Renaissance New York Harlem Hotel

4.0 star property

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Photo gallery for Renaissance New York Harlem Hotel

Free WiFi
Lounge
Lobby
Free WiFi
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
233 West 125th Street, New York, NY, 10027
  • Apollo Theater
    ‪1 min walk‬
  • Columbia University
    ‪13 min walk‬
  • Central Park
    ‪16 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪49 min drive‬

Room options

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Park View

  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Park View

  • Park view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Renaissance New York Harlem Hotel

4-star hotel in Manhattan
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. Wired internet in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and a 24-hour front desk. Housekeeping is available on request.
Guest accommodations at Renaissance New York Harlem Hotel offer air conditioning. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms.

A computer station is located on site and wired Internet access is complimentary. This New York hotel also offers a garden, concierge services, and a front-desk safe.

Renaissance New York Harlem Hotel is a smoke-free property.

The Victoria - Onsite restaurant.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Victoria

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Renaissance New York Harlem
Renaissance New York Harlem Hotel Hotel
Renaissance New York Harlem Hotel NEW YORK
Renaissance New York Harlem Hotel Hotel NEW YORK

Renaissance New York Harlem Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 381 out of 603 reviews
Rating 8 - Good. 129 out of 603 reviews
Rating 6 - Okay. 45 out of 603 reviews
Rating 4 - Poor. 27 out of 603 reviews
Rating 2 - Terrible. 21 out of 603 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tiara

Stayed 2 nights in Nov 2024

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the renaissance hotel Harlem it was wonderful and very clean and modern my room was very clean and comfortable and a decent size room I enjoyed the view from my room I also enjoyed the music not so much the food I think the menu was limited I didn’t have much to choose from but I got the truffle fried chicken it tasted burnt and was really greasy it gave me a terrible heart burn other than that I enjoyed everything else I am definitely going back there
Stayed 1 night in Nov 2024

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Liz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, vibe of building was great, food for breakfast was amazing, location convenient for our needs. Area between hotel and subway a bit sketchy but we werent bothered. Could have used fresh towels each day but they sent some up when asked. Would definitely stay there again
Stayed 2 nights in Nov 2024

6/10 Okay

Marilyn

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We were able to get early check in and after the redeye flight from Seattle this was amazing. I want to give a huge shout to Daisa who was amazing at her job, so friendly and kind. She leveled our experience to a 5 star. I hope she gets recognized for her amazing job performance.
Stayed 1 night in Nov 2024

10/10 Excellent

Ethiraj

Great service
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with group, Traveled with family
Disliked: Staff & service, amenities
Well it took over one half hour to check in as the front desk person kept telling us we had already checked in. They gave our rooms to someone else! Then they checked us in to other rooms under somebody else’s’ name and their credit card even though I swiped our card. Fortunately we were Colombia parents and knew the other people. On church out which , no exaggeration took over two hours to check out and not sure if we got our Columbia discount or not. To top it all off another credit card which did not belong to either of our parties was said to be used for our account although none of us owned it. I would like a complete itemized bill to check on actual charges showing the Columbia discount. OThank you
Stayed 2 nights in Nov 2024

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, especially the front desk.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, amenities
Great hotel to stay. Me and my 13 yr old son came to Nayac for my mom’s 85th bday. The restaurant in the hotel was great. A lot of places close to walk.
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fought 5 mins with shower controls to turn on and 10 mins to turn off. Am tired of showers that need a NASA engineer to work. All overhead lights in room didn't work. 1 towel and I might want to shower again in morning. Friendly check in but I'm done with putting up with weird showers and broken facilties
Stayed 1 night in Nov 2024

8/10 Good

Ferdinando, Clifton Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities
In town for the World Series. Loved the hotel and the staff! Super noisy at night but obviously not the hotels problem.
Stayed 1 night in Oct 2024

10/10 Excellent

Adrienne

Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lisa D, Woodbury

Traveled with family
Liked: Cleanliness, property conditions & facilities
This property stops the coffee service 15 min early, and dining 45 min before posted closing time. You get the impression you’re not wanted on the exciting 6th floor, or maybe it’s a dress code for the young and beautiful. The room is comfortable, quiet enough as the fan mutes all noise, with a well thought out floor plan, and the bed super comfortable. Very clean due to diligent cleaning staff.
Stayed 5 nights in Oct 2024

10/10 Excellent

denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding, food great and bar/restaurant atmosphere/vibe excellent all days not just weekend.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Stayed 1 night in Oct 2024

6/10 Okay

Margaret

Traveled with partner
Liked: Cleanliness, property conditions & facilities
During my recent stay at the hotel, I was pleasantly surprised by the property's appealing ambiance and the warm demeanor of the staff. From the moment I arrived, the team displayed a genuine eagerness to assist, making me feel welcomed and valued as a guest. This positive experience, however, stood in stark contrast to the disappointments faced at the hotel’s restaurant. On my first night, I opted to relax at the bar, only to find myself served a half-sized drink but charged the full price. This was a concerning start. The following day, I tried to enjoy dinner through room service, utilizing a $25 voucher provided by the hotel. Unfortunately, I was informed that I had to physically go down to the restaurant to redeem it. This stipulation was never disclosed to me when the vouchers were handed out, leading to significant frustration as it undermined the convenience that room service is meant to offer. The situation escalated on Saturday night when I decided to dine in the restaurant and ordered additional chicken to take back to my room. After a relaxing shower, I was dismayed to discover that the chicken was burned. I promptly contacted the restaurant to express my concerns, only to be met with a curt response from the hostess, who insisted that I return the chicken for an exchange—a request that felt unreasonable, especially as it was the restaurant's error. I conveyed my dissatisfaction, mentioning that I would be leaving a review about my experience. Twenty minutes lat
Stayed 4 nights in Oct 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
We had a blast staying at Renaissance Harlem! Staff were super helpful and friendly, the hotel itself was a whole vibe, the rooms were so nice!
Stayed 2 nights in Oct 2024

2/10 Terrible

Zinzi

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

2/10 Terrible

Laszlo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024