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Hyatt Grand Central New York

4.0 star property

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Photo gallery for Hyatt Grand Central New York

Lobby
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Dining
Pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Grand Central Terminal
    ‪2 min walk‬
  • Times Square
    ‪12 min walk‬
  • Empire State Building
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Double Beds

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite

  • 1400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 2 Bedrooms, City View

  • 900 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, City View

  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View

  • 325 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Corner

Suite, Corner | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Corner

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Premium Suite

  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, City View

  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

The Westin New York Grand Central

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (3102)
The price is $499
per night
$605 total
includes taxes & fees
Apr 30 - May 1
The Westin New York Grand Central

About this property

Hyatt Grand Central New York

New York hotel connected to a shopping center, steps from Grand Central Terminal
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and valet parking.
Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 26 meeting rooms. Event facilities measuring 18370 square feet (1707 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, spa services, and a vending machine. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Hyatt Grand Central New York is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (USD 100 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 26 meeting rooms
  • Computer station
  • Conference center (18,370 square feet of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 65 for adults, and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2320 out of 4930 reviews
Rating 8 - Good. 1168 out of 4930 reviews
Rating 6 - Okay. 762 out of 4930 reviews
Rating 4 - Poor. 369 out of 4930 reviews
Rating 2 - Terrible. 311 out of 4930 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Angie

Stayed 2 nights in Jan 2025

8/10 Good

Li

Liked: Cleanliness, staff & service
Great location!
Stayed 2 nights in Oct 2024

8/10 Good

Katina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds could have been little farmers they were uncomfortable pillows were to soft
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ali

Business traveler
Liked: Room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

brianna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Kellie

Traveled with family
Disliked: Cleanliness
Great location but very tired
Stayed 12 nights in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Family Girls Trip
We had a great family girls trip this month! We booked the Presidential suite and 2 rooms with two double beds. The rooms were really clean and the beds were comfortable. I requested a roll a way bed but it wasn’t in the room when we checked in. The front staff were amazing and had it brought up within about 30 min. Our rooms could have used updating as far as the furniture goes but I heard they are getting ready to rebuild/remodel the hotel. The hotel was very concurrent to everything. Lots of dining and shopping within walking distance. We would definitely stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joslyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
I was unpleasantly surprised by the undisclosed $45.00 destination fee, without any adequate explanation
Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden value for money in very expensive NY; plus hugely convenient if you're taking the train to or from Grand Central. Well cared for, with nice staff too. The old Commodore Hotel, updated.
Stayed 2 nights in Jan 2025

2/10 Terrible

Mary

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They will double charge you. on EVERYTHING, Pay attention. I could not turn the water on and there was no hot water.
Stayed 1 night in Jan 2025

8/10 Good

Ludmilla

Stayed 1 night in Jan 2025

8/10 Good

Mykhailo

Liked: Cleanliness, property conditions & facilities
I would say it was an okay experience. Definitely we were expecting more out of 4 star hotel in the middle of New York. To begin with, they are clearly understaffed. Always one or two people at check in and always at least half an hour wait. The rooms as well were nothing special. What definitely was not okay is bathroom. For four people we were given three bath towels and that's it - no face, hand, or other towels, just two tiny bottles of shampoo and conditioner and hand soap instead of body wash. Not to mention the shower was rather old and occasionally making weird noises. Other than that it was a typical hotel, and as I mentioned above definitely below our expectations.
Stayed 3 nights in Dec 2024

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too bad this hotel will be torn down soon
This hotel is so supremely located right next-door to Grand Central Station. You can literally go anywhere from this hotel almost without going outside. It is scheduled to be demolished soon which will be a huge loss. The rates are unbelievably reasonable.
Stayed 2 nights in Jan 2025

10/10 Excellent

anabel

Stayed 2 nights in Jan 2025

6/10 Okay

Arlene

Stayed 3 nights in Jan 2025

10/10 Excellent

WILLIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend
Th stay was excellent and the Hotel located perfectly for our purpose.We had a group of 16 and we were all very impressed with the Hotel and our accommodations. Check in and out was flawless and staff was very attentive. I would like to personally give a shoutout to 2 of your restaurant staff during your buffet breakfast time. Deloris and Abdul Azad were very customer service excellent and my family enjoyed our dining experience immensely because of those individuals and they should be commended for their excellent hospitality and customer service skills. We will return to your hotel in the near future.
Stayed 2 nights in Jan 2025

6/10 Okay

Litzy

Stayed 3 nights in Jan 2025

10/10 Excellent

Dakota

Stayed 3 nights in Jan 2025

2/10 Terrible

Levi

Stayed 6 nights in Jan 2025

8/10 Good

Karen

Traveled with partner
The room was nice but it needed a microwave and could not control the room temperature it was cold
Stayed 2 nights in Jan 2025

10/10 Excellent

Evelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything going back soon
Stayed 1 night in Jan 2025

2/10 Terrible

Kenneth, Irvine

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff by the front entrance was rude and doesn't seem to be too happy about being at work. The bathroom was terribly dated and needed maintenance. Water temperature was inconsistent and a strong odor lingered. Light switches did not work. The carpet in the room was incredibly dirty and doesn't seem to have been cleaned for a long time.
Stayed 2 nights in Nov 2024