Hotel Pergola JFK Airport

2.5 star property

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Photo gallery for Hotel Pergola JFK Airport

Reception
Interior detail
Front of property
Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

5.6 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
183-02 Jamaica ave, Hollis, NY, 11423
  • Jamaica Colosseum Mall
    ‪2 min drive‬
  • St. John's University
    ‪4 min drive‬
  • Flower District
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪26 min drive‬

Room options

Deluxe Double Room, Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Single Room, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Single Room, Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Pergola JFK Airport

Hotel in Queens
Along with a 24-hour front desk, this hotel has ATM/banking services and free WiFi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
Hotel Pergola JFK Airport offers 52 accommodations with air conditioning. This Hollis hotel provides complimentary wireless Internet access.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Hotel Pergola JFK Airport features a vending machine, an ATM, and an elevator. Public areas are equipped with complimentary wireless Internet access.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Pergola Jfk Airport Hollis
Hotel Pergola JFK Airport Hotel
Hotel Pergola JFK Airport Hollis
Hotel Pergola JFK Airport Hotel Hollis

Hotel Pergola JFK Airport Reviews

Reviews

5.6
Rating 10 - Excellent. 322 out of 1246 reviews
Rating 8 - Good. 134 out of 1246 reviews
Rating 6 - Okay. 171 out of 1246 reviews
Rating 4 - Poor. 150 out of 1246 reviews
Rating 2 - Terrible. 469 out of 1246 reviews

5.4/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Dhankumarie

Traveled with family
Disliked: Amenities
The room was filthy. I had to ask the To change the dirty sheets and torn and dirty towels. There was a paint can under the leaking bathroom sink; there were cockroaches in the bathroom and refrigerator. The ice maker was broken; buns smoking weed in the hallway, and let not talk about the constant door slamming where me and my husband could not get one good night of sleep!!!
Stayed 3 nights in Nov 2024

4/10 Poor

Mohammed

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashley

Stayed 1 night in Oct 2024

4/10 Poor

Foday

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is very poor and rude particularly the old that works in the morning…
Stayed 1 night in Jul 2024

4/10 Poor

Paulette

Business traveler
Disliked: Cleanliness, staff & service, amenities
The property was ok, it's the inside room facilities was a problem. There's no connected phone inside, the bathroom leaks whenever it flushes, there was no towels provided except the small hand one and the floor one and also the bed base was made of metal pan, which keeps making a loud sound when you sat in the bed.
Stayed 1 night in Nov 2024

6/10 Okay

Enyonam

Disliked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Mackendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Sayma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Francesco

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was disgusting my girlfriend denied me sex because of how dirty it was. Stains on the bed , smells like cigarettes and weed in a non smoking room. We had to checked out in less than 2 hours
Stayed 1 night in Nov 2024

6/10 Okay

Jo Ann

Liked: Room comfort
Could have provided better..
It was so so. Only things is I told the receptionist to change rooms because the wall tv had a crack. It was not functioning. She sent someone to confirm the condition but nothing was done. Me and my man were to tired to go argue the switch of rooms.
Stayed 1 night in Oct 2024

4/10 Poor

ALDURINE

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Place is not clean properly curtain need to be wash Place smells like mess.
Stayed 4 nights in Oct 2024

2/10 Terrible

Lauren

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Maribel

Liked: Amenities, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

2/10 Terrible

Sunjoo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Preetam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place to stay
Stayed 1 night in Oct 2024

4/10 Poor

Sandra

Stayed 1 night in Oct 2024

2/10 Terrible

Alice

Stayed 1 night in Oct 2024

6/10 Okay

George

Business traveler
It’s nice . But needs more cleaning . Saw some roaches as soon as I opened the door
Stayed 1 night in Oct 2024

2/10 Terrible

Ana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
El olor a sigartillo y cucaracha
Stayed 2 nights in Oct 2024

2/10 Terrible

Rabaul

Stayed 1 night in Oct 2024

8/10 Good

Shade

Stayed 1 night in Oct 2024

2/10 Terrible

Dmia

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very disgusting. There was ROACHES in our room, coffee stains on our curtains, also blood on our curtains. The bathroom floor was peeling when brought to front desk attention they offered to move my room. I told them that I would rather just get my money back. They insisted on showing me a room and that they would still refund the money to me. They did not give me Refund so I was forced to stay at the hotel. Also very disappointed in Expedia as well because I also contacted them and they would not issue me a refund either because the hotel didn’t want to give the money. While staying there a lady was screaming I heard her through my door so I went out to see she was screaming about, saying that someone broke into her room while she was in there and asked for a lock to be put on her door and also to see camera footage and the front desk lady started arguing with her and told her that’s not possible and she would not check the cameras. The walls are also very thin in the next room I heard a couple fighting, and the lady was screaming for help. No one went and checked on her or helped her. The man was literally fighting her in the hallways and no one there did anything. Also, I stayed there for five days and it was such a hassle to get towels and rags We had to keep asking multiple times. They did not clean the room at all the whole five days. 0/10 do not recommend this hotel. again, it was very disgusting. I also took pictures of everything!!
Stayed 3 nights in Oct 2024

6/10 Okay

Marco

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Quincy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 1 night in Aug 2024