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M Social Hotel Times Square New York

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for M Social Hotel Times Square New York

City view
Lobby sitting area
View from room
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Serves breakfast, lunch, and dinner

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • August Wilson Theater
    ‪1 min walk‬
  • Broadway Theatre
    ‪1 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

Superior Room, 2 Double Beds (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds (Hudson River View)

  • 280 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Social Deluxe Times Square King -Ball Drop View

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds (Times Square)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Social Premier Times Square King -Ball Drop View

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 2 Double Beds (Times Square)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

Room, 1 King Bed, City View (Social) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View (Social)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, City View (Social)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed (Hudson River View)

  • 280 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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Exterior

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The price is $113
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includes taxes & fees
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About this property

M Social Hotel Times Square New York

4-star hotel in Manhattan
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Change of towels is available on request.
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and safes. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 452 square feet (42 square meters) include conference space. This eco-certified hotel also offers a fitness center, a rooftop terrace, and an arcade/game room.

M Social Hotel Times Square New York is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beast & Butterflies - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 13.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 452 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 13.5 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2182 out of 3534 reviews" "
Rating 8 - Good. 863 out of 3534 reviews" "
Rating 6 - Okay. 284 out of 3534 reviews" "
Rating 4 - Poor. 123 out of 3534 reviews" "
Rating 2 - Terrible. 82 out of 3534 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

PATRICIA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, nice stay requested a birthday welcome and they did an amazing job was very nice of them …However I didn’t understand the different deposits amounts person in front of me had a $100 deposit and the man beside me had a $100 deposit and when it was my turn I had a $300 deposit wasn’t quit sure why that was makes me wonder if it was a racial thing but thought that was a little excessive for a deposit
Stayed 3 nights in Oct 2024

10/10 Excellent

Joel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed here for our first visit to NYC. The location was perfect; easy to walk to so many attractions from here. Subway stops are close by, and having a Walgreens at street level was handy for when we needed something extra. Hotel staff was very friendly and helpful, and view from the lobby balcony was incredible.
Stayed 4 nights in Oct 2024

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Fees
The location was perfect as it was a very short distance from times square. My biggest issue were all the fees that were never mentioned. $400 deposit had to be paid at the hotel and it was a declining balance for any purchases made at the hotel. If I chose not to purchase anything at the hotel and not charge it to my room then there would be a daily $40 fee. On top of those charges it was a $35 daily destination fee applied which I was unaware of even though I read through everything when I booked. Overall the hotel was good but all the hidden fees ontop of what I paid for the stay is ridiculous.
Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel has a third party contractor who installs In- room smoke detectors impose a $500 fine if the detector detects smoke. My daughter, who does not smoke, was accused of smoking in her room, even though she was not even on the room at the time noted in the incidence report. Hotel management was not only uncooperative in resolving the false claim , but rude as well. This appears to be a scam perpetuated by the third party contractor, yet the hotel management were unwilling to provide documentation of the frequency of the monitors going off or to have one of their staff go to the room to confirm that there was no smoke detectable in the room. I recommend against staying at this hotel.
Stayed 4 nights in Oct 2024

8/10 Good

Annett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall I would definitely stay here again. A few things that I missed. Water bottles and a microwave. Not sure if all NY hotels are like that but other than that. The bar area was great! Everyone was super friendly. Good AC and room service came daily.
Stayed 4 nights in Oct 2024

6/10 Okay

Ziyang

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
They didn’t send the receipt via email to me until now.
Stayed 3 nights in Aug 2024

10/10 Excellent

Felipe Reynaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!!
Stayed 3 nights in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was relatively quiet considering it’s right next to Times Square, although still some noise. Lights do peek through the curtains as I was facing a sign on the street view.
Stayed 2 nights in Oct 2024

10/10 Excellent

Breanne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights and would stay here again. Super convenient location and close to a subway station. The hotel is right across from an Italian bakery to grab caffeine before your daily adventure. Staff were great and accommodating.
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

N

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tria

Liked: Cleanliness, staff & service, amenities
Loved this hotel! The location was perfect! Super close and walkable to so much! Really close to a subway station too. Only problems were that only one elevator was working so there were significant lines to get up to the lobby. Also the ice machine on our floor wasnt working and room service said it would be a fee to bring us ice despite the inability for us to get it ourselves. If they fixed these things, the hotel would be perfection!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great location with a superb view of Times Square from the bar
Stayed 2 nights in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Elmer

Stayed 3 nights in Aug 2024

6/10 Okay

Chander

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Do not care about the guest !!
Stayed 2 nights in Sep 2024

10/10 Excellent

shaked

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to Times Square and the subway
Stayed 5 nights in Sep 2024

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights with 2 kids and had a great time. We came for the concert at Radio City and picked this hotel based on location. Room was clean, updated. Staff was very helpful and professional. We loved Times Square view. Walkable distance to attractions and subway. Parking just around the corner..
Stayed 2 nights in Sep 2024