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DoubleTree by Hilton New York Times Square West

4.0 star property

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Photo gallery for DoubleTree by Hilton New York Times Square West

Enjoy expansive city views from the high ceiling and large windows in this stylish space, featuring a mix of seating areas and a social bar.
Welcome to our reception area, featuring a sleek reception desk and a large mirror above, surrounded by clean lines and functional design.
Relax in a stylish seating area with a mix of sofas and chairs, a round coffee table, and a large window offering a view.
Relax with a panoramic view of the city skyline from our rooftop bar, featuring comfortable seating and a fully-stocked bar.
Room, 2 Double Beds, Non Smoking, City View | In-room safe, desk, laptop workspace, blackout drapes

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet friendly

Explore the area

Map
350 W 40th St, New York, NY, 10018
  • Times Square
    ‪6 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(138 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(27 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

7.6 out of 10
Good
(18 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Non Smoking, City View

7.2 out of 10
Good
(5 reviews)
  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 246 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, City View

7.0 out of 10
Good
(11 reviews)
  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(13 reviews)
  • 246 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

  • 219 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

8.4 out of 10
Very good
(7 reviews)
  • 219 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • 219 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, River View, Corner

  • 246 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Enjoy panoramic city views from this rooftop space, perfect for dining or relaxation.

Doubletree by Hilton New York Times Square South

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (4255)
$215 nightly
The price is $215 total
includes taxes & fees
Doubletree by Hilton New York Times Square South

About this property

DoubleTree by Hilton New York Times Square West

4-star hotel in Manhattan
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton New York Times Square West offers 612 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and 2 meeting rooms.

A computer station is located on site and wired and wireless Internet access is available for a surcharge. Event facilities measuring 900 square feet (84 square meters) include conference space. This business-friendly hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Parking is available onsite for a surcharge.

DoubleTree by Hilton New York Times Square West is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Tranzit - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
High Bar-UNDER RENOVATION - Onsite rooftop bar. Happy hour is offered. Open daily.
Room service is available.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per day); wired internet (surcharge)

Parking and transportation

  • Secured self parking on site (USD 70 per day)
  • Secured valet parking on site (USD 90 per day)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 25.99 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • High Bar-UNDER RENOVATION
  • Tranzit

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 900 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25.99 to 30.00 per person
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 per day (rates may vary)
  • Secured self parking fee: USD 70 per day
  • Secured valet parking fee: USD 90 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton New York Times Square West Hotel
DoubleTree Hilton Times Square West Hotel
DoubleTree Hilton New York Times Square West
DoubleTree Hilton Times Square West
DoubleTree by Hilton New York Times Square West 
DoubleTree Hilton Times Squar
DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1013 out of 2609 reviews
Rating 8 - Good. 601 out of 2609 reviews
Rating 6 - Okay. 475 out of 2609 reviews
Rating 4 - Poor. 225 out of 2609 reviews
Rating 2 - Terrible. 295 out of 2609 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suryanarayanan

Stayed 1 night in Apr 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great area. It is walkable to so much and only a small walk to the subway. Hotel room was clean and nice. The lobby area was crowded and we had to wait a few times to get an elevator. We would stay there again .
Stayed 3 nights in Apr 2025

6/10 Okay

Kate

Traveled with group
Liked: Room comfort
Disliked: Property conditions & facilities
The hotel is badly in need of refurbishment. Housekeeping also needs a kick up the backside - no coffee cups most days and no towels on one day. And a defunct phone so couldn’t call anyone to fix this. On the plus side, good location, easily walkable to good restaurants, theatre-land and everything else, and relatively cheap by NYC standards. You get what you pay for I guess. Probably wouldn’t stay again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room friendly staff check in was easy and fast around everything close to times square :)
Stayed 2 nights in Apr 2025

8/10 Good

Eric, Highland Mills

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Juan

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

DISAPPOINTMENT

big, HUGE disappointment. Been in Double Tree Kesington London, and was just great. Because of that experience I decided to repeat in NYC. Big mistake. The hotel was a shame in comparison. Elevators were destroyed, lobby was a mess, breakfast area of a very low quality. Tiny-impossible rooms. Broken shower doors. Never ever will come back. Not worth the money.
Stayed 7 nights in Apr 2025

10/10 Excellent

Mildred

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff took good care of us especially the hotel managers Zata and Michelin. We hope to book another vacation with Hilton again in the future!
Stayed 4 nights in Apr 2025

2/10 Terrible

Prashant

Disliked: Staff & service, property conditions & facilities
Rooms are very small. Not worth it. Beds are very soft and uncomfortable. Never stayed in such a bad doubletree property. Staffs were rude. Very bad experience overall.
Stayed 1 night in Apr 2025

10/10 Excellent

Kinthian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing 😊
Stayed 1 night in Apr 2025

8/10 Good

Weijun

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
电梯有时故障，要等十五分钟 木制家具有些陈旧
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Diego

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow—what an experience. If you’ve ever wanted to hear someone else’s entire life story through a vent while lying in a shoebox-sized room with a musty carpet from 1983, this is the place for you. The décor really takes you back—by at least three decades. And the room? So tiny and outdated, I half-expected to find a rotary phone and dial-up internet. The carpet looks like it’s seen some things… and probably still has the stains to prove it. Now let’s talk elevators. Ever wanted to simulate waiting in line at Disneyland just to get to your floor? They’ve got you covered. Hope you enjoy standing around with your suitcase for 10 minutes every time you need to go up or down. Also, they did not honor my Hilton gold benefits because I booked through Expedia and tried to charge me for a room upgrade that should have been free. Overall vibe? Ghetto fabulous, minus the fabulous. Would I recommend this place? Only to my worst enemy.
Stayed 4 nights in Apr 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Nourin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Small rooms, only 4 elevators serving 36 floors and each floor has 18 rooms… took ages for the lifts to come. No slippers provided in bedrooms, no fridge, location was good, with metro station entrance not too far. 10 mins walk from times square.
Stayed 4 nights in Apr 2025

4/10 Poor

Santhosh

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Location was good Rooms are tight, shower pressure weak,
Stayed 5 nights in Apr 2025

2/10 Terrible

Charles

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Never again
Stayed 3 nights in Apr 2025

10/10 Excellent

Miranda

Stayed 2 nights in Apr 2025

2/10 Terrible

Vasu

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is not clean and no enough towels, No Soap. too much noisy.
Stayed 2 nights in Apr 2025

8/10 Good

Karen A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first room had some yellow liquid on the floor. The facility overall has seen better days but the staff was terrific, the food was good, the bed and towels were fine. Special shout out to Melanie, the African American woman she works with and Jose in the restaurant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Roger

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was great! The property was nice and had no problems inside the rooms. Staff was great and knowledgeable. I would go back and stay.

10/10 Excellent

Danny

Stayed 1 night in Apr 2025

6/10 Okay

Fabien

Disliked: Cleanliness, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

Pia, laval

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good location. You can walk to many city highlights. Room was clean
Stayed 1 night in Mar 2025

4/10 Poor

jamie

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The elevators weren’t working, waited 40 min trying to go up to my room, missed my ride and my reservations. Then the day I was leaving I waited 20 min to go down to check out and missed my ride to the train station. The tv didn’t work, there was no hot water in the shower. I will never stay here again
Stayed 2 nights in Apr 2025

6/10 Okay

David

Traveled with partner
Disliked: Cleanliness, amenities
Good location for attractions and Broadway, but a very small room though adequate for a short stay. Lifts are a real choke point for getting to and from your room - often too full to get on.
Stayed 4 nights in Apr 2025