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Dream Downtown, by Hyatt

4.5 star property

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Photo gallery for Dream Downtown, by Hyatt

Lobby
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Bar (on property)
Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet friendly

Explore the area

Map
355 W 16th St, New York, NY, 10011
  • The High Line Park
    ‪4 min walk‬
  • Empire State Building
    ‪4 min drive‬
  • Times Square
    ‪4 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed (Bronze)

Room, 1 King Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Bronze)

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Room, 1 King Bed, Pool Access (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Silver)

Room, 2 Double Beds (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Silver)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Silver)

  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Room, 2 Double Beds (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Platinum)

Suite (Platinum) | Minibar, in-room safe, desk, laptop workspace

Suite (Platinum)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Platinum)

Room, 1 King Bed (Platinum) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

  • City view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Room, 1 King Bed, Balcony (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Bronze)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Room, 2 Double Beds (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Bronze)

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View (Silver)

Room, 1 King Bed, Pool View (Silver) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool View (Silver)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver) | Bathroom | Designer toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

  • 285 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum)) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Designer toiletries, hair dryer, bathrobes, towels

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze) | Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Bronze)

  • City view
  • 213 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Gold)

  • City view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Minibar, in-room safe, desk, laptop workspace

The Standard High Line

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1536)
The price is $659
per night
$800 total
includes taxes & fees
May 15 - May 16
The Standard High Line

About this property

Dream Downtown, by Hyatt

4.5-star hotel in Manhattan
This smoke-free hotel features a restaurant, a nightclub, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite.
Dream Downtown, by Hyatt offers 314 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Dream Downtown, by Hyatt features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This luxury hotel also offers a nightclub, a rooftop terrace, and multilingual staff. Parking is available onsite for a surcharge.

Dream Downtown, by Hyatt is a smoke-free property.

Dream Downtown, by Hyatt has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 85 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 57.38 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 85 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The pool is located in a private club operated by a third-party. Guests have access to the pool from 8:30-10:30 AM and 6-8 PM. From 11 AM-6 PM, the pool is available only to adults aged 21 and older and requires wristbands (surcharge) to access.

We should mention

The seasonal pool will be open from May 19 to September 13
Pool access available from 8:30 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Dream Downtown, by Hyatt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 672 out of 1399 reviews
Rating 8 - Good. 267 out of 1399 reviews
Rating 6 - Okay. 196 out of 1399 reviews
Rating 4 - Poor. 136 out of 1399 reviews
Rating 2 - Terrible. 128 out of 1399 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Laura

Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed here for quite a few times. The front desk staff is friendly and nice. The hotel is at a very good location.
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service that clearly values the comfort of the customer. Many NYC hotels now prioritize speed and 'convenience', therefore losing human connection. However, the experience at Dream Downtown was absolutely phenomenal. All the staff here were extremely personable and helpful for any of my needs. The rooms are a bit on the smaller side if you're staying with more than 2 people, but the location is just so perfect you won't be spending much time in the room anyhow. The Dream Downtown was one of the better hotels I've stayed at in NYC and I will definitely be coming back.
Stayed 1 night in Jan 2025

10/10 Excellent

sharona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great destination

This is a clean, modern, convenient hotel. A block away from Chelsea Market , City Winery and other extraordinary destinations. Very, very friendly, bend over backwards staff dedicated to great service at a great price, great little cafe!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rafael

Stayed 5 nights in Jan 2025

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience!

The staff were extremely helpful and courteous. Love the location!
Stayed 1 night in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Jan 2025

6/10 Okay

Sonjia

Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Dream is our “go-to” spot. We’ve been several times over the last 5 years, or so. The location is delightful. Plenty of coffee, bagels, shopping & sights to see ~ all with walking distance. The subway, too. We’ll be back…
Stayed 5 nights in Dec 2024

10/10 Excellent

Janelle

Stayed 1 night in Dec 2024

6/10 Okay

Charalambos

Liked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Kevin Lee

Liked: Cleanliness, property conditions & facilities
Cool vibe, nice staff, great location!
Stayed 2 nights in Jan 2025

6/10 Okay

Azucena

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Amenities offered before were not longer offered this time. Basic things like a bottle of water per room, tea, etc.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Stayed 1 night in Jan 2025

8/10 Good

Annie

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Francis

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There's a hidden fee when u check in. Front desk person told me "you should have read the fine print". Thanks buddy!
Stayed 1 night in Jan 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury look; average offerings

Nice room: comfy bed, not cramped like most New York hotels. Great shower. Could amp up fun details like drinking water in the room, 2 robes instead of one, microwave — especially given the extra fees. Coffee shop attached has nice folks but the offerings are second rate (though just as expensive) to the class of the hotel and tangential. restaurant. Definitely recommend going elsewhere for coffee or breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tami

Liked: Staff & service, property conditions & facilities
The room only had one small garbage can in the bathroom, drawers in closet were broken and didn’t function properly, late night bass sounds from nightclubs. Overall, good value, walkable to many nearby areas for shopping and dining, friendly staff.
Stayed 3 nights in Jan 2025

8/10 Good

Snir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024