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SpringHill Suites by Marriott New York Queens

3.0 star property

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Photo gallery for SpringHill Suites by Marriott New York Queens

Lobby
Lobby
Exterior
Suite, 1 King Bed, City View | City view
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
$166
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
38-39 9TH STREET BUILDING B, Long Island City, NY, 11101
  • Central Park
    ‪4 min drive‬
  • Grand Central Terminal
    ‪5 min drive‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, City View

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, City View

8.2 out of 10
Very good
(16 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Suite, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds

8.4 out of 10
Very good
(77 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, City View (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, City View (Hearing Accessible)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

8.0 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

SpringHill Suites by Marriott New York Queens

3-star hotel in Queens
Along with valet parking, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott New York Queens offers 270 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium digital channels. Bathrooms include showers and hair dryers.

This Long Island City hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

SpringHill Suites by Marriott New York Queens is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured valet parking on site (USD 60.71 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Secured valet parking fee: USD 60.71 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites NEW York Queens
SpringHill Suites by Marriott New York Queens Hotel
SpringHill Suites by Marriott New York Queens Long Island City

SpringHill Suites by Marriott New York Queens Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 452 out of 903 reviews
Rating 8 - Good. 223 out of 903 reviews
Rating 6 - Okay. 109 out of 903 reviews
Rating 4 - Poor. 53 out of 903 reviews
Rating 2 - Terrible. 66 out of 903 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Germairy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great and comfortable.
Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort

Unpleasant Stay

They gave room without light, after complained they changed room , this room have bathroom drain was not working. We asked fixed the problem,they told us night time hotel engineers not available to fixed the problem. Very unpleasant stay with family. Recipient staff not cooperative.
Stayed 1 night in May 2025

8/10 Good

Aleysha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The room was spacious and there was free breakfast provided!
Stayed 1 night in May 2025

6/10 Okay

Nur

Liked: Staff & service
AC was not working properly
Stayed 1 night in May 2025

10/10 Excellent

Justein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great cost benefit relation. Sorroundings can be a little sketchy for some specially at night, but place itself is pretty decent. Friendly staff, very aware of situations and trying to give solutions to whatever comes up.
Stayed 4 nights in May 2025

10/10 Excellent

Desiree

Stayed 1 night in May 2025

10/10 Excellent

Arifeen

Stayed 1 night in May 2025

8/10 Good

Danny

Stayed 2 nights in May 2025

10/10 Excellent

Erick

Stayed 4 nights in Apr 2025

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

8/10 Good

Sea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel. Big dining area with plenty of chairs and tables for breakfast, however, breakfast can get really crowded! Be prepared to maybe bring food to your room to eat. Breakfast is decent. The room is clean. We slept well. No noise concern. 10min walk to train station and buses.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rotche

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is suitable for proximity to transport
Stayed 1 night in Apr 2025

10/10 Excellent

DORIS

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2025

8/10 Good

Jaime, Millburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities are very nice but it’s located in an area where we felt very unsafe walking at night so we had to take ubers. There is nothing to around the hotel so it’s just the 10 min walk to the subway station. During the day is seems safer but you could come across individuals that are visibly unhappy to see tourists walking around their neighborhood. Breakfast was included but it was packed at all different times. With very little place to sit and a lot of dirty plates and trash on tables. There is not enough staff to clean during breakfast and everything piles up. Breakfast was a stressful experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Velma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The complimentary breakfast was very nice. Riding to the hotel was very scary. The hotel was much further away from where I wanted to go. Paying for rides to and from the hotel was expensive.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice food and conditions.
Stayed 1 night in Apr 2025

10/10 Excellent

JOSE, coral springs

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Raghuvir

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Overall it is good, but we had to shift the room since thermostat was not working.
Stayed 1 night in Apr 2025

8/10 Good

Marjorie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for NYC, but some things to note

The hotel is new, clean and very nice. Staff was excellent - very friendly and helpful. As the others have said, the neighborhood leaves much to be desired and I would opt for someplace else if I were a tourist. For a utilitarian visit, it’s fine, though very noisy outside at all hours. If you have a car, they only offer valet parking, which was fine for our visit as we didn’t want to spend time looking for parking or walking from the car, especially coming back to the room late at night. The breakfast was plentiful, many more choices than typical, but the breakfast area is much too small for the number of guests, and it was difficult for the staff to keep up with the cleaning. It was difficult finding anywhere to sit, and the seating is strange, and uncomfortable. There’s just a few normal tables and chairs, but mostly low couches and ottomans with no backs, or high top tables in the lobby with no chairs at all. We were a group of 7, including older people and children. Children cannot reach the high tops (nor does anyone want to eat standing up), and older people found it very uncomfortable to sit on backless ottomans, eating off tables that were at the height of our knees while seated. Who designed that space?! What’s wrong with regular tables and chairs? I don’t see that any space is saved and it just makes for a very unpleasant start to the day.
Stayed 2 nights in Apr 2025

8/10 Good

dominic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Padminie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk during the day, not in the night
Stayed 3 nights in Apr 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was on the small side compared to other SpringHill Suites I have stayed at.
Stayed 1 night in Apr 2025

6/10 Okay

Shan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025