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Hyatt Place New York City/Times Square

4.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place New York City/Times Square

Bar (on property)
Lobby
Lobby sitting area
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
350 West 39th St, New York, NY, 10018
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪9 min walk‬
  • Broadway
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed (High Floor)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (2 Double Bed with Sofabed, High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Bed with Sofabed, High Floor)

  • 210 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (Specialty)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed

  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible (Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa bed)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Beds with Sofa bed)

  • 250 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds (High Floor)

  • 210 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed, City View

  • City view
  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds, City View

  • City view
  • 210 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, City View

  • City view
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Place New York City/Times Square

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.

Hyatt Place New York City/Times Square is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.
Hyatt Place New York City/Times Square has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.5 miles (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1272 out of 2588 reviews
Rating 8 - Good. 715 out of 2588 reviews
Rating 6 - Okay. 343 out of 2588 reviews
Rating 4 - Poor. 133 out of 2588 reviews
Rating 2 - Terrible. 125 out of 2588 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff were friendly, and rooms were lovely and modern and clean! Would definitely stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Pierre clautaire

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was okay but a hotel without parking is not a good thing
Stayed 1 night in Jan 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

8/10 Good

Hadiya

Stayed 1 night in Jan 2025

8/10 Good

natalia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but the staff are very accommodating and the location is great and within walking distance of times square and several musicals. Breakfast is good and included.
Stayed 4 nights in Jan 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Rakita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My children and I thoroughly enjoyed ourselves!
Stayed 2 nights in Jan 2025

10/10 Excellent

Josué

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Amanda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was friendly great experience all around
Stayed 2 nights in Jan 2025

6/10 Okay

Karla

Stayed 3 nights in Jan 2025

6/10 Okay

Alexander

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Wild check in policy

The check in policy is wild. We arrived at 225 we were told the room was ready but if we wanted to check in it would cost $100. So we had to wait with roughly 20 other people to check in, the line was massive and then the line for the elevator also massive. I wasn’t asking to check in at 11. It’s 30 minutes before and the rooms ready, let people check in so there’s not this mass of humanity stuck in the lobby with two people to check them in.
Stayed 2 nights in Jan 2025

10/10 Excellent

ayudiki

Good
Stayed 2 nights in Jan 2025

8/10 Good

Aisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean & the room was exactly like the pictures.
Stayed 2 nights in Jan 2025

8/10 Good

Marcielle, elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Price was reasonable
Stayed 1 night in Jan 2025

10/10 Excellent

LEIGHTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Corby

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Although room was ready they charged me 100 to get room 1.5 hours early. Advertised as City View. No view at all. Expedia description is not correct. No city view available but paid for a city view.
Stayed 1 night in Jan 2025

6/10 Okay

Katherine

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Guillermo

Liked: Staff & service, property conditions & facilities
Everything was good
Stayed 4 nights in Jan 2025

10/10 Excellent

Susan M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value. Good breakfast, eggs, bacon oatmeal, pancakes, fruit, yogurt, etc. Close to amtrak and bus lines. 15 min walk to plays. Very quiet and clean. Rooms are smaller but who stays in the room other than to sleep.
Stayed 3 nights in Jan 2025

4/10 Poor

Judith, NEWBURGH

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly dtaff
Stayed 2 nights in Jan 2025

8/10 Good

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were very helpful and polite. The breakfast queue created an opertunity to talk to fellow Guests and Travellers. I would definitely return again
Stayed 5 nights in Jan 2025

10/10 Excellent

Maria

Stayed 1 night in Jan 2025

8/10 Good

peter

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location ...nice staff...helpful. I would recommended it. The only negative about this hotel is the breakfast ...very limited and was basically a school canteen. Hundreds of people not enough seats...Paper plates and plastic forks!!! Very basic and limited food selection but was eadable just
Stayed 5 nights in Jan 2025

6/10 Okay

Deny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk lady, was cut and dried, we wait 3hrs for the check in, even though the rooms was ready, they want to charge $100 for the check in before 3pm. The worse service I have had in a Hyatt Hotel chain.
Stayed 3 nights in Jan 2025