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Hotel Indigo Lower East Side New York by IHG

4.5 star property

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Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse) | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Suite (Penthouse) | 1 bedroom, premium bedding, minibar, in-room safe
Seasonal outdoor pool
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Free WiFi

Explore the area

Map
171 Ludlow Street, New York, NY, 10002
  • Brooklyn Bridge
    ‪3 min drive‬
  • Empire State Building
    ‪6 min drive‬
  • Madison Square Garden
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | City view

Premium Room, 1 King Bed, City View

7.0 out of 10
Good
(4 reviews)
  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

Suite, 1 Bedroom (Freedom Tower View) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Freedom Tower View)

  • 650.00 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(44 reviews)
  • 320.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View (Mid Floor)

8.4 out of 10
Very good
(40 reviews)
  • 325.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Penthouse)

  • 2000.00 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 720.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, City View

  • 600.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

  • 350.00 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Premium Room, 1 King Bed, City View (High Floor) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View (High Floor)

8.8 out of 10
Excellent
(31 reviews)
  • 340.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

8.6 out of 10
Excellent
(17 reviews)
  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Tower (Freedom Tower View)

  • 540 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Balcony view

Premium Room, 1 King Bed, Balcony, City View

  • 330.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

7.2 out of 10
Good
(7 reviews)
  • 325.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(57 reviews)
  • 325.00 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(43 reviews)
  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed, City View

7.6 out of 10
Good
(25 reviews)
  • 320.00 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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The price is $319 total
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About this property

Hotel Indigo Lower East Side New York by IHG

4.5-star hotel in Manhattan
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hotel Indigo Lower East Side New York by IHG offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hotel Indigo Lower East Side New York by IHG features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 800 square feet (74 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Indigo Lower East Side New York by IHG is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mr. Purple - Onsite restaurant.
Lobby Bar & Café - Onsite bar. Open daily.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar & Café
  • Mr. Purple

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 26 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.31 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Self parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool opens in June
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Hotel Indigo Lower East Side New York by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 800 out of 1531 reviews
Rating 8 - Good. 350 out of 1531 reviews
Rating 6 - Okay. 200 out of 1531 reviews
Rating 4 - Poor. 87 out of 1531 reviews
Rating 2 - Terrible. 94 out of 1531 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool/modern hotel -- really nice neighborhood, close to all stores and great restaurants. Will be coming back!
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible!

Room was dirty and the shower wad disgusting. The hotel had a club that was loud all night. Overall it felt very cheap and was extremely overpriced for what you get. Door staff was so rude. Overheard one guy yelling at his girlfriend and another one sat on his phone while guests came and went. Awful all around!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberly

Stayed 3 nights in Jan 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a Good time at hotel indigo. Great area to see the New York night life and very convenient with the 2nd Ave subway just a block away.
Stayed 5 nights in Mar 2025

10/10 Excellent

Dennis J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, room comfort

Nice hotel in a great location

Very nice hotel with friendly staff but the rooms felt underwhelming even though being a very nice size for NYC.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Adrienne Ryan

Stayed 1 night in Mar 2025

6/10 Okay

Sheila

Traveled with family
Liked: Property conditions & facilities
I wish some of the reviews had addressed this...if you want to stay overnight in a dance club with a hotel attached then this is the place for you. The music and bass thumping from early evening through all hours of the night shook our room. The noise was coming from the club and bar level and was travelling down what seemed to be an old dumb waiter shaft that wasn't sound proofed located in the hallway. It would be one thing if it was one night but it was all weekend. And we couldn't use the restaurant level because of the closure of the two main elevators so that non-residents could go up clubbing. So we never saw the skyline at night from the top level. Do yourself a favor and find a different hotel if you want a nice quiet stay with your family.
Stayed 3 nights in Mar 2025

8/10 Good

Melisa

Traveled with group, Traveled with partner
Liked: Staff & service
It was nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience with our stay at Hotel Indigo. The staff were very friendly and accommodating. The location was perfect for access to transportation systems and walking distances to restaurants. We will definitely return to this hotel on our next visit to NY.
Stayed 4 nights in Mar 2025

8/10 Good

Sean

Stayed 1 night in Mar 2025

10/10 Excellent

Ukoh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is great for safe, secure, partying! We enjoyed the ability to walk to great restaurants, grab coffee and bagels in the am, and uber to other hot spots around the city. The staff and security is awesome as well! Great place if you are looking to visit the area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always friendly and helpful. We ask for a quiet area of hotel each time and they always accommodate. Love the hotel.
Stayed 3 nights in Mar 2025

2/10 Terrible

vincent

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Kurt

Stayed 1 night in Mar 2025

2/10 Terrible

kirk

Business traveler
Disliked: Staff & service

Hotel cares more about their party bar

When there’s a party in the 15th floor bar forget about sleeping till after they close at 4am.
Stayed 4 nights in Mar 2025

10/10 Excellent

Ligia, Dorado

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Great Location but can be loud

Great location and beautiful view! Just be prepared to hear music loudly until the late night/early morning hours, if you're staying in a spot above Mr Purple
Stayed 3 nights in Mar 2025

10/10 Excellent

Bernarda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location-good room!

It is the second time we choose to say here. The location if fabulous, especially if you want to explore the lower side of Manhattan. The staff is super friendly, attentive and ready to assist you. The rooms are spacious enough and the windows provide a nice outside view. Compare to other rooms, bathrooms are nice too!
Stayed 2 nights in Mar 2025

10/10 Excellent

Geoff

Stayed 3 nights in Mar 2025

10/10 Excellent

Duchnycz

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great views from the upper floors we couldn’t hear the music from the night club on the 23rd floor.
Stayed 8 nights in Mar 2025

10/10 Excellent

Andrew

Stayed 3 nights in Feb 2025

8/10 Good

Renard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was parking but wonderful stay otherwise
Stayed 2 nights in Mar 2025

10/10 Excellent

Mia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great I loved my room.
Stayed 4 nights in Mar 2025