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Hyatt Place New York City/Times Square

4.0 star property

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Photo gallery for Hyatt Place New York City/Times Square

Relax in our lounge area with sofas, armchairs, and tables, perfect for socializing or unwinding.
Creator video
Relax in a serene space with a large bed, flat-screen TV, and comfortable sofa.
Conference room with a large table and six chairs, surrounded by patterned carpet and recessed lighting.
Relax in this stylish living room with a beige and dark blue sofa, coffee table, and bookshelf filled with decorative items and books.

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
350 West 39th St, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed

8.4 out of 10
Very good
(133 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed (High Floor)

7.2 out of 10
Good
(15 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (2 Double Bed with Sofabed, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room (2 Double Bed with Sofabed, High Floor)

7.8 out of 10
Good
(20 reviews)
  • 210 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(48 reviews)
  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(5 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(109 reviews)
  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Double Beds

8.0 out of 10
Very good
(37 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa bed)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room (2 Double Beds with Sofa bed)

  • 250 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Double Beds (High Floor)

7.4 out of 10
Good
(25 reviews)
  • 210 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(36 reviews)
  • 210 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Shower)

7.8 out of 10
Good
(10 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Double Beds, City View

7.8 out of 10
Good
(8 reviews)
  • 210 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed, City View

7.4 out of 10
Good
(8 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax with a drink at our rooftop bar, offering city views and a variety of seating options.

Home2 Suites By Hilton New York Times Square

  • Breakfast included
  • Pet friendly
  • Free WiFi
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The price is $330 total
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About this property

Hyatt Place New York City/Times Square

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.

Hyatt Place New York City/Times Square is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Hyatt Place New York City/Times Square has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.5 miles (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1396 out of 2822 reviews
Rating 8 - Good. 783 out of 2822 reviews
Rating 6 - Okay. 370 out of 2822 reviews
Rating 4 - Poor. 138 out of 2822 reviews
Rating 2 - Terrible. 135 out of 2822 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Drashti

Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here when leaving the Manhattan Cruise port. It is very convenient and a great breakfast. However it is missing working ice machines
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel III

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Apr 2025

8/10 Good

Ying

Traveled with family
Liked: Cleanliness, staff & service
It has excellent location for tourists traveling around Manhattan. Only that the room is a bit small and Cafe is very crowded in the breakfast time period.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time at this hotel over the years. I love the proximity to everything, port authority round the corner & Times Square within walking distance. Highly recommend
Stayed 6 nights in Apr 2025

10/10 Excellent

Mayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hyatt Place is a great place to stay
Stayed 5 nights in Apr 2025

8/10 Good

Sheridan

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Jessika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! Everything was perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Sheila, Union

Liked: Cleanliness, staff & service, property conditions & facilities
Busy area of NYC. Very close to theaters.
Stayed 2 nights in Apr 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. The hotel was in a convenient location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nadiezhda

Traveled with family
Liked: Staff & service, amenities
Personally I didn’t like the area, although it’s walking distance from Times Square and the subway station; the room was tiny for a family of 5and the hotel it’s crowded; but the staff is super friendly and helpfull.
Stayed 4 nights in Apr 2025

4/10 Poor

Sonam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was good but the room wasn’t the best. Very loud noise coming from AC or vent. Had trouble sleeping
Stayed 1 night in Apr 2025

6/10 Okay

Rosa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Skip it!

The room is super small. Only the beds and walls, really. Great location, though. The AC made a terrible (and frightening) noise all night long- each time it turned on and off
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Traveled with family
Stayed 2 nights in Apr 2025

6/10 Okay

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was okay. The rooms were on the smaller side. Not much room for luggage. There was no luggage stand in the room, so everything stayed on the floor. The elevators didn't seem to work properly. Sometimes the key pad wouldn't accept our card keys and did not allow us to select a floor. We had to exit the elevator and wait another 15 minutes for another one. It seemed like only 2 of the 4 elevators were working at any given time. There was a lot of waiting, squeezing into a packed elevator, or letting them go and waiting for another one that had more space. It got to the point where we had to take the stairs from the 15th floor because every elevator was full by the time it came down to us. On our last night in the room, there was no hot water which lasted until the following morning. And when we turned on the faucets that morning, the water was discolored and yellowish-brown. It appeared to have some substance embedded in it which deterred us from thinking it was safe to drink. We were checking out that day but I didn't allow my daughters to shower in that water. It was a horrifying experience and reminded me of the mysterious death of a young woman at the Hotel Cecil in LA, where the woman was found in the water tanks and resulted in the water being discolored.
Stayed 4 nights in Apr 2025

8/10 Good

Megan, Aberdeen

S
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Shakuwra

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were very small and didn't smell great. A lot of dust in the room. The elevators were over crowded and slow. Bathroom door needs to be painted
Stayed 1 night in Apr 2025

6/10 Okay

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in pristine condition. Staff was exceptional. Location is great. Breakfast buffet was delicious.
Stayed 3 nights in Apr 2025

8/10 Good

ANDREA

Stayed 5 nights in Apr 2025

8/10 Good

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location to all of NY.
Stayed 4 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Fine but felt a little less than 4 star

Pros: Phenomenal location for touring NYC attractions. Walking distance to Times Square and Broadway shows. Lots of great restaurants and amenities. Several train options close by. Nice lobby and bar area to camp out at (albeit crowded). The room felt very spacious for Manhattan and was in decent condition. Staff were friendly and bell hop was helpful with luggage. They also let you store your gear after check out so you can tour that day. Cons: We did not get the room type we reserved. It was the correct size and bed config but had a handicap access bathroom which is awful if you have kids, water gets everywhere. We booked months ahead and they should have saved us what we booked and only let access bathrooms to later reservations. I would have gone elsewhere. And when my wife complained, they offered no compensation and said maybe they could move us later in the stay but who wants to deal with that?! Also, the breakfast is super crowded and the seating areas were kept way too hot. It’s nice to have free breakfast but the quality was low (think Hampton inn or comfort suites, super basic).
Stayed 2 nights in Apr 2025

2/10 Terrible

solomon

Stayed 2 nights in Apr 2025