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Hyatt Place New York / Chelsea

4.0 star property

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Photo gallery for Hyatt Place New York / Chelsea

Lobby
Down comforters, pillowtop beds, in-room safe, individually furnished
Point of interest
Exterior
Down comforters, pillowtop beds, in-room safe, individually furnished

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
140 WEST 24TH STREET, New York, NY, 10011
  • Madison Square Garden
    ‪10 min walk‬
  • Empire State Building
    ‪15 min walk‬
  • Times Square
    ‪18 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

  • 180 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

  • 180 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

  • 180 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed

  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, City View

  • 180 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Place New York / Chelsea

4-star hotel in Manhattan
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center. This New York hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area.

Hyatt Place New York / Chelsea has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per week, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1178 out of 2395 reviews
Rating 8 - Good. 635 out of 2395 reviews
Rating 6 - Okay. 319 out of 2395 reviews
Rating 4 - Poor. 165 out of 2395 reviews
Rating 2 - Terrible. 98 out of 2395 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christiana

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very pleasant to deal with. Great hotel would definitely stay here again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Divan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrelis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good, the room was nice and modern. We had a nice view as well on the 19th floor. The free breakfast was really good and the bar and terrace on the 2nd floor was good and convenient. Staff was nice and professional. I’ll stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Stayed 1 night in Jan 2025

8/10 Good

Andrea J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Oksana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs!!!!!

I recently stayed at this hotel and unfortunately experienced a severe case of bed bugs in my room on the 25th floor. I am still recovering from the bites almost two weeks later and may have permanent scars on my face and eyelids. I contacted the hotel to inform them about the issue and to prevent further infestation, but I never heard back from them. It's a shame because I previously enjoyed the convenience and views this hotel offers. I highly recommend avoiding the 25th floor, as the bed bugs can easily travel between rooms.
Stayed 3 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable well equipped and quiet. The food at breakfast was good but not hot enough. Maybe some better food warmers are needed
Stayed 1 night in Jan 2025

8/10 Good

srinivasan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Yamileth

Liked: Cleanliness, staff & service, property conditions & facilities
I like that it was near bus stop, we were able to go to different places walking.
Stayed 1 night in Jan 2025

10/10 Excellent

Aiden, San Francisco

Stayed 4 nights in Jan 2025

4/10 Poor

Romelda

Stayed 1 night in Jan 2025

10/10 Excellent

Kshitiz

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean safe easy to walk too and easy to find. One negative was the fan in the room wouldn’t shut off and was noisy (not sure why)
Stayed 2 nights in Jan 2025

10/10 Excellent

Francy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación. Prácticamente se puede ir caminando a todos los lugares
Stayed 4 nights in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

katiuska

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A room with a view

The hotel is well-located on 24th Street between 6th and 7th with easy access to several subway lines. The central location also makes it walkable to many New York neighborhoods and attractions. The free breakfast offered plenty of choices. We were a bit rushed to make it to breakfast by the weekday cut-off time of 9am. Our room was compact but well-appointed, with a big window facing south and great views of Freedom Tower and lots of water towers. We appreciated having a mini-fridge, in room coffee & tea, good climate control in the room, and good water temperature and pressure.
Stayed 1 night in Jan 2025

2/10 Terrible

Richard

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
cold room and alarm went off in room while i was sleeping
Stayed 1 night in Jan 2025

8/10 Good

Najhi

Traveled with partner
Liked: Cleanliness, amenities
This is a cute hotel located far away from popular spots in NYC. The front desk and hotel staff was more than accommodating and pleasant. However a few improvements can be made, particularly with the housekeeping. Our room was partially cleaned meaning towels replaced and bed made but half eaten food and empty bottles still left on counter tops, and floors still dirty. The refrigerator never mind worked despite maintenance coming up to fix it. Also, there was a plumbing issue causing us to not have hot water for a day.
Stayed 6 nights in Jan 2025

10/10 Excellent

Kimberly Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sol A, ORLANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice abs clean continental breakfast
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Josue

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Too hot for sleeping

The mattress was too soft/uncomfortable. Even with the thermostat off, the room was too hot despite it being 22 degrees outside. Otherwise good. Quiet & pretty good breakfast options.
Stayed 1 night in Jan 2025