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Hotel Indigo Lower East Side New York by IHG

4.5 star property

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Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated
Seasonal outdoor pool
Premium bedding, minibar, in-room safe, individually decorated
Property amenity
Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Free WiFi

Explore the area

Map
171 Ludlow Street, New York, NY, 10002
  • Brooklyn Bridge
    ‪3 min drive‬
  • Empire State Building
    ‪6 min drive‬
  • Madison Square Garden
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | City view

Premium Room, 1 King Bed, City View

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

Suite, 1 Bedroom (Freedom Tower View) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Freedom Tower View)

  • 650.00 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

  • 320.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View (Mid Floor)

  • 325.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | Premium bedding, minibar, in-room safe, individually decorated

Suite (Penthouse)

  • 2000.00 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 720.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, City View

  • 600.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Roll-in Shower (Mobility)

  • 350.00 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Premium Room, 1 King Bed, City View (High Floor) | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View (High Floor)

  • 340.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed, Tower (Freedom Tower View)

  • 540 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Balcony view

Premium Room, 1 King Bed, Balcony, City View

  • 330.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 325.00 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, City View

  • 325.00 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds, City View

  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 Queen Bed, City View

  • 320.00 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Egyptian cotton sheets, premium bedding, minibar, in-room safe

SIXTY Lower East Side

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, (1003)
$309 nightly
The price was $353
The price is $309 total
includes taxes & fees
SIXTY Lower East Side

About this property

Hotel Indigo Lower East Side New York by IHG

4.5-star hotel in Manhattan
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Hotel Indigo Lower East Side New York by IHG offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hotel Indigo Lower East Side New York by IHG features a fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4.5-star property consist of a 24-hour business center, a meeting room, and coworking spaces. Event facilities measuring 800 square feet (74 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Indigo Lower East Side New York by IHG is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mr. Purple - Onsite restaurant.
Lobby Bar & Café - Onsite bar. Open daily.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 70 per day)
  • Limited onsite parking

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar & Café
  • Mr. Purple

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 800 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 26 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.31 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Self parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool opens in June
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Hotel Indigo Lower East Side New York by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 783 out of 1499 reviews
Rating 8 - Good. 341 out of 1499 reviews
Rating 6 - Okay. 200 out of 1499 reviews
Rating 4 - Poor. 82 out of 1499 reviews
Rating 2 - Terrible. 93 out of 1499 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Pia

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

This place is not for everyone.

The positives were: Cool looking hotel and the room had skyline view. Bed and pillows comfy. Staff were kind and attentive. Easy checkin/out. The negatives were: Floor was quite dirty as if just slept in the middle of the walk way. Super noisy!! Saturday night we had thumping music until 2 am when our bedtime was 11 pm. It sounded like it was next door while it was 2 floors up. Not even ear plugs and pillow could drown it out. Also street noise of honking and emergency vehicles were constant 24 hrs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stacey

Liked: Property conditions & facilities, room comfort
I was very pleased with my stay. The check-in process was smooth and the hotel staff was very pleasant. The room was clean and fulfilled all of my needs. I will definitely stay here again when i return in August! And would recommend the hotel to friends and family.
Stayed 2 nights in Mar 2025

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Kristopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I think the hotel room itself is very big in comparison to other Lower East Side hotels which is nice if you are looking to stay for a week or so. The area is loud and you definitely hear the music from the club in the hotel all night. Though the hotel has many amenities, I feel the staff was not very transparent about the access or rules regarding the amenities. For example, we were told about the hotel bar, but were not told we needed to head to the lobby to get a stamp to access it. We were also told about the coffee offerings in the morning, but were not told it wouldn't be complimentary and had to pay where most hotels in this area offer at least drip coffee for free. Would understand for espresso based drinks but seems silly to charge for such a small cup. On paper there is a lot to appreciate about Hotel Indigo, but I do think your time would be better spent at most of the other hotels in the LES area.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friends

Amazing hotel
Stayed 2 nights in Feb 2025

6/10 Okay

Kalanne

Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient lication, walkable to SoHo. Room was much larger than other NYC hotel rooms I've stayed in. Staff was friendly snd attentuve.
Stayed 1 night in Feb 2025

2/10 Terrible

Kenneth

Disliked: Amenities
You need to read the fine print when making reservations to this and other NYC hotels as I was taken ‘aback’ by what is labeled an obligatory non refundable nightly ‘amenity fee’ of $41p/n on top of other NY state taxes and fees! The ‘amenity fee’ includes a list and cost per item for mini bar snacks and beverages which if you don’t use, you’ll be charged for nevertheless! I find this to be a level of extortion and was not aware of when making the reservation via Expedia! This fee is akin to the hidden resort fees paid for at Las Vegas properties, but at least you know to expect these when making a reservation in Vegas! All you want and expect is transparency and these fees should just be built into the per night cost of the room instead of being surprised and dismayed when you hear the clerk at the front desk explain it to you! Otherwise, Indigo is a fine property and AJ,the manager was kind enough to call me back when I asked to speak to the manager of this property
Stayed 2 nights in Feb 2025

10/10 Excellent

Dina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Lively at night. Staff are positive and very helpful. Amazing location. The coffee shop across the street is one of the best finds ever too.
Stayed 4 nights in Feb 2025

8/10 Good

Jessica

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and very comfortable

we had a bright, clean, and generally well cared for room. The only problem was a slow shower drain and they repaired it while we were there.
Stayed 7 nights in Feb 2025

10/10 Excellent

William

View
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Great room! Great experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. So many things to do inside and around the hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Jazmyne, Groton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Parking is $90/day or $15/hr. I stayed in a suite on the 21st floor which had great balcony views. Bathroom was gorgeous. Very lively all day - beware there is an "amenity fee" of $36 not sure why which turns into $42 after the double tax :)
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Stayed 3 nights in Feb 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and the people were fantastic! I will definitely stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kayla Senden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Shawn, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Xia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accommodating

We arrived at 1 PM and the hotel was accommodating. They were able to checked us in early so we were able to get ourselves into our room and unpack our luggage.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025