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Hyatt Place New York / Chelsea

4.0 star property

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Photo gallery for Hyatt Place New York / Chelsea

Lobby
Bar (on property)
Exterior
View from property
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
140 WEST 24TH STREET, New York, NY, 10011
  • Madison Square Garden
    ‪10 min walk‬
  • Empire State Building
    ‪15 min walk‬
  • Times Square
    ‪18 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

  • 180 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

  • City view
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

  • City view
  • 180 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

  • City view
  • 180 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, City View

  • City view
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (2615)
The price is $384
per night
$444 total
includes taxes & fees
Apr 16 - Apr 17
Hyatt Place New York City/Times Square

About this property

Hyatt Place New York / Chelsea

4-star hotel in Manhattan
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center. This New York hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area.

Hyatt Place New York / Chelsea has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per week, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1164 out of 2382 reviews
Rating 8 - Good. 638 out of 2382 reviews
Rating 6 - Okay. 318 out of 2382 reviews
Rating 4 - Poor. 163 out of 2382 reviews
Rating 2 - Terrible. 99 out of 2382 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

enrique

Traveled with family
Disliked: Property conditions & facilities
The breakfast ends to early, elevator is terrible
Stayed 4 nights in Dec 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
smallest hotel room ever
It was an uncomfortable stay because the room was too small and too hot. The room was designed well to maximize function but it was just too small. We had to live out of our suite cases laid around the bed which blocked the walk way around the bed.The metal door piece to hold the bathroom barn door closed so others don't open the door when being used fell off the first time we tried to use this "locking mechanism." The room was set to 68 deg but felt like it was 75 deg and wouldn't get cooler. I wish they had bigger rooms. We loved the location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Penn!
Stayed 1 night in Dec 2024

8/10 Good

ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Madelenne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Dec 2024

8/10 Good

DONLEROY, philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Claudiu

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Avoid this hotel. Small, unfriendly lobby, full of people waiting for the elevators which cannot accommodate the hotel capacity. I have never seen a 2 star hotel lobby with only 2 chairs for the patrons to sit!!! Lobby at 'Motel 6' is much better….Rooms at Red Roof Inn are much more spacious! This is a 45 stories building with only 4 small elevators... this design flaw means long waiting times and crowded lobby. No bathrooms by the lobby, 2nd floor bar, or by the the breakfast areas level 1 and 2. So 100 guests are supposed to wait 5-10 minutes for the elevator and use the 7-8 toilets and urinals distributed between men and women bathrooms located at the C level. This hotel has the smallest rooms and smallest sink vanity I ever experienced! A room of 180 square feet means less than 14x14 feet, they cramp 2 queen beds in there and market it as 4-people occupancy… Bathroom door slides, as there is no space for a normal door to open Complimentary breakfast is another “unforgettable” experience. The dining room on the second floor and the breakfast room on the main floor cannot accommodate the volume, so guests eat standing up, or while waiting for the elevator with plates in their hands, trying to take the food to the rooms… and these are people who paid for a 4 star hotel!!! Manhattan skyline views from upper floors are 5 stars, linen 5 stars, service 1 star, front desk and lobby 0 stars, rooms 1 star, price unjustifiably high, overall a 2-star experience. Avoid!
Stayed 2 nights in Dec 2024

8/10 Good

Jesse

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall was a good experience just didn't like the wait time for the elevators at one point we waited 15min to go downstairs. Rooms are small also. But other than that was a good experience.
Stayed 3 nights in Dec 2024

8/10 Good

Amir Fazel

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Scott

Traveled with family
Disliked: Amenities, property conditions & facilities
The elevators at this property are terrible. It did not matter what time of day it was, you were waiting a minimum of 10 minutes for an elevator, and that’s even if it showed up. We were on the 31st floor and took the stairs down every time. Rooms are tiny. Whatever tiny means in your mind, make it smaller and that is what is here. A/C is loud and noisy. Stayed for 4 nights and room was cleaned once. I had to take out my own trash. Not that I mind, but not what I expect for $624 per night. Do not stay here. There are much better options.
Stayed 4 nights in Dec 2024

8/10 Good

Yannier, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Eric

Traveled with partner
Liked: Cleanliness
The Hyatt was well located and reasonably priced. I would stay there again.
Stayed 2 nights in Dec 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Deborah

Stayed 2 nights in Dec 2024

4/10 Poor

Deborah

Traveled with family
Disliked: Amenities, property conditions & facilities
We booked this hotel because we've always liked Hyatt Place hotels. NOT this one. It's designed as a sardine can, cramming as many people as possible into a small place, with elevators so inadequate that twice we just gave up after waiting 15 minutes and took the stairs (even with suitcases). The place so crowded that they ran out of food during the so called included breakfast. Out of coffee, milk, everything but the cheese cubes. And that's a bad management issue in addition to the unfriendly design. Book here if you choose but we will not be back.
Stayed 3 nights in Dec 2024

8/10 Good

Jaelin

Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
No issues. Would stay here again. Chelsea is perfect neighborhood
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location in Chelsea. Close to everything you need in the big city
Stayed 4 nights in Dec 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only concern with the property is the elevator situation. It could be because of Christmas and the number of guests, but we waited, on average, more than 15 minutes for the elevators. At one point, we had to give up and walk down 43 floors. But, the staff were all very nice and helpful, the room was clean, and it was a great location.
Stayed 3 nights in Dec 2024

6/10 Okay

Jessica

Traveled with family
Liked: Property conditions & facilities
the wait for elevators was extremely long and tedious. breakfast was chaotic and limited places to sit.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Room small but comfy. Only issue was elevators were not great.
Stayed 2 nights in Dec 2024

2/10 Terrible

Abdi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are incredibly small for the price we paid
Stayed 4 nights in Dec 2024

8/10 Good

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities
The elevators took long times, room is ok, breakfast was too crowded, packed with people and food is limited variety.
Stayed 3 nights in Dec 2024

4/10 Poor

Michael

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
For some reason, they cleaned my room at took all my stuff away... when I finally got it back from housekeeping, they had thrown away all of my toiletries... No real explanation, and still dealing with getting some sort of closure on it.
Stayed 2 nights in Dec 2024

6/10 Okay

Joel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Too Small room
Stayed 4 nights in Dec 2024