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The Mansfield Hotel

2.0 star property

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Photo gallery for The Mansfield Hotel

Library
Bar (on property)
Library
ATM/banking on site
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Business services

Explore the area

Map
12 W 44th St, New York, NY, 10036
  • Grand Central Terminal
    ‪6 min walk‬
  • Broadway
    ‪7 min walk‬
  • Times Square
    ‪7 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed | Living room | Flat-screen TV, iPod dock

Junior Suite, 1 Queen Bed with Sofa bed

  • 275 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

  • 210 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 King Bed

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room, 1 Queen Bed

  • 175 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Double Room, 1 Double Bed

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Mansfield Hotel

Hotel in Manhattan
This hotel features a 24-hour fitness center, valet parking, and coffee/tea in a common area. Other amenities include self parking, concierge services, and a 24-hour front desk.
The Mansfield Hotel offers 126 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Refrigerators, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The Mansfield Hotel features a 24-hour fitness center, a library, and a vending machine. This Beaux Arts hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Concierge services and limo/town car service can be provided. The property has a 24-hour front desk. Onsite parking is available (surcharge).

The Mansfield Hotel has designated areas for smoking.

Languages

English

Property amenities

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 40 per day)
  • Valet parking on site (USD 45 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library

Family friendly

  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Beaux Arts architecture
  • Built in 1902
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room safe
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 40 per day
  • Valet parking fee: USD 45 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Mansfield
Mansfield Hotel
Mansfield Hotel New York
Mansfield New York
The Mansfield Hotel New York City
Mansfield New York City
Mansfield Hotel New York City
The Mansfield Hotel Hotel
The Mansfield Hotel New York
The Mansfield Hotel Hotel New York

The Mansfield Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 290 out of 1004 reviews
Rating 8 - Good. 354 out of 1004 reviews
Rating 6 - Okay. 169 out of 1004 reviews
Rating 4 - Poor. 130 out of 1004 reviews
Rating 2 - Terrible. 61 out of 1004 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 1 night in Apr 2020

6/10 Okay

Barbara

Traveled with family
Disliked: Staff & service, property conditions & facilities

NY at height of Coronaviris

We were on the 7th, top floor. There were two stairways that were open and a very narrow passage to get around them to the rest of floor. Hallways were all narrow. Bottled water was available, but you had to ask for it as well as washcloths. It seems like the expected was minimal. The location was very good and walkable.
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Room lighting terrible. No hand towels provided. No mirror in room except in bathroom. Expected some charm from the era the hotel was built, but no charm except in library which was used as breakfast room.
Stayed 2 nights in Mar 2020

6/10 Okay

M

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was professional and the hotel was centrally located, however, the rooms could use an upgrade, specifically the air conditioning unit, toilet, and ambient lighting.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Probably good for younger travelers, but not good for older ones..stairs to climb to get into hotel, tiny bathroom with marble step to get into (two black and blue evties to show for it), climb over bathtub to get into the shower, and no grab bars.
Stayed 3 nights in Feb 2020

4/10 Poor

Alan

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Very disappointed with this hotel. It took about 30 minutes to check in, rooms are extremely small and the photos on Hotels.com are misleading. Beware that the breakfast is nothing more than bad coffee and stale pastries.
Stayed 4 nights in Feb 2020

10/10 Excellent

aliaksandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location for the Price!

Great location for the price. Rooms were neat and clean. Staff was friendly and helpful. Will not hesitate to stay here again.
Stayed 3 nights in Feb 2020

10/10 Excellent

Melissa E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Jeanette

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very quaint and clean. Room was very warm and a bit noisy from other guests.
Stayed 1 night in Feb 2020

10/10 Excellent

Donald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and convenient

Clean and comfortable. A very nice and affordable hotel close to Time Square. Simple amenities like 24 hour coffee and tea plus a modest fitness center.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

A chilly night in midtown..

Upon arrival everything was good. Location is great, staff was welcoming, check in was easy, the room was very clean and perfect for an overnight stay in the city. When we returned in the evening the room was very cold! There is no way to control the heat in the room. The front desk explained that the building uses a boiler system and the boiler sometimes shuts off but that it would be on again soon. They offered extra blankets which we accepted. This did not worry me so much since we live in a building with the same system. The problem was that the room never warmed up!! So either the heat never came on again or it was on and they didn’t have it on high enough. We were very cold and didn’t sleep well. I live in a building with same system but much bigger than the hotel and it is heated very well, there is no reason for the room to be so cold. Other than that the stay would have been perfect.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Old property, Coffee machine was not working, poor breakfast, the room was extremely hot, I try to put the heat down ,but didn’t work .Staff was ok !!!! The hotel is close time square and 5th Avenue.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Disliked: Staff & service
The website was definitely misleading. The rooms are tiny and did not state restaurant was under renovation. The bathrooms were only equipped with 2 bath towels and 1 hand towel. You have to call for washcloths every day. The housekeeper is not allowed to give it to you. The 24-hour coffee that was supposed to be available was inoperable both days we were there. No alternative solution provided. Horrible valet service! It took 1.5 hours to deliver our vehicle. Front desk customer service minimal. Rick, who indicated he was the manager, was rude and lied to us several times when asked about the status of our vehicle. Otherwise, the bellhop, security and cleaning personnel were professional.
Stayed 2 nights in Feb 2020

4/10 Poor

Glenn, New Jersey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very small, no windows to the outside. No hooks to hang coats. Breakfast offered in lounge was vey disappointing. Positives: good location and clean.
Stayed 1 night in Feb 2020

4/10 Poor

James

Traveled with partner
Disliked: Amenities, property conditions & facilities
Small room, no closet. Had to change room. Property was old. Parking was inconvenienced
Stayed 1 night in Feb 2020

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The "go to place" to stay when in New York City

Giving kudos to night manager Rick, super nice guy and very helpful. Was having trouble with the television in my room and because the hotel was under going a new cable system, he placed me in a new room in seconds. Super friendly place that I always consider when I stay in the city. My fourth visit to The Mansfield, my go to to place!
Stayed 1 night in Feb 2020

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Midtown Location

We had a lovely stay at the Mansfield. The staff was friendly and attentive.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service
I had no hot water for a shower in the am and when I called they didn’t offer later checkout. The manager was rude when checking out. He said they were having trouble with their boiler which was not my problem. I asked about late checkout and he said I should have called front desk back. I asked!!!
Stayed 1 night in Feb 2020

10/10 Excellent

Chanel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints 😊

My daughters and I arrived for a 1 night stay, and check in was seamless. They gave us time to get into our room before coming back down to decide if we would valet or self park. The staff was very friendly. The room was very clean and had everything we needed.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, I had an amazing experience.
Stayed 2 nights in Feb 2020