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M Social Hotel Times Square New York

4.0 star property

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Photo gallery for M Social Hotel Times Square New York

Interior
Terrace/patio
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Room, 2 Double Beds, City View (Social) | Nightclub
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Broadway Theatre
    ‪1 min walk‬
  • Ed Sullivan Theater
    ‪2 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪40 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

View from room

Superior Room, 2 Double Beds (Hudson River View)

  • 280 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Nightclub

Social Deluxe Times Square King -Ball Drop View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

View from property

Deluxe Room, 2 Double Beds (Times Square)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Nightclub

Social Premier Times Square King -Ball Drop View

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Lobby

Premier Room, 2 Double Beds (Times Square)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View (Social)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Nightclub

Room, 2 Double Beds, City View (Social)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed (Hudson River View)

  • 280 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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$452 total
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About this property

M Social Hotel Times Square New York

4-star hotel in Manhattan
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Change of towels is available on request.
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 452 square feet (42 square meters) include conference space. This eco-certified hotel also offers a fitness center, a rooftop terrace, and an arcade/game room.

M Social Hotel Times Square New York is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 452 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2150 out of 3502 reviews
Rating 8 - Good. 858 out of 3502 reviews
Rating 6 - Okay. 288 out of 3502 reviews
Rating 4 - Poor. 121 out of 3502 reviews
Rating 2 - Terrible. 85 out of 3502 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nishant

Liked: Staff & service, property conditions & facilities
Times Sq convenience + comfort
We were only here for a night but I’d say we had an overall good experience. The check in staff was polite. This is a very busy property and there can be a wait for the elevator. We are here in December and in Christmas season so the foot traffic is definitely at an all time high. It was our 10th anniversary and the hotel left a hand written note and a bottle of rose in our room, which was a nice touch. The rooms were small but clean. The beds weren’t so comfortable but had city views. The rooftop is probably the best part of booking this property because you get an amazing view of Times Square from here. The lobby is also really cozy and decorated well. The concierge downstairs went above and beyond in helping us locate a lost purse that I accidentally left in a cab which they arranged. It was almost miraculous how they tracked down the taxi driver and helped me get it back. So thank you gentleman for that!! Everything was walkable from here. I’d stay here again just for the convenience of that.
Stayed 1 night in Dec 2024

10/10 Excellent

Narmeet

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Edith

Traveled with family
Liked: Amenities, property conditions & facilities
The Times Square view was truly amazing, room was clean but could be cleaner. Slight inconvenience with double booking under my name on the first day but Expedia quickly fixed it. Great location & hotel provided area for storing luggage and on demand transportation to airport on our last day!
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Christine

Liked: Staff & service, property conditions & facilities
Everything was great, from location to staff and the room was clean. Would recommend.
Stayed 4 nights in Nov 2024

10/10 Excellent

Julie

Stayed 4 nights in Sep 2024

6/10 Okay

Anabell

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Not Our Best Hotel Experience.
This hotel was super convenient, located at the beginning of Times Square. There were many options for food in the area. Our issue was the staff. Check in went fine but they did not seem welcoming. The main lobby area was chaotic and the elevators to the street were quite slow so people would be lining up for the next one. We had other reasons to not like the hotel, bit we will keep those to ourselves.
Stayed 2 nights in Nov 2024

10/10 Excellent

Husam

Stayed 1 night in Nov 2024

10/10 Excellent

Devan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location! Staff was welcoming and helpful!
Stayed 6 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

adrian

Disliked: Staff & service, property conditions & facilities
Small rooms and constantly staff making mistakes going to our room as much as to open it. Reason was Always sorry with Room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lori

Stayed 2 nights in Nov 2024

8/10 Good

HC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Kathryn

Traveled with family
Disliked: Cleanliness
Won’t return
Great location and friendly staff (except at the lobby bar). Bathroom in 1014 was very dirty and door handle kept falling off. Stains on white bedding. When this was brought up on our first day we were told it would be remedied immediately, it never was. When mentioned at checkout I was credited 1 day resort fee on a 3 night stay. Rooms are spacious for NYC. Small safe and tiny fridge available in room. Coffee maker is not in the room, they will bring one upon request. Fitness center is very basic and Peloton wasn’t working during our stay. Breakfast buffet is pricey for the offerings, but there is a great view! Elevators can get really busy. We won’t return.
Bathroom door
Bathroom door
Shower
Shower
Stayed 3 nights in Nov 2024

10/10 Excellent

Maritere

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel. Would definitely return. Lobby area is a very comfortable lounge for am and also pm where music is played. Rooftop has spectacular view of Times Square. Room spacious for NY and very quiet/sound controlled. View of the river and skyline at 24th floor was worth it.
Stayed 6 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As a NY native coming back and staying as a tourist now I was impressed with the cleanliness and warmth of friendly staff. I wish checkout was at least until noon but otherwise I was pleased with my stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Arun

Stayed 3 nights in Nov 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

4/10 Poor

Linda

Traveled with family
Bathroom was very dirty. We cleaned it before we used it. Chaise that was in the room had very questionable stains on it. We had to ask for a blanket to cover it.
Stayed 3 nights in Nov 2024

10/10 Excellent

Natalie, Glasgow

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 4th stay at the hotel and it never disappoints. The location at Times Square is perfect and the view from the roof top bar is exceptional. The staff are all so helpful and friendly anytime we had questions. We will be booking to return again next year and can’t wait!
Stayed 4 nights in Nov 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very upbeat vibe, friendly atmosphere and professional staff at front desk.
Stayed 1 night in Nov 2024

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. Perfect location.
Stayed 2 nights in Nov 2024

10/10 Excellent

SHINHYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
It was very good 👍
Stayed 4 nights in Nov 2024

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadía! Regresaré
Stayed 4 nights in Nov 2024