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Hyatt Place New York City/Times Square

4.0 star property

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Photo gallery for Hyatt Place New York City/Times Square

Restaurant
Creator video
Lobby
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
350 West 39th St, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed

8.4 out of 10
Very good
(122 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed (High Floor)

7.2 out of 10
Good
(15 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (2 Double Bed with Sofabed, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room (2 Double Bed with Sofabed, High Floor)

7.6 out of 10
Good
(19 reviews)
  • 210 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(47 reviews)
  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Specialty)

7.6 out of 10
Good
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(105 reviews)
  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Double Beds

8.4 out of 10
Very good
(32 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa bed)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room (2 Double Beds with Sofa bed)

7.0 out of 10
Good
(23 reviews)
  • 250 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Double Beds (High Floor)

7.4 out of 10
Good
(25 reviews)
  • 210 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(33 reviews)
  • 210 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Shower)

7.8 out of 10
Good
(10 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Double Beds, City View

7.8 out of 10
Good
(8 reviews)
  • 210 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed, City View

7.2 out of 10
Good
(7 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Place New York City/Times Square

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.

Hyatt Place New York City/Times Square is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Hyatt Place New York City/Times Square has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.5 miles (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1344 out of 2700 reviews
Rating 8 - Good. 747 out of 2700 reviews
Rating 6 - Okay. 347 out of 2700 reviews
Rating 4 - Poor. 135 out of 2700 reviews
Rating 2 - Terrible. 127 out of 2700 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

VERONICA, CUDAHY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small but comfortable. Staff was friendly.
Stayed 4 nights in Mar 2025

6/10 Okay

Marcela

Traveled with family

OK place in NYC

This hotel was very cramped in all the ways, but ok. The rooms are tiny with little space to maneuver (no closet or place to unload your clothes). We had three people in our room, and once the couch was unfolded to make up the second bed, there wasn't even space to open up luggage. It was an adventure! For 1-2 people who would spend most of the time outside, it is ideal to crash. If you expect to spend time in the room and you have kids with you...you will get to know each other well. The hotel is crowded and the systems get overwhelmed. Breakfast (food is ok, not awesome, but definitely plentiful and nutritious) is a zoo, with hundreds of people crowding into tight spaces. Elevators (though there are 4) get overwhelmed, so expect to be taking stairs up and down (and those too are narrow). Staff are friendly but incredibly busy and usually overwhelmed. The hotel is centrally located, within a few short blocks of Time square, about 20 mins from Central park, right by Port Authority, and near all the subway lines.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mercedita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel! The staff were friendly and accommodating. Hotel is clean and close to everything. We will come back to this hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Mita

Stayed 1 night in Mar 2025

8/10 Good

Pankaj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For City standard, the rooms were very spacious. Very convenient location, near subway station and lot lots shopping and dining options .
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience. Going to the cruise port we left a backpack in the lobby. They don't only contact is but make sure the next driver delivers the backpack and then they call us make sure we received it. That's great service. Besides is clean and in a great location
Stayed 1 night in Mar 2025

10/10 Excellent

Dana, Centennial

Liked: Property conditions & facilities
Love it
Stayed 3 nights in Feb 2025

10/10 Excellent

Trinh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Kieron

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Reception, Breakfast rooms, Elevators overcrowded. A hotel that is good has good staff but ground floor facilities and elevators doesn’t cater for the amount of guests on 24 floors.
Stayed 4 nights in Mar 2025

8/10 Good

Estela

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very small but clean. Breakfast was great. Loved the proximity to Times Square.
Stayed 3 nights in Mar 2025

10/10 Excellent

Urszula, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Walking distance to Times Square. Close to metro. We stayed on upper floor. Fabulous views. Breakfast was included. Great choice. Rooms were cleaned daily. Good size rooms. Quiet. Great value.
Stayed 7 nights in Mar 2025

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and staff!
Stayed 2 nights in Mar 2025

8/10 Good

Stephanie

Traveled with group
Liked: Staff & service
The room was smaller than expected. But the staff were very friendly.
Stayed 6 nights in Mar 2025

2/10 Terrible

Renjie

Business traveler
Disliked: Staff & service, amenities
I had a very frustrating experience with this hotel. I pre-paid through Expedia for my stay, only to be charged again by the hotel after checkout. Trying to resolve this was a nightmare, neither the hotel nor Expedia took proper responsibility, and I was constantly bounced back and forth between them. Because of the USD/CAD conversion, I ended up losing money, even after a partial refund was eventually issued. And that only happened after I said I was going through my credit card to dispute the charge. This situation has completely shaken my trust in both Hyatt Place New York City/Times Square and Expedia’s pre-pay system. I’ll never book here or pre-pay through Expedia again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Samrat

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was okay. Rooms feel like little congested.
Stayed 2 nights in Feb 2025

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Angela

Stayed 6 nights in Mar 2025

10/10 Excellent

Rayner

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NC
Stayed 4 nights in Mar 2025

10/10 Excellent

Keyla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Mar 2025

6/10 Okay

vinodh

Traveled with family
Liked: Cleanliness, staff & service
Noisy heater , leaking washbasin in the room I stayed
Stayed 3 nights in Mar 2025

10/10 Excellent

Jayson, Santa Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Jona at the front desk is kind and helpful.the staff that cleans our room is very trustworthy. Our room was spotless clean and all the beddings and towels are new. The staff overall are accommodating, kind and helpful. We have a very good experience. Highly recommended. Thank you.
Stayed 3 nights in Mar 2025

8/10 Good

Viola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What stood out to me the most about the hotel was the exceptional customer service; the staff went above and beyond to ensure that every guest felt welcome and attended to. From the moment I arrived, they greeted me with warm smiles and offered assistance with my luggage. The cleanliness of the hotel was impressive—everything from the lobby to my room was spotless and well-maintained, showcasing a level of care that contributed to a comfortable stay. One of the best features of the hotel's location was its proximity to Times Square, which was just a short walk away. I loved being able to easily explore the vibrant atmosphere, with its dazzling lights and bustling crowds. Additionally, the hop-on-hop-off bus tour was a highlight of my trip. It offered a fascinating look at the city’s iconic landmarks, and I enjoyed the flexibility of being able to get off at various stops to explore further. Overall, my experience was thoroughly enjoyable, making it a memorable stay. Unfortunately, I had to cut my trip 2 days short for a family emergency.
Stayed 4 nights in Mar 2025

8/10 Good

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Rooms of course were matchbox sized which is to be expected I guess. I didnt like the hair that was in the shower when i arrived, otherwise it was great!
Stayed 2 nights in Mar 2025