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DoubleTree by Hilton New York Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton New York Downtown

Property amenity
Lobby
Lobby
Breakfast, lunch, dinner served; Italian cuisine
Room, 1 King Bed, Non Smoking, City View | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Pet friendly
  • Bar
  • Gym

Explore the area

Map
8 Stone St, New York, NY, 10004
  • Wall Street
    ‪5 min walk‬
  • Battery Park
    ‪7 min walk‬
  • One World Trade Center
    ‪16 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, City View

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed, Non Smoking

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, River View

Room, 1 King Bed, Non Smoking, River View | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking, River View

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, Accessible, Non Smoking (Roll-in Shower)

  • 310 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Non Smoking, City View

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout drapes

Room, Accessible, Non Smoking (Roll-in Shower)

  • 310 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, River View

  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn NYC Financial Center/Manhattan Downtown

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2452)
The price is $394
per night
$456 total
includes taxes & fees
Apr 29 - Apr 30
Hilton Garden Inn NYC Financial Center/Manhattan Downtown

About this property

DoubleTree by Hilton New York Downtown

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. Other amenities include a snack bar/deli, a 24-hour business center, and WiFi in public areas. Housekeeping is available on request.
DoubleTree by Hilton New York Downtown offers 399 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour health club.

Guests under 21 years old are not allowed in the swimming pool.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wireless Internet access is available for a surcharge. Event facilities measuring 234 square feet (22 square meters) include conference space. This business-friendly hotel also offers a 24-hour health club, multilingual staff, and coffee/tea in a common area.

DoubleTree by Hilton New York Downtown is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Antica Ristorante - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per day)
  • Available in some public areas: WiFi (USD 6.95 per day)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 58 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Antica Ristorante

Things to do

  • 24-hour health club
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 234 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 44 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 for adults and USD 10 for children
  • Fee for in-room wireless internet: USD 6.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 6.95 per day (rates may vary)
  • Nearby parking fee: USD 58.00 per day (499 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 21 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Financial District
DoubleTree Hilton New York City Financial District
DoubleTree New York City Financial District
DoubleTree Hilton New York City Financial District Hotel
DoubleTree Hilton New York City Financial District Hotel
DoubleTree Hilton New York City Financial District
Hotel DoubleTree by Hilton New York City - Financial District
DoubleTree by Hilton New York City - Financial District New York
DoubleTree by Hilton New York City Financial District
DoubleTree Hilton Hotel
DoubleTree Hilton
Doubletree By Hilton York York
DoubleTree by Hilton New York Downtown Hotel
DoubleTree by Hilton New York Downtown New York
DoubleTree by Hilton New York Downtown Hotel New York
DoubleTree by Hilton New York City Financial District

DoubleTree by Hilton New York Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1039 out of 2208 reviews
Rating 8 - Good. 557 out of 2208 reviews
Rating 6 - Okay. 317 out of 2208 reviews
Rating 4 - Poor. 144 out of 2208 reviews
Rating 2 - Terrible. 151 out of 2208 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

oisis

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Malika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Miguel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevators
My stay went pretty well. My only complaint is about the elevators. I’m sure this is a topic almost most guests. The scanning of the key card and the availability of the elevators was definitely not the greatest of experiences.
Stayed 2 nights in Jan 2025

6/10 Okay

Kryspin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was really good especially the cleaner service. The room however is a bit outdated and wasn’t the cleanest, there were also flies which they weren’t able remedy as they kept appearing. The lifts weren’t too bad although sometimes there is a wait. Not a bad hotel but closer to a 3 star hotel not 4.
Stayed 7 nights in Jan 2025

