin Hotel
The Westin New York At Times Square Hotel City
Westin New York at Times Square
The Westin New York at Times Square Hotel
The Westin New York at Times Square New York
The Westin New York at Times Square Hotel New York

The Westin New York at Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3020 out of 4787 reviews
Rating 8 - Good. 1049 out of 4787 reviews
Rating 6 - Okay. 413 out of 4787 reviews
Rating 4 - Poor. 156 out of 4787 reviews
Rating 2 - Terrible. 149 out of 4787 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Udi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for the first time at the Westin

Great hotel, Great service, Very helpful staff. Central location.
Stayed 7 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was amazing!!
Stayed 3 nights in Mar 2025

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Great walkable location, smooth check in, breakfast was suitable. Lobby Bell Men were great in assistance with bags taxi ect.... Room is spacious enough a bit on older side but upkept well.
Stayed 1 night in Feb 2025

10/10 Excellent

Angie, North Huntingdon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Staff was quick to respond and centrally located.
Stayed 4 nights in Mar 2025

2/10 Terrible

Melissa, Naperville

Traveled with group
Expedia couldn’t help me cancel the reservation in time so I was charged even though I never stayed at the property. Will not ever use Expedia again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alishaan

Stayed 3 nights in Mar 2025

10/10 Excellent

Stacey Denise

Z
Stayed 3 nights in Mar 2025

10/10 Excellent

Pedro

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and excellent personal in the hotel
Stayed 3 nights in Mar 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice. For improvement: - Need coffee in the lobby in the AM. Don’t want to go downstairs to the restaurant for a simple cup of coffee. - Hotel bar closes way too early especially given very limited options around the hotel where one would want to go. I thought it was the “city that never sleeps’.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gailyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, knowledgeable and very helpful.
Stayed 3 nights in Mar 2025

10/10 Excellent

Valeria, Bedford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend the hotel to anyone.
Stayed 4 nights in Mar 2025

10/10 Excellent

Josette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The people at the front desk and the people handling the bags were very helpful and accommodating.
Stayed 3 nights in Mar 2025

10/10 Excellent

April

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The experience was great and staff too notch
Stayed 3 nights in Mar 2025

8/10 Good

Bajhat

Stayed 2 nights in Mar 2025

10/10 Excellent

Ellenmarie

Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central base when visiting NYC
Stayed 4 nights in Mar 2025

8/10 Good

DeVondia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Timothy

Stayed 1 night in Mar 2025

8/10 Good

Lawanda P, palatka

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect. The staff, rooms and dining was excellent. My only complaint is parking! But that’s ALL if NY.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dan Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations! The staff is top shelf. I would highly recommend the Westin to anyone who wants to stay in midtown area.
Stayed 6 nights in Mar 2025

10/10 Excellent

Arceli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Derik Joel Ortiz

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Van deth

Disliked: Staff & service, amenities, property conditions & facilities
We didn’t enjoy our stay at the Westin NYC, they placed us into a room that had weird view, the shower had strange smell, no small fridge, renovation was going on while we were there and no one advised us. Really poor service and the facility is old!
Stayed 4 nights in Mar 2025

10/10 Excellent

Susana

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall, we enjoy our stay. Great location. Our only complain is that the floor of our room didn’t look clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 4 nights in Mar 2025