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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Lobby
Hypo-allergenic bedding, in-room safe, blackout drapes
Penthouse, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, in-room safe, blackout drapes
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pet friendly
  • Housekeeping
  • Laundry
$164
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
128 West 29th Street, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for King - Empire State Building View No Smk

Hypo-allergenic bedding, in-room safe, blackout drapes

King - Empire State Building View No Smk

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

2 Double Beds Empire State Building View

8.4 out of 10
Very good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard King - Non Smoking

8.6 out of 10
Excellent
(136 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Beds - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(92 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

DoubleTree by Hilton Hotel New York City - Chelsea

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, concierge services, and dry cleaning.
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and limo/town car service.

Wireless Internet access is complimentary. This New York hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.

DoubleTree by Hilton Hotel New York City - Chelsea is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
DoubleTree by Hilton Hotel New York City - Chelsea has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 27 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 856 out of 1978 reviews
Rating 8 - Good. 535 out of 1978 reviews
Rating 6 - Okay. 347 out of 1978 reviews
Rating 4 - Poor. 130 out of 1978 reviews
Rating 2 - Terrible. 110 out of 1978 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Duy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I travelled solo so this is a perfect place for me. However I had a fever so I didn't want to interact with anyone, i tried to contact the front desk for certain services but the phone was broken so I had to use the stairs for most of the trip. Overall 6/10
Stayed 5 nights in May 2025

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was amazing, front desk staff was very friendly and helpful, room was clean and property overall was excellent. Thank you!
Stayed 3 nights in May 2025

6/10 Okay

Aaron

Stayed 3 nights in May 2025

6/10 Okay

Punit

Traveled with family
Liked: Cleanliness, staff & service

Great location, good people, very expensive

The rooms are very small. for the price charged, it is not worth. People are good and helpful at Reception, Restaurant (Philly was helpful). Good breakfast choices. Better to book without breakfast and pay onsite. location is great for walking around. mattress is extra soft and creates backache. I would prefer a bit firm mattress.
Stayed 7 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

So Hyun

Business traveler
Disliked: Staff & service
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Tamara Sue

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Madhur

Traveled with group
Disliked: Cleanliness
Awesome location, but our room was quite dirty. Heater was spewing out dirt... There was also some other person's hair in our bed...
Stayed 2 nights in Jan 2025

10/10 Excellent

Vivien

Stayed 2 nights in Apr 2025

6/10 Okay

Shayna

Traveled with family
Disliked: Amenities, property conditions & facilities
I hate leaving negative reviews, but in this case it is warranted. We booked a King suite for 4 people, but upon arriving found that there was only bedding and towels for 2. No big deal, we asked them to provide the bedding for the pullout sofa and additional towels. The request was made at the desk; no towels. The hotel sent me a text message asking how the stay was going and did we need anything. I responded yes -- please send additional bath towels to our room. No response and no towels. We called the front desk and said, we have an event to go to and all 4 people in the room need to shower but we have no towels, please provide 2 more bath towels right way. No towels were sent. We finally had to leave for then event with no showers. Similarly there was a loose piece of wood between our door and the hallway and we reported it figuring they would fix it immediately as it was a trip hazard. We mentioned it several times during our stay and it was never repaired. The staff were friendly, but didn't seem to actually do anything. One staff member offered to help us arrange private transportation to an event. Wonderful -- this was a big help. Except when we arrived back to the hotel to catch the car service, it turns out the driver canceled and no one from the hotel let us know. This caused unnecessary stress and wasted time and ended up being very frustrating and poor service. Finally, the elevators in this hotel are woefully inadequate for the size of the building - long waits.
Stayed 2 nights in May 2025

10/10 Excellent

Dzhamil

Liked: Cleanliness
Best
Stayed 3 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness
Stayed 4 nights in May 2025

8/10 Good

Granette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great and the staff are very helpful. The hotel needs an additional elevator or separate elevator bank. The wait for the small elevators is too long.
Stayed 2 nights in May 2025

10/10 Excellent

Elijah Zachary Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great price. Perfect location for walking in New York.
Stayed 3 nights in May 2025

10/10 Excellent

Cengiz

Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The room was totally fine, nice New York City hotel in Chelsea, I accidentally left my work keys in my hotel room and the hotel staff was incredibly helpful and accommodating, and was able to ship my keys to me down in Florida, I really appreciated that and it shows that the staff Care about what they are doing and have consideration for their customers so I highly recommend this property
Stayed 2 nights in Apr 2025

10/10 Excellent

Borjan

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

DeAnna

Stayed 2 nights in May 2025

10/10 Excellent

curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Location, very comfortable bed and excellent shower pressure!
Stayed 2 nights in May 2025

10/10 Excellent

Yogesh, Apex

Liked: Cleanliness, staff & service, property conditions & facilities
Recommended!
Stayed 2 nights in Apr 2025

10/10 Excellent

Joumana

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything! Lots to do near by
Stayed 2 nights in May 2025

8/10 Good

Tan, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable. Convenient location. Decent accommodation.
Stayed 2 nights in May 2025