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Heritage Hotel

2.5 star property

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Photo gallery for Heritage Hotel

In-room safe, desk, blackout drapes, iron/ironing board
Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Reception
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

Map
18 West 25th Street, New York, NY, 10010
  • Empire State Building
    ‪8 min walk‬
  • Madison Square Garden
    ‪11 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for 1 King Bed, Empire State Building View

1 King Bed, Empire State Building View | In-room safe, desk, blackout drapes, iron/ironing board

1 King Bed, Empire State Building View

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Sofa, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite

  • 344 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

Petite Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 3 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

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Exterior

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4.0 out of 5, Very Good, (1595)
$277 nightly
The price is $277 total
includes taxes & fees
Chelsea Inn

About this property

Heritage Hotel

Hotel in Manhattan
A 24-hour fitness center, a 24-hour business center, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.

Heritage Hotel is a smoke-free property.

Languages

Chinese (Mandarin), English, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 645 out of 1538 reviews
Rating 8 - Good. 480 out of 1538 reviews
Rating 6 - Okay. 242 out of 1538 reviews
Rating 4 - Poor. 84 out of 1538 reviews
Rating 2 - Terrible. 87 out of 1538 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

BOBBY

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Joselyne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Mar 2025

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Feb 2025

10/10 Excellent

Julio

Stayed 2 nights in Mar 2025

8/10 Good

MaKensey Kaye

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Better than expected!

Honestly, it was better than expected which was great because I didn’t expect much. The location is incredible! And for the price, I definitely think it was worth it! We had 3 people in a 2 bed room and although it was a little cramped, we made it work. We were also there for a week so we got used to it.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I totally recommend this hotel. Front desk were extremely helpful and kind with me and my family. Close to everything as well.
Stayed 6 nights in Mar 2025

6/10 Okay

James

Liked: Cleanliness

It was a place to sleep

It was a place to sleep. Older, out-of-date remodeling. My guess was rooms were created out of larger ones, which made the rooms and halls tiny. Television reception was terrible. Water had a distinct cedar after raste, perhaps from the water tank? Area was nice, Flatiron Building, Chelsea, etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Stayed 9 nights in Feb 2025

8/10 Good

Thomas

Traveled with family
Liked: Staff & service

Good one night stay

Front desk friendly and liked location in a nice neighborhood.
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. And a bathtub!
Stayed 1 night in Mar 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect affordable option for a great stay in a great location! Room was clean, spacious and had a view of the Empire State Building. We will definitely be back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Porfirio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Indira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the Empire State building. Good transport links to Statue of Liberty, 9/11 Memorial.
Stayed 5 nights in Mar 2025

10/10 Excellent

Laura

Stayed 1 night in Feb 2025

6/10 Okay

Sabine

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is outdated and not well kept. Staff is friendly and the location is perfect.
Stayed 6 nights in Mar 2025

6/10 Okay

Brad

Traveled with family
Liked: Staff & service
Very small rooms but also inexpensive.
Stayed 1 night in Mar 2025

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Sara T

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff.
Stayed 2 nights in Mar 2025

8/10 Good

Lea

Traveled with family
Liked: Cleanliness, staff & service
We chose this hotel for the price, location, and for the good rating from others that had come before us. We appreciated to have a hot shower and a comfortable bed to sleep in after a day out and about. What we liked least was that the room was small.
Stayed 4 nights in Mar 2025

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Easy check in and convenient.
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent the weekend here for a hockey game at MSG. Upon arriving, we stored our luggage and left for our first stop in our itinerary. We literally got around the corner to the flat iron building and my friend became really ill. Panicking,, got back to the hotel and Zee( the lady at the desk) and the other staff immediately got us into a room ( 5 hours before check-in) so my friend could lay down and relax. They all treated us with genuine concern and grace!! It was our first visit back to NYC in many years and all i can say is the people at Heritage hotel went above and beyond to make us feel welcome. The people of New York were the kindest, considerate, and helpful people I've encountered in quite a while. Going from panic mode to feeling like being at home by the time we went home, it was saddening to leave. Centrally located to everything in Manhattan too!! From the bottom of our hearts, thank you to Zee and all the staff at Heritage hotel!! William and Angela from Canada!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Feb 2025

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service
Great location. Convenient for everything you want to do in NYC.
Stayed 1 night in Feb 2025