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Hyatt Grand Central New York

4.0 star property

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Pool
Pool
Lobby
Lobby
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Grand Central Terminal
    ‪2 min walk‬
  • Broadway
    ‪11 min walk‬
  • Times Square
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(114 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Double Beds

8.2 out of 10
Very good
(37 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

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Presidential Suite

7.0 out of 10
Good
(2 reviews)
  • 1400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

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Room, 1 King Bed

8.2 out of 10
Very good
(237 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

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Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View

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Suite, 2 Bedrooms, City View

8.6 out of 10
Excellent
(11 reviews)
  • 900 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

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Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds

8.4 out of 10
Very good
(354 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(86 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View

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Room, 1 King Bed, City View

7.6 out of 10
Good
(38 reviews)
  • 325 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Corner

8.2 out of 10
Very good
(32 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

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Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

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Room, 1 Queen Bed, Accessible, Bathtub

8.2 out of 10
Very good
(32 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

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Premium Suite

  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

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Junior Suite

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(44 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, City View

8.0 out of 10
Very good
(165 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

7.6 out of 10
Good
(14 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (3906)
$290 nightly
The price is $290 total
includes taxes & fees
Sheraton New York Times Square Hotel

About this property

Hyatt Grand Central New York

New York hotel connected to a shopping center, steps from Grand Central Terminal
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and valet parking.
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 26 meeting rooms. Event facilities measuring 18370 square feet (1707 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Hyatt Grand Central New York is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 26 meeting rooms
  • Computer station
  • Conference center (18,370 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Roll-in shower (56 inches wide)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (38 inches high)
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 65 for adults, and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 2777 out of 5724 reviews
Rating 8 - Good. 1330 out of 5724 reviews
Rating 6 - Okay. 866 out of 5724 reviews
Rating 4 - Poor. 405 out of 5724 reviews
Rating 2 - Terrible. 346 out of 5724 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

CINDY Stephanie Mazariegos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service
A
Stayed 4 nights in Apr 2025

8/10 Good

Carolyn

Stayed 2 nights in Apr 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is so convenient. The hotel appears to have been updated in recent year. Room size was big New York City standard. Beds are very comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robertta

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Feb 2025

6/10 Okay

Matthew

Traveled with partner
Disliked: Amenities, property conditions & facilities
Excellent location is a plus, the rooms are a bit dingy and very outdated in appearance, design, color schemes, and furnishings. There is always a long wait for any of the 10 elevators, purchased a corner suite, and very limited city view. I wouldn't return to stay at this hotel again. Too overpriced, and room was not stocked up with adequate towels, soaps, and toilet paper. Also, the front reception staff was rude, after waiting 20 minutes in line to ask questions about check-out, and since I'm a WORLD OF HYATT member, but was scolded by staff for supposedly standing in wrong line, as receptionist told me that line is for elite members only, but nowhere was there signage to indicate that. Hyatt Grand Central NYC,...please close your doors and go out of business. You don't really value your paid guests.
Stayed 4 nights in Apr 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

If you are using metro north from anywhere this is a great hotel. I have stayed at others near grand central but I like this one the best. Early check in was a dream. Nice staff, quiet room.
Stayed 1 night in Apr 2025

4/10 Poor

Miguel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

sayeh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
C'est un hôtel 2 étoiles et ne pas 4 . Tellement sale les chambres sont pourrit et vraiment sales..pendant 4 jours on a demandé des serviettes supplémentaires jamais recu..leur tax suplementaire de 40$ par nuit, c'est un arnaque de plus. Ca fait 10ans que je viens à NY régulièrement et je n'ai jamais vue un hôtel aussi degeulasse et abandoner... Il ne faut pas réserver dans cet hôtel c'est de l'arnaque. Honte au propriétaire...Et honte à Expedia qui propose un hôtel comme celui entant 4 étoiles.. très décevant
Stayed 4 nights in Apr 2025

10/10 Excellent

Rashad Montra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great view
Stayed 2 nights in Apr 2025

2/10 Terrible

Rakesh

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel room facilities and features were not what you would expect from a 4* hotel - not a single mirror in the bedroom, no shower gel or shampoo. The housekeeping were very unhelpful by saying that there no staff available to deliver things requested. Very disappointing service for what you pay for the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 3 nights in Mar 2025

8/10 Good

Felicity

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the outside this property is not the nicest, but on the inside the rooms & restrooms were clean. The outside smells like smoke, and lots of different smells but the inside is fine. All the staff members were friendly & helpful. The location is ideal for the Uber shuttle $10 a person to/from the Hotel. I will say the Hotel room I was in did not have the best view but I think that/ bound to happen. Overall a hotel I would stay in again but hopefully have a better view!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time with the family here at this property
Stayed 5 nights in Apr 2025

10/10 Excellent

Frederic

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay and hotel was beautiful
Stayed 2 nights in Apr 2025

8/10 Good

Hai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
After the first night we found we were running out of cash for room service tip so we merely left our last dollar cash on bed as tip. Probably this annoied the service maid so the next morning the alarm clock in our room unexpectedly rang at 6:00 a.m. We took it as a prank and from then on we always left $5 on bed, the alarm clock stayed quite for the next two days.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
It was good- housekeeping wasnt as friendly as i thought they would be
Stayed 2 nights in Apr 2025

2/10 Terrible

Abbigail

Stayed 2 nights in Apr 2025

4/10 Poor

Fatemah

Disliked: Cleanliness, staff & service, property conditions & facilities
Given how much we paid it’s unreal to be rating it for two stars. The bathroom was not clean, water could not be delivered to the room as well as the water pressure was not appropriate and you could tell that the plumbing was not maintained. I understand that this is a 3 star hotel but the. Prices need to reflect it. We are apparently paying an insane amount for poor quality and service
Stayed 1 night in Apr 2025

8/10 Good

Maryjo, Calgary

Traveled with group
Liked: Staff & service, amenities
The washrooms need better cleaning
Stayed 3 nights in Apr 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel nestled near Grand Central Station. It is very walkable to Rockefeller Center and Times Square.
Stayed 1 night in Apr 2025

10/10 Excellent

Tatiana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well decorated
Stayed 1 night in Apr 2025

10/10 Excellent

Michaella

Stayed 1 night in Apr 2025

10/10 Excellent

May

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was closer to everything
Stayed 4 nights in Apr 2025