Hilton Garden Inn New York / Staten Island

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn New York / Staten Island

Meeting facility
Breakfast, lunch, dinner served; Italian cuisine, garden views
Reception
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
1100 South Ave, Staten Island, NY, 10314
  • Staten Island Zoo
    ‪7 min drive‬
  • Staten Island Mall
    ‪7 min drive‬
  • Snug Harbor Cultural Center and Botanical Garden
    ‪10 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪18 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Room

  • Sleeps 4
  • 1 King Bed

Studio

  • Sleeps 3
  • 1 King Bed

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, Accessible

  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn New York / Staten Island

3-star Staten Island hotel with 1 restaurants, connected to the convention center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference center, and coffee/tea in a common area.
Hilton Garden Inn New York / Staten Island offers 198 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

This Staten Island hotel provides complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 16 meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 10000 square feet (929 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Hilton Garden Inn New York / Staten Island is a smoke-free property.

Lorenzo's Restaurant, Bar - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lorenzo's Restaurant, Bar

Things to do

  • 24-hour gym
  • Art gallery
  • Shopping
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 16 meeting rooms
  • Business center
  • Computer station
  • Conference center (10,000 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Staten Island New York
Hilton Garden Inn New York Staten Island
Hilton Garden Inn Staten Island New York
Hilton Garden Inn New York Staten Island Hotel
Hilton Garden Inn New York Staten Island
Hotel Hilton Garden Inn New York / Staten Island Staten Island
Staten Island Hilton Garden Inn New York / Staten Island Hotel
Hotel Hilton Garden Inn New York / Staten Island
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Garden New York Staten
Hilton New York Staten Staten
Hilton Garden Inn New York / Staten Island Hotel
Hilton Garden Inn New York / Staten Island Staten Island
Hilton Garden Inn New York / Staten Island Hotel Staten Island

Hilton Garden Inn New York / Staten Island Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 472 out of 1004 reviews" "
Rating 8 - Good. 231 out of 1004 reviews" "
Rating 6 - Okay. 129 out of 1004 reviews" "
Rating 4 - Poor. 93 out of 1004 reviews" "
Rating 2 - Terrible. 79 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Giorgi, Brooklyn

Stayed 1 night in Sep 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service
Comfortable night stay!! Very busy with parties!
Stayed 3 nights in Jun 2024

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely experience
Stayed 2 nights in Oct 2024

4/10 Poor

Miriam

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was there for 2 nights, I used to live in Staten Island and everyone said it was amazing. It was not. It was dirty. My bathroom door had so much gross stuff on it and the floor was not mopped. The carpet was so gross, it looked like it had never been shampooed and it even felt dirty. There was a disgusting chemical smell in the room, possibly from the cleaning solution? It wouldn't go away and my room had no windows that opened. It was also noisy, incredibly so. I was put it in a room that could adjoin to another room and that one had a baby in it that I could literally hear crying all night. Also, people shout up and down the hallways. The walls must be made of paper. I did ask for another room and was told they were full. The bed was clean but the sheets were stained. Nothing was clean or quiet about this room. As well, the waiter in the restaurant couldn't figure out how to use my bank card as a credit card and loudly shouted to me (across a few tables) "What is your pin number?" Seriously? My pin number? Nope. This is not a convenient hotel to stay at unless you drive (they used to have a shuttle to the ferry and did away with it) and this and the Hampton Inn in the same parking lot are your only Staten Island options. It's a shame, it's so rundown and dirty when it used to be nice.
Stayed 2 nights in Oct 2024

8/10 Good

Bernard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ok but the Air conditioning didn't seem to work properly. And the dog barking all hours of the night just awful.
Stayed 1 night in Oct 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Ta!hlia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to relax
Stayed 1 night in Sep 2024

10/10 Excellent

craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine
There for a wedding. Convenient location to several area attractions
Stayed 1 night in Sep 2024

4/10 Poor

Oscar, Milton

Business traveler, Traveled with family
Disliked: Staff & service
Poor WIFI , horrible TV programs
Stayed 17 nights in Sep 2024

8/10 Good

Aaron

Liked: Staff & service, property conditions & facilities
Wedding party keeping us up all nite
Stayed 2 nights in Aug 2024

6/10 Okay

Hesham

Stayed 1 night in Sep 2024

10/10 Excellent

Doreen M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 3 nights in Aug 2024

10/10 Excellent

Darrow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Oscar, Milton

Business traveler, Traveled with family
Disliked: Staff & service
WIFI did not work to the 4th floor. Some staff very rude and unhelpful. Could not get room service work on schedule. Lots of weddings and parties on weekends.
Stayed 27 nights in Aug 2024

10/10 Excellent

Brandon, Burke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely our go to hotel when visiting the area. Staff is friendly and it was fun to see all of the wedding parties.
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Needs to be updated.
Stayed 4 nights in Sep 2024

6/10 Okay

Mirlande

Traveled with family
Customer service wasn’t good all all
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Private Labor Day
I wanted a quiet, solitary weekend all to myself to work on a writing project. The room was pleasant, a king size bed, mini refrigerator, microwave and coffee maker. It was quiet, clean, desk top space, an extra chair to cozy into for catching up with tv news and searching for a movie to watch at night. The buffet breakfast is amazing! Opulent, an excellent omelet station, pancakes, waffles, bagels and assorted bread, pastry, oj and choice coffee. An unexpected interval was a spectacular 15-minute fireworks display on Sunday night. It was a surprise wedding gift from the parents of a couple celebrating their wedding at the venue. Guests were given notice, to avoid concerns about noise. So I went outside to watch, along with some other guests. Based on what I wanted and needed for my little getaway, it was exactly right.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything except for the parties booked at this location that ended until 10-11 pm. If this doesn't bother you, everything else was outstanding.
Stayed 2 nights in Sep 2024

4/10 Poor

Jarel

Stayed 1 night in Aug 2024

2/10 Terrible

Yousef

Traveled with family
Disliked: Staff & service, amenities
Poor customer service
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I was trying to sleep, I kept getting distracted by the noise from other guests in the hallway
Stayed 1 night in Sep 2024

4/10 Poor

Rosemarie

Stayed 2 nights in Aug 2024