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Park Lane New York

5.0 star property

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Photo gallery for Park Lane New York

Serves breakfast, lunch, and dinner
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Ballroom
View from room
Property entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available
  • Housekeeping
  • Pet friendly

Explore the area

Map
36 Central Park S, New York, NY, 10019
  • Central Park
    ‪2 min walk‬
  • 5th Avenue
    ‪2 min walk‬
  • Trump Tower
    ‪5 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪25 min drive‬

Room options

View all photos for Panoramic Room, 1 King Bed, Park View

View from room

Panoramic Room, 1 King Bed, Park View

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

  • 760 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Park Lane)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Park Lane)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

View from room

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Park View

View from room

Studio Suite, Park View

  • 480 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio Suite, Park View

View from room

Panoramic Studio Suite, Park View

  • 480 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible, Park View (with Tub Shower)

View from room

Studio Suite, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Park View

  • 430 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

View from room

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Panoramic Room, 2 Queen Beds, Park View

  • 430 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Panoramic)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, View (Panoramic)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Park Lane)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Park Lane)

  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Park View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Park View

  • 430 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Thompson Central Park New York, by Hyatt

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (869)
The price is $479
per night
$598 total
includes taxes & fees
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About this property

Park Lane New York

5-star hotel in Manhattan
Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Park Lane New York offers 610 air-conditioned accommodations with safes and complimentary weekday newspapers. 30-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a 24-hour business center and 4 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1500 square feet (139 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge). A total renovation of this property was completed in October 2021.

Park Lane New York is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
Rose Lane Grab & Go - This café specializes in American cuisine and serves breakfast only.
Calvert's - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Bar & Grill - This rooftop bar specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bar & Grill
  • Calvert's
  • Rose Lane Grab & Go

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,500 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 46 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - October 2021
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 50 for children
  • Valet parking fee: USD 65.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Free in-room WiFi has a 6-device limit

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Park Lane New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 822 out of 1348 reviews
Rating 8 - Good. 254 out of 1348 reviews
Rating 6 - Okay. 132 out of 1348 reviews
Rating 4 - Poor. 66 out of 1348 reviews
Rating 2 - Terrible. 74 out of 1348 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Stayed 6 nights in Oct 2024

10/10 Excellent

Barbara, Miami

Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda, ROSWELL

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel
Stayed 4 nights in Nov 2024

8/10 Good

Bree

Stayed 4 nights in Oct 2024

10/10 Excellent

Andryell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

MICHELLE

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is very lovely, and the public spaces are wonderful since the upgrade. There are a few things that would make a huge difference to the guest's experience. The bathroom looks lovely, but these suggestions would make it truly 5 star; brighter light, a shelf and a hook, a non-slip pad in the shower (the marble floor is terrorizing), a lighted magnifying mirror all other hotels have these. Why a fridge that doesn't work, take it away or fill it up. The sofa and side chair although cute to look at weren't very comfortable to sit in. Furniture with a higher back would be better. I wonder if the manager ever stays for a few days in the hotel rooms, with clothes and makeup for a trip? All the staff were amazing everyone was willing to help us they were accommodating, polite and lovely which is not the way the Park Lane use to be. We were guest on a very busy weekend no one seemed overwhelmed. One place that was overwhelmed was the elevator!!! OMG everyone was moaning about the card not taking the number. You know it is a problem that has to be fixed. I will be shocked if there is any response from the powers that be not AI to this email. Thank you for letting me vent, Michelle Sandler 5 nights at the hotel
Stayed 5 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Stayed 4 nights in Nov 2024

10/10 Excellent

Alma Rael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great hotel, great staff. We will be back!!!!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jared

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Park Lane New York! Room was beautiful, super clean with an amazing view overlooking Central Park.
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Enrique, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is my best in manhattan. Rooms perfect clean and comfortable. The view amazing. Contemplation and meditation in the room imparable. Love to come back

10/10 Excellent

paola, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 3 nights in Nov 2024

4/10 Poor

Samantha

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Was very excited to stay here. When you first walk in the lobby was very nice we checked in with easy got to our room. But the first thing we noticed was dirty carpets an stained furniture. For the cost of this hotel I expect much better cleanliness was definitely not a priority here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint is the cleaning staff knocked on our door 2 times trying to clean our room before 10:00 the morning of our checkout at 11:00 even though the hotel asked me to text them when we are out of the room.
Stayed 2 nights in Nov 2024

2/10 Terrible

Saad

Stayed 7 nights in Oct 2024

10/10 Excellent

Uliana

Stayed 3 nights in Oct 2024

10/10 Excellent

Altynay

Stayed 1 night in Oct 2024

4/10 Poor

Yebin

Traveled with family
Disliked: Property conditions & facilities
You only pay for the view, nothing else. Can’t believe I paid $1,300 to stay at a motel-quality hotel for one night. The price is outrageous for what you get. They don’t have the basics– coffee pot, tea bags, wine opener, wine glasses.. the fridge barely kept the liquid cold.. the interior is very outdated and the suade couches smelled. I will not be staying here again but the view was beautiful. That’s it.
Stayed 1 night in Oct 2024

10/10 Excellent

Randal, dallas

Stayed 3 nights in Oct 2024

6/10 Okay

Bernardo

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Unfriendly staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our fantastic view of Central Park from our room on an upper floor. We watched the leaves change color every day we were there. Also, we found the Rose a great alternative for breakfast allowing us to grab a quick bite from the counter. The staff was very nice.
Stayed 4 nights in Oct 2024

2/10 Terrible

Salvatore

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We have been to the Park Lane several times before their latest renovation. The highlight of our stay was alwsys having breakfast in their beautiful second floor dining room that overlooks Central Park. That no longer exists and breakfast now was extremely disappointing. The choice is to eat at the z”Grab and Go” on the main floor or the second floor dining room or the 46th floor room with a great view of the city biut only a small buffet. To get to the 46th floor room you have to walk up 2 long staircases which will be very difficult for older people. We chose the second floor dining and had the worst breakfast ever at a hotel. The sevice was incredibly bad and the food was worse. We will never stay at this hotel again
Stayed 1 night in Oct 2024

10/10 Excellent

Kara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024