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DoubleTree by Hilton New York Times Square West

4.0 star property

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Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Reception
Lobby
Room, 2 Double Beds, Non Smoking, City View | In-room safe, desk, laptop workspace, blackout drapes
Terrace/patio

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet friendly

Explore the area

Map
350 W 40th St, New York, NY, 10018
  • Times Square
    ‪6 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(136 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(26 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.6 out of 10
Good
(18 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Non Smoking, City View

7.2 out of 10
Good
(5 reviews)
  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 246 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, City View

7.0 out of 10
Good
(11 reviews)
  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(13 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • 219 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

8.4 out of 10
Very good
(7 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, River View, Corner

  • 246 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

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View from property

THE NEW YORKER HOTEL BY LOTTE HOTELS

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (5636)
$324 nightly
The price is $324 total
includes taxes & fees
THE NEW YORKER HOTEL BY LOTTE HOTELS

About this property

DoubleTree by Hilton New York Times Square West

4-star hotel in Manhattan
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wired and wireless Internet access is available for a surcharge. Event facilities measuring 900 square feet (84 square meters) include conference space. This business-friendly hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Parking is available onsite for a surcharge.

DoubleTree by Hilton New York Times Square West is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Tranzit - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
High Bar-UNDER RENOVATION - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Secured self parking on site (USD 70 per day)
  • Secured valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • High Bar-UNDER RENOVATION
  • Tranzit

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Secured self parking fee: USD 70 per day
  • Secured valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1002 out of 2583 reviews
Rating 8 - Good. 596 out of 2583 reviews
Rating 6 - Okay. 473 out of 2583 reviews
Rating 4 - Poor. 222 out of 2583 reviews
Rating 2 - Terrible. 290 out of 2583 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Pia, laval

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good location. You can walk to many city highlights. Room was clean
Stayed 1 night in Mar 2025

4/10 Poor

jamie

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The elevators weren’t working, waited 40 min trying to go up to my room, missed my ride and my reservations. Then the day I was leaving I waited 20 min to go down to check out and missed my ride to the train station. The tv didn’t work, there was no hot water in the shower. I will never stay here again
Stayed 2 nights in Apr 2025

6/10 Okay

David

Traveled with partner
Disliked: Cleanliness, amenities
Good location for attractions and Broadway, but a very small room though adequate for a short stay. Lifts are a real choke point for getting to and from your room - often too full to get on.
Stayed 4 nights in Apr 2025

10/10 Excellent

AJAI

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jerome

Stayed 4 nights in Jan 2025

8/10 Good

Denise

Stayed 1 night in Apr 2025

10/10 Excellent

Shannon

Stayed 1 night in Apr 2025

4/10 Poor

Komal

Traveled with family
Disliked: Property conditions & facilities, room comfort

Terrible

AC did not work and tv remote did not work. After complaining at front desk all they said we are sorry and hope you visit again.
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Hotel was good, however the first night there was a loud drilling noise coming from the room opposite us at 9pm. Me and my son were unable to sleep because of it. I phoned reception to complain but the lady didn’t appear to be interested, and hung up on me once. Most of the staff were great but one in particular was moody.
Stayed 3 nights in Apr 2025

8/10 Good

Jalikatu

Stayed 2 nights in Apr 2025

10/10 Excellent

Ryan

Stayed 1 night in Apr 2025

8/10 Good

sima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 3 nights in Apr 2025

10/10 Excellent

Christoph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Hanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Janine

Traveled with family
Disliked: Property conditions & facilities
Room was good. Elevators were very run down and metal separated on one of them. Dirty lobby and front door area.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, amenities
Convenient
Stayed 2 nights in Apr 2025

8/10 Good

Iriana

It so convenient to walk to time square and all around. It is clean and staff super helpful. The only problem was elevators, we had to wait more than 15 minutes to go down every day.
Stayed 3 nights in Apr 2025

4/10 Poor

Leon

Traveled with family
Disliked: Property conditions & facilities
Very small rooms, small beds, small bathroom, tv did not work and the room was not ready.
Stayed 2 nights in Apr 2025

6/10 Okay

Tali

Traveled with family
Disliked: Staff & service, amenities
Location is good especially for the price. Rooms are small and old. Lady at reception was nasty. We checked in at 5pm and room was still not ready with no explanation or apology. Not enough elevators - always a long wait for elevators. You get what you pay for.
Stayed 2 nights in Apr 2025

8/10 Good

Zullyana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was nice and the location is very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor condition
Stayed 1 night in Apr 2025