Hyatt Grand Central New York

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Grand Central New York

Pool
Lobby
Restaurant
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Parking available

Explore the area

Map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Chrysler Building
    ‪1 min walk‬
  • Grand Central Terminal
    ‪2 min walk‬
  • 5th Avenue
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite

  • 1400 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, City View

  • 900 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 1 Bedroom, City View

  • 600 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed

Room, 2 Double Beds

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, City View

  • 325 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, Corner

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Suite

  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, City View

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Shower)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hyatt Grand Central New York

New York hotel connected to a shopping center, steps from Grand Central Terminal
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and valet parking.
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 26 meeting rooms. Event facilities measuring 18370 square feet (1707 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, spa services, and a vending machine. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Hyatt Grand Central New York is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 26 meeting rooms
  • Computer station
  • Conference center (18,370 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 65 for adults, and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2191 out of 4747 reviews" "
Rating 8 - Good. 1130 out of 4747 reviews" "
Rating 6 - Okay. 756 out of 4747 reviews" "
Rating 4 - Poor. 370 out of 4747 reviews" "
Rating 2 - Terrible. 300 out of 4747 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So easy to base yourself here. Very central and good sized rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

jp

Liked: Property conditions & facilities
All great
Stayed 1 night in Nov 2024

4/10 Poor

Elmer

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Grace

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Central Hyatt NYC
The location is very good, very accessible & convenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Roberta

Business traveler
Liked: Amenities
Great location. Restaurant food was very good. Staff friendly. Rooms clean.
Stayed 1 night in Oct 2024

10/10 Excellent

jorge

Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Decent hotel, not worth the stars it is given
Room was comfortable. Lobby was nice however the escalator was not working and was down for 4 days. Still down when we left. Rooms were decorated nicely. Cleaning could be improved as all horizontal surfaces were quite dusty. Bathroom was clean enough but had some nasty stains by the toilet that were not cleaned. I used a few alcohol wipes to clean. Front desk staff was friendly. Housekeeping needs to be improved drastically as I spent two days without towels. The first day without towels I called housekeeping and they brought some. The next day same story as they took all the towels and didn’t replace them. Calling didn’t work the second time. I had to go to the front desk at 5 am to have them bring a set of towels.
Stayed 4 nights in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

2/10 Terrible

Salvador

Stayed 1 night in Oct 2024

6/10 Okay

Robert

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service
There are light switches and shade controls not working.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jshavy, Malden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Armando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2024

6/10 Okay

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great
Stayed 6 nights in Oct 2024

8/10 Good

Christina

Stayed 2 nights in Oct 2024

10/10 Excellent

Rocio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family was very happy with the location , checking , the service and the lobby , they have a pine scent that was amazing ! You felt relieved from the outside buzz and smells after all is New York , every time we be entered ! Love it!
Stayed 2 nights in Oct 2024

10/10 Excellent

Camille

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exciting
Room was beautiful and enjoyable.
Stayed 1 night in Oct 2024

10/10 Excellent

MEDS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like about is that it’s easier access to all the trains.
Stayed 4 nights in Oct 2024

10/10 Excellent

Simone

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Oct 2024

6/10 Okay

Kenisha

Liked: Staff & service
Disliked: Cleanliness
Bathroom was not very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Olivera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ramiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and very good location
Stayed 3 nights in Oct 2024

10/10 Excellent

Mamdouh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT HOTEL
Stayed 2 nights in Sep 2024