Sheraton Brooklyn New York Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Brooklyn New York Hotel

Exterior
Breakfast, lunch and dinner served
Meeting facility
Lobby lounge
Lobby lounge

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
228 Duffield Street, Brooklyn, NY, 11201
  • Manhattan Bridge
    ‪9 min walk‬
  • Brooklyn Academy of Music
    ‪11 min walk‬
  • Brooklyn Navy Yard
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪54 min drive‬

Room options

Presidential Suite, 2 Bedrooms

  • 525 sq ft
  • Sleeps 7
  • 2 Double Beds

Suite, 2 Double Beds

  • 525 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed

  • 525 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Balcony

  • 190 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, City View

  • 200 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Room, 2 Double Beds

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Balcony

  • 190 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sheraton Brooklyn New York Hotel

4-star Brooklyn hotel close to Brooklyn Cruise Terminal
Along with a restaurant, this smoke-free hotel has a bar/lounge and WiFi in public areas. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Sheraton Brooklyn New York Hotel offers 321 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Brooklyn hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is available for a surcharge. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Concierge services, limo/town car service, and wedding services can be provided.

Sheraton Brooklyn New York Hotel is a smoke-free property.

Avere - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Avere

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (23 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: USD 14.95 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per accommodation, per night plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel
Sheraton Hotel Brooklyn New York
Sheraton Brooklyn New York
Sheraton Brooklyn New York Hotel Hotel
Sheraton Brooklyn New York Hotel Brooklyn
Sheraton Brooklyn New York Hotel Hotel Brooklyn

Sheraton Brooklyn New York Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 484 out of 1088 reviews" "
Rating 8 - Good. 272 out of 1088 reviews" "
Rating 6 - Okay. 148 out of 1088 reviews" "
Rating 4 - Poor. 78 out of 1088 reviews" "
Rating 2 - Terrible. 106 out of 1088 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lawrence

Stayed 1 night in Sep 2024

8/10 Good

Vadim

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location of the hotel, near the metro and various restaurants, taxi always arrived very quickly. The hotel room is small, but has everything you need. We stayed at this hotel for a couple of nights, had two beds in the room and these beds were problematic - they creaked loudly with any movement, also the door to the bathroom creaked. This creaking was the only problem, otherwise we were satisfied with the comfort!
Stayed 2 nights in Oct 2024

10/10 Excellent

Ed

Stayed 1 night in Sep 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Tiana, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lots of shopping and all within walking distance!
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Business traveler
Liked: Staff & service, property conditions & facilities
I loved my stay due to location and the staff were amazing. However there were many things that needed to be replaced and just made the room and even the lobby dingy looking.
Stayed 6 nights in Sep 2024

2/10 Terrible

Joleen

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean and comfortable
Stayed 2 nights in Oct 2024

4/10 Poor

Garrett

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great Location. On-site cafe was convenient and tasty. Hotel itself was a hot mess.
Stayed 4 nights in Sep 2024

4/10 Poor

Nicholas

Liked: Cleanliness, staff & service
Series of different beeps, squeeks, etc. heard multiple times throughout night. Hard to sleep, got woken up several times.
Stayed 1 night in Oct 2024

6/10 Okay

Annette

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
depressing
Stayed 5 nights in Oct 2024

10/10 Excellent

Seher

Stayed 7 nights in Sep 2024

6/10 Okay

Tracy M

Liked: Cleanliness, staff & service, amenities
The Sheraton wasn’t giving quality. For what I paid for a night, I would’ve hoped to receive better quality. But overall, my stay there was okay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

6/10 Okay

Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a bit of noise but the staff were friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Mohamed

Stayed 1 night in Sep 2024

8/10 Good

Elise

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, relatively quiet for being in downtown Brooklyn. Clean rooms, as described. Dining options near by.
Stayed 2 nights in Sep 2024

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in revitalized area of Brooklyn with many neighborhood restaurants and walkable streets at night. I regretted that there wasn't an in-house restaurant for breakfast and lunch.
Stayed 2 nights in Sep 2024

10/10 Excellent

Todd

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Closeness to Dining and Shopping
Stayed 2 nights in Sep 2024

8/10 Good

winnie

Stayed 3 nights in Sep 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Cornelle

Stayed 7 nights in Aug 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jemma

Stayed 2 nights in Sep 2024

10/10 Excellent

Ekow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great job
Stayed 3 nights in Jun 2024