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Holiday Inn Express New York City Times Square by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theater show
Exterior
Reception
View from property
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Jacob K. Javits Convention Center
    ‪8 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪38 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.2 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.4 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

8.0 out of 10
Very good
(109 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.0 out of 10
Very good
(25 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, City View

8.4 out of 10
Very good
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 2 Double Beds

7.4 out of 10
Good
(62 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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  • Pet friendly
  • Free WiFi
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4.1 out of 5, Very Good, (2213)
The price is $184
per night
$215 total
includes taxes & fees
Feb 20 - Feb 21
Hyatt Place New York City/Times Square

About this property

Holiday Inn Express New York City Times Square by IHG

3-star hotel in Manhattan
A 24-hour business center, valet parking, and a business center are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Holiday Inn Express New York City Times Square by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 17.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 85.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square by IHG Hotel
Holiday Inn Express New York City Times Square an IHG Hotel
"Holiday Inn Express New York City Times Square an IHG Hotel"
Holiday Inn Express New York City Times Square by IHG New York

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 471 out of 1417 reviews
Rating 8 - Good. 343 out of 1417 reviews
Rating 6 - Okay. 280 out of 1417 reviews
Rating 4 - Poor. 167 out of 1417 reviews
Rating 2 - Terrible. 156 out of 1417 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Celestine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is walking distance to 8th avenue where everything I needed was located. The plus was the close proximity to the subway station.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient location.
Stayed 1 night in Oct 2024

6/10 Okay

Shawn

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Oct 2024

6/10 Okay

Shawn

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property picture paints an incorrect picture of the property. The exterior is unkempt and the entrance not inviting. The lobby is dated and in need of paint and repair. The beds were old and creaky and in need of replacement. On bed had a huge sag in it and almost rendered it unusable.

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Walking distance to everything. Nice hotel.
Stayed 6 nights in Oct 2024

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Bhargav Sharma

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel in the heart of manhattan. Close to all major attractions
Stayed 1 night in Oct 2024

10/10 Excellent

Maribel

Stayed 4 nights in Oct 2024

10/10 Excellent

France

Stayed 1 night in Oct 2024

8/10 Good

Azam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great price, good value,
Stayed 2 nights in Oct 2024

8/10 Good

Aligulu

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
It is great for the price paid for a room in this area. Breakfast area is very busy but it is expected. You should be able to find a chair to sit if you come before 7 am. They had bread, scrambled eggs, fried potato, juice, banana, sweet yogurt and muffins (plus a few other things) every day of my stay. They only major issue I saw was that they had a very little hot water bowl for tea and it was almost always empty. Luckily, I had my kettle with me and I boiled my own water and carried in a tumbler. Based on some reviews I read prior to my visit, I expected to see one of them broken and the other one slow, but I was very happy to see that both elevators were functional and fast.
Stayed 6 nights in Oct 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities
We liked the location as was close to lots of places we wanted to visit. The hotel was clean, staff were friendly and helpful. The only downside for us was that the beds were quite uncomfortable and the furniture quite worn.
Stayed 6 nights in Oct 2024

10/10 Excellent

Irene, Surrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean
Stayed 4 nights in Oct 2024

10/10 Excellent

Marc

Stayed 1 night in Oct 2024

8/10 Good

Kulvinder

Traveled with family
Liked: Cleanliness, staff & service, amenities
Could have more lifts.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deven, the concierge was amazing! Always super friendly and helpful, kudos to him! The only downside is that the room didn't have a mini fridge :( .
Stayed 4 nights in Oct 2024

10/10 Excellent

Esteban

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!! A few blocks away from Subway and easy to mover downtown and uptown, east and West. Highly recommend! Great staff, good breadfast.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yarilitza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On Monday the elevator was delayed. We use the stairs from the floor 17
Stayed 3 nights in Oct 2024

10/10 Excellent

Cynthia, Dallas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is the elevators so small of a Capacity for the amount of guest, they host. Deven at the front desk is an amazing man! Extremely helpful And courteous and very knowledgeable! The staff that does the breakfast and cleaning and cooking or exceptionally nice as well. Overall experience was great. I will definitely come back and stay there.
Stayed 4 nights in Oct 2024

8/10 Good

Barrington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a nice clean and safe place would stay there again
Stayed 4 nights in Oct 2024

10/10 Excellent

Noryette, Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Augustus

Business traveler
Liked: Cleanliness, staff & service, room comfort
Hotel.com cancelled my reservation as a cash grab
It started as soon as I got there the manager told me that hotels.com had cancelled my reservation as of 12 PM day of. Hotels.com did not have the decency to email or call me to tell me there was a problem with my booking but instead chose to just cancel my reservation so that I had to rebook it with them again at a higher rate which is complete utter garbage. they tried to take money for the first night without notifying me although I said I was going to pay at the location. They try to say that my credit card didn’t go through or wasn’t working when no transaction went through and they were doing it a day in advance. (Which was NOT detailed on the confirmation) I only got an email saying that my room was cancelled on the day reservation when I was already at the hotel, very disappointed with Hotels.com. I’ll do Michelle manager at the time rebooked my room at the same fee. I was appalled that Hotels.com try to make me rebook on their site for double the price. Just put me in a foul mood and not only was my hotel shower with low pressure but also no hot water Michelle accommodated for the first night stay and also validated my parking for the night as a courtesy but could not get a new room and we could not get water pressure.
Stayed 4 nights in Oct 2024

8/10 Good

Lydie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very professional. Nothing extra about the hotel but it was a in a safe location, at a 'good' price for New York and they store your luggage if you arrive before the check in time.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nana

Stayed 4 nights in Aug 2024

8/10 Good

jerome

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical New York accommodations
Typical New York accommodations meaning that the room was cramped. Located a few blocks from Times Square and on a not so busy street. No microwave in the room and bad TV reception.
Stayed 2 nights in Oct 2024