4/10 Poor
Courtney
Mar 28, 2025
Liked: Cleanliness
Check in took forever because it was 3:00 & they had 2 people working the desk. I was in my room 5 minutes before someone opens my door. It was maintenance to fix wallpaper. He apologized, saying the front desk told him the room was vacant. Always use the 2nd lock! Temp in room never got above 69 even though I had the heat set to 75. No ice machines available except for floors 4 & 10, which I was told since I’m on the 7th floor I didn’t have access too… even though I had an ice bucket. Bed wasn’t comfortable. No complimentary toiletries. Breakfast was cold. Coffee tasted stale. Definitely not what I was expecting.
Courtney
Stayed 1 night in Mar 2025