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The Jewel Hotel, New York

4.0 star property
VIP Access

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Photo gallery for The Jewel Hotel, New York

Front of property
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Superior Room, Terrace | Balcony view
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
11 West 51st Street, New York, NY, 10017
  • 5th Avenue
    ‪1 min walk‬
  • Radio City Music Hall
    ‪3 min walk‬
  • Rockefeller Center
    ‪3 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪22 min drive‬

Room options

View all photos for Superior Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Room

  • 190 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Queen Bed, Kitchenette

Deluxe Suite, 1 Queen Bed, Kitchenette | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Queen Bed, Kitchenette

  • 356 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room

Premium bedding, in-room safe, desk, laptop workspace

Premier Room

  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Kitchenette

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • 213 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, Terrace, View

Superior Room, Terrace | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, Terrace, View

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Queen Bed, Kitchenette (2 Room)

Deluxe Suite, 1 Queen Bed, Kitchenette (2 Room) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Queen Bed, Kitchenette (2 Room)

  • 356 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room, Accessible (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, Accessible (Mobility)

  • 200 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Jewel Hotel, New York

4-star hotel in Manhattan
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning. Housekeeping is available on request.
The Jewel Hotel, New York offers 135 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area.

The Jewel Hotel, New York is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 0.2 miles (USD 40 per day)

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 40 per day(984 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit and outdoor lighting

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jewel facing
Jewel facing Rockefeller
Jewel facing Rockefeller Center
Jewel facing Rockefeller Center Hotel
Jewel facing Rockefeller Center Hotel New York
Jewel facing Rockefeller Center New York
Jewel Rockefeller
Jewel Rockefeller Center
The Jewel Facing Rockefeller Hotel New York City
Jewel facing Rockefeller Cent

The Jewel Hotel, New York Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1526 out of 2037 reviews
Rating 8 - Good. 325 out of 2037 reviews
Rating 6 - Okay. 103 out of 2037 reviews
Rating 4 - Poor. 42 out of 2037 reviews
Rating 2 - Terrible. 41 out of 2037 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Timothy John, High Wycombe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel in a good area of New York. I've no complaints about the amenities, although it would be nice if they offered rooms with a bathtub. One slight irritant, like an increasing number of hotels, they no longer offer a daily clean of your room. I suppose this is being done for environmental reasons, but it's preferable if the room is cleaned at the customer's convenience, not the hotel's.
Stayed 6 nights in Nov 2024

6/10 Okay

Pilar

Traveled with family
Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa Ritchie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, fantastic location. We were on the 15th floor & did have a problem with water pressure but staff fixed it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Stayed 3 nights in Oct 2024

8/10 Good

Gary

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Bridget

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and close to everything.
Stayed 2 nights in Nov 2024

4/10 Poor

Irina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Super outdated, dirty carpet.
Stayed 4 nights in Nov 2024

8/10 Good

Dan, Redmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room but this is Manhattan! Great location and good price for the clean and quiet room.
Stayed 1 night in Oct 2024

10/10 Excellent

Tai

Stayed 2 nights in Nov 2024

10/10 Excellent

Lauro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2024

6/10 Okay

Kelly

Stayed 1 night in Nov 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service
Vey small but i was only stating one night. Hotel had a smell but otherwise clean. Just old.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark, brookline

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy parking, friendly and helpful staff.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
Best location & reasonable price
I booked this hotel for my son's modeling work, the location was great to go to place where i go, room was so narrowed and there are not much convenient things though, it was good to stay for 1 day.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
No cleaning for less than five nights
Hotel has a policy posted in the lobby that they don’t clean rooms for anything less than a five night stay. That policy is not posted on any listing. After two nights we asked for a cleaning and were denied twice. Only after multiple insistence and embarrassing conversation about why the bed needs changing did they finally consent, but they made it clear they were doing us a favor as an exception to their policy. Had that been published on the listing we would have chosen a different hotel where service was I closed in the nightly rate.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Nov 2024

2/10 Terrible

Rachel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not fall for the high reviews. AVOID
This is by far one of the worst hotels I have ever stayed at. I have no idea how they can qualify as 4 star property. No restaurant or room service. No daily house keeping. Our towels smelled like smoke. The rooms were old and dirty. The only good thing was the location. Will never stay here again.
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all cost
Very dirty, small rooms, old hotel. The location is good but all the rest is to avoid. At that price you find much better options
Stayed 2 nights in Nov 2024

8/10 Good

Kendra

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice amenities
Really nice amenities but also missing some. Three peleton bikes but no treadmill which is odd. Nice to have washer dryer. Staff is very helpful and pleasant.
Stayed 4 nights in Nov 2024

8/10 Good

Salon

Traveled with group
Liked: Cleanliness, staff & service
Friendly staff. Rooms are clean and comfortable. Central location to everything in the city for first time in NYC.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lourdes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location and location. We also had a great view towards Rockefeller Center. Could see a peek of the Christmas tree being brought in. Room 902. You can see St Patrick’s Cathedral on one end and Radio City on the opposite end.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

Stayed 4 nights in Oct 2024