10/10 Excellent

Brian

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Ajit

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
The only good thing about this hotel is its location in downtown New York. Its proximity to major landmarks makes it very convenient for tourists. Iconic sites like the World Trade Center, Battery Park, and the ferry to the Statue of Liberty are all within walking distance. Additionally, public transportation is easily accessible, with nearby subway stations and bus stops providing quick connections to other parts of the city. For travelers looking to explore New York, the location is definitely the best part of this hotel. However, the positives stop there. The hotel itself is highly disappointing. Despite being a 44-floor building, it has only three small elevators, and they are extremely inefficient and cramped. Waiting times for the elevator are consistently frustrating, often exceeding five minutes, which is simply unacceptable for a high-rise hotel. The cramped design continues into the lobbies, which are narrow and difficult to navigate, making it feel claustrophobic. The condition of the rooms is equally underwhelming. They are small and lack the quality or comfort expected from a hotel in such a central location. Even basic services fail to meet expectations, with slow response times and subpar attention to detail. The elevator situation is the worst aspect of the hotel. For such a tall building, it is ridiculous to have such inadequate facilities. It creates constant inconvenience, especially during busy hour
Stayed 2 nights in Jan 2025

8/10 Good

sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Tania

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
beaucoup d'attente , les chambres tres petite .
Stayed 3 nights in Jan 2025

8/10 Good

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience had a weekend blast , loved that everything was walkable. Probably biggest downer was the elevator BUT it was just a tiny inconvenience in my weekend getaway. I’d definitely come back and stay at the DoubleTree by Hilton New York Downtown
Stayed 2 nights in Jan 2025

10/10 Excellent

Tadahiro, New Canaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Enrique

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy checkin. Friendly staff. Clean
Stayed 1 night in Jan 2025

8/10 Good

Joaquin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only drawback to this Hotel was the significant long wait for the elevator. 2 out 3 elevators worked and they were small NYC elevators . 41 floors.
Stayed 2 nights in Dec 2024

8/10 Good

Divina

Liked: Cleanliness, staff & service
Overall a good stay. My main complaint is the elevator! The wait for the elevator is insanely long. The entrance is on the ground floor and the lobby is on the second floor. You will have better luck taking the stairs. The building has 44 floors and 3 elevators. So, the wait can be an hour or so long. Most of the staff was friendly but, some of them are kind of rude. The Italian restaurant is great but overpriced. Calamari and pasta cost me $80 for room service.
Stayed 3 nights in Jan 2025

10/10 Excellent

Bakeel

Stayed 2 nights in Jan 2025

8/10 Good

DEBARSHI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is cramped up but ok for few nights. Staff ok
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly helpful staff and in a great area. Highly recommend
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thr stay was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Mireya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the experience at DoubleTree! This is my second time staying and would definitely come back!
Stayed 4 nights in Nov 2024

6/10 Okay

Sergio

Stayed 4 nights in Jan 2025

6/10 Okay

Yong

Liked: Cleanliness, staff & service
Water not hot enough when showering
Stayed 2 nights in Dec 2024

8/10 Good

jennifer

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Overall, many positives, however there were two major negatives: Firstly, although the hotel has at least 40 floors, only one small elevator in operation most of the time even though three existed. Secondly, the card key for the room did not work properly during the entire stay. The card key not working meant having to go up and down 30-something floors each time I got locked out. One staff member rudely blamed me as if it was my fault, even though I kept the key away from my phone as they had instructed. I understand things don’t always work, but being snapped at when I just had to walk down 30-something floors was very upsetting. Otherwise, the room was beautiful and clean and the bed was super comfortable! Free coffee, soap, shampoo, and conditioner but no microwave or fridge. The hotel is walking distance from the World Trade Center and it is very easy to get to and from the rest of the city by Subway. The parking garage is nice and priced reasonably, but it is a few blocks away. Okay though so long as one person waits with the luggage while the other gets the car, but if that isn’t possible, I think the hotel may hold luggage in the lobby. Would stay again only if I didn’t mind leaving early the morning of checkout since everyone checking out at the same time caused incredibly long delays waiting for elevators that kept skipping floors due to being too small.
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Stayed 2 nights in Dec 2024

10/10 Excellent

Rasheen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025