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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property

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Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Restaurant
Restaurant
Room
Lobby
Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
121 W 28th St, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪10 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪35 min drive‬

Room options

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed Roll In Shower

8.2 out of 10
Very good
(16 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout drapes

Two Queen Beds City View

8.4 out of 10
Very good
(64 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • 190 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout drapes

Two Double Beds Roll In Shower

7.2 out of 10
Good
(19 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Drinks-Snacks)

  • 190 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout drapes

King Evolution

8.6 out of 10
Excellent
(183 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

2 Queen Beds

7.8 out of 10
Good
(104 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout drapes

One King Bed City View

8.2 out of 10
Very good
(22 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking (Higher Floor)

7.8 out of 10
Good
(55 reviews)
  • 190 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(83 reviews)
  • 190 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 190 sq ft
  • Sleeps 2
  • 1 King Bed

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4.4 out of 5, Excellent, (4086)
The price is $224
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$261 total
includes taxes & fees
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About this property

Hilton Garden Inn New York/Manhattan-Chelsea

3-star hotel in Manhattan
Along with a snack bar/deli, this smoke-free hotel has a 24-hour business center and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and a 24-hour front desk.
Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).

Hilton Garden Inn New York/Manhattan-Chelsea is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1136 out of 2644 reviews
Rating 8 - Good. 838 out of 2644 reviews
Rating 6 - Okay. 393 out of 2644 reviews
Rating 4 - Poor. 156 out of 2644 reviews
Rating 2 - Terrible. 121 out of 2644 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Chad

Liked: Staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very conveniently located to the subway and Penn station. Check in and check out was a breeze and the staff were super friendly. The room was a bit small and a few cable channels kept lagging with the signal. The bathroom was clean and updated. There are only 2 elevators and can take awhile to get one. Checkout in the morning took 10 minutes to get the elevator to our top floor then stopped several times on the way down. Allow extra time for that upon leaving if you have a shuttle pickup. We didn’t utilize the breakfast option. All in all the stay was nice and I’d recommend staying here.
Stayed 3 nights in Dec 2024

10/10 Excellent

Geraldy Molina

Stayed 4 nights in Jul 2024

2/10 Terrible

LTB, New York

Stayed 3 nights in Oct 2024

8/10 Good

Melody

Stayed 1 night in Nov 2024

10/10 Excellent

Nadia

Stayed 3 nights in Nov 2024

8/10 Good

Laura

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Centrally located, clean and great staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosalind, Reston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Clean rooms. Great location. Be sure to eat pizza around the corner at Ciao Bella
Stayed 3 nights in Dec 2024

2/10 Terrible

Denise

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rough sleepers outside sheltering the scaffolding outside the front door basic bedroom and roll inn bathroom, you have to hand your credit card you paid on to receive your key card, no free upgrade or breakfast given even though I am a platinum member with Expedia / Hotels.com and to top it off never charged anything to the room had breakfast there as it was $20 per person for continental breakfast so spent nothing and on my return home landing at airport had been charged over $300 for nothing as a paid as I go in the shop and charged nothing to the room also gave $40 dollars per staff , receptionist , doorman , cleaner and lobby man in a Christmas card for a rip so now have the hassle of finding out what/ whos bar bill has been charged on my card that I didn’t sign for or get a final bill as I was leaving and will be a hassle to try to get back !!
Stayed 9 nights in Nov 2024

10/10 Excellent

Lucy

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Amber

Liked: Cleanliness
Average hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2024

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location
Stayed 2 nights in Nov 2024

8/10 Good

Cody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Old facilities, sheets were not clean, took awhile for the heat to warm up the room, but overall I would stay there again. Hotels in Manhattan are expensive and this was the best I could find for in my budget. The location was AMAZING and within walking distance to most everything we wanted to see. Towels were nice and having a refrigerator and microwave in the room was a huge plus! Also, one of the few places I could find with two queen beds. Do it!!
Stayed 4 nights in Nov 2024

8/10 Good

Lucy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for a week during the Macy’s Day parade. It was perfect for our stay! Just a few blocks from Macy’s, it was a good walk to see all the holiday sights. The paint might be peeling in the bathroom and the front desk might not tell you there’s free, delicious coffee and tea downstairs in the lobby in the morning. For the price though, it was still a great deal with two queen sized beds. The concierge was not very knowledgeable about the area but we had google. Hindsight tip: leave the hotel by 5:15am as the streets around Macys are blocked off so you have to walk around. The block of 36th and 6th is a “quiet zone” where the parade has to stop playing and singing bc it messes with the feedback of the live production. Snag a spot higher than 37th for more fanfare, although 36th was still fun and close enough to run back to the hotel if needed. Incredible experience and this hotel was great for us, surrounded by flower shops. Ramen across the street and a pizza place on the corner of 28th and 6th that will make you feel like a VIP.
Stayed 6 nights in Nov 2024

8/10 Good

Sana, Uxbridge

Stayed 5 nights in Nov 2024

6/10 Okay

Razmik

Traveled with group
Liked: Staff & service, amenities
Rooms could’ve been a bit cleaner. Worn out carpet, and uncomfortable beds.
Stayed 4 nights in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Valerie

Liked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service
Centrally located. Easy access to Penn Station
Stayed 2 nights in Nov 2024

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, staff & service
Very central location, walking distance to Penn Station, subway at the end of the block. Very friendly staff. Comfortable beds. Building could use some cleaning and maintenance though.
Stayed 4 nights in Nov 2024

8/10 Good

TONI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs to updated! Carpet needs to be replaced overall great location
Stayed 4 nights in Nov 2024

10/10 Excellent

CLAUDIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great location. Staff was amazing and very helpful.
Stayed 5 nights in Nov 2024