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Courtyard New York Manhattan/Times Square West

3.0 star property

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Restaurant
Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
307 W 37th St, New York, NY, 10018
  • Madison Square Garden
    ‪5 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

9.4 out of 10
Exceptional
(21 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(89 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, desk, laptop workspace, soundproofing

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Room, 1 King Bed

9.0 out of 10
Wonderful
(231 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

Doubletree by Hilton New York Times Square South

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (4187)
$498 nightly
The price is $498 total
includes taxes & fees
Doubletree by Hilton New York Times Square South

About this property

Courtyard New York Manhattan/Times Square West

3-star hotel in Manhattan
Along with a restaurant, this smoke-free hotel has a fitness center and a snack bar/deli. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available once per stay.
Courtyard New York Manhattan/Times Square West offers 224 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance.

Courtyard New York Manhattan/Times Square West is a smoke-free property.

Courtyard New York Manhattan/Times Square West has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 75 per day)

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 27 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 75 per day (299 ft away)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Manhattan Times Square
Courtyard Manhattan Times Square Hotel
Courtyard Manhattan Times Square Hotel New York West
Courtyard New York Manhattan Times Square West
Courtyard New York Manhattan/Times Square West Hotel
Courtyard Manhattan/Times Square West Hotel
Courtyard Manhattan/Times Square West
Courtyard ManhattanTimes Squa
Courtyard New York Manhattan/Times Square West Hotel
Courtyard New York Manhattan/Times Square West New York
Courtyard New York Manhattan/Times Square West Hotel New York

Courtyard New York Manhattan/Times Square West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1071 out of 1585 reviews
Rating 8 - Good. 382 out of 1585 reviews
Rating 6 - Okay. 88 out of 1585 reviews
Rating 4 - Poor. 18 out of 1585 reviews
Rating 2 - Terrible. 26 out of 1585 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable great service.

Room was clean and comfortable and very quiet considering its central location. Easy access to most tourist sites. We had an issue with a curtain rail falling down which was very quickly resolved with zero fuss - excellent customer service.
Stayed 4 nights in Apr 2025

10/10 Excellent

John j

Liked: Cleanliness, amenities
Great stay. Super clean. Great front desk. Highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Tihira

Stayed 1 night in Apr 2025

10/10 Excellent

orest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Craig, Newport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at this property… EXCELLENT customer service with friendly, helpful front desk personnel. In particular Katherine Garcia went out of her way to assist us upon arrival and arrange for early check in and Crystal arranged transportation for us upon checkout to get to the airport! We will definitely be back! Keep the good work!
Stayed 2 nights in Mar 2025

10/10 Excellent

cynthia

Stayed 3 nights in Mar 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Amber

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Uncomfortable bed and ridiculously small room

This room was so small we couldn’t open a suitcase on the floor in any part of the room, and there were two of us with two suitcases and nowhere to put them! Also no refrigerator or microwave for a week was ridiculous. The bed was extremely rickety and uncomfortable. It felt like it was going to fall apart when we climbed in and the mattress was thin with bad pillows. We stayed at a lot of hotels on our trip and this was by far the worst! Some of those rooms were under $100 and this was over $250! Worst hotel bed ever! The staff were very nice but we will never be back. We need to sleep and function in the room. You couldn’t even walk around the bed much less open a suitcase! There are only 2 small people sharing the bed too!
Stayed 4 nights in Mar 2025

10/10 Excellent

Phuong

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tamia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, clean, and good service.
Stayed 1 night in Mar 2025

10/10 Excellent

John, West Milford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well managed. They accommodated our luggage before we arrived and on the day we left. Friendly staff and very close to all of the conveniences that NYC has to offer.
Stayed 1 night in Mar 2025

10/10 Excellent

Mariah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean !!!!! Absolutely recommend !
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a show at Madison Square Garden. It was an easy, convenient walk to the stadium, less than 10 minutes. We chose to go out for breakfast, and we had several breakfast spots within a 5 minutes on foot. The rooms were well appointed, and quiet, despite the city traffic. The shower was wonderful, and the beds were very comfortable. I would stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Shane

Stayed 2 nights in Mar 2025

10/10 Excellent

Alayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that was close to Penn Station and many areas of interest such as Times Square. We arrived in the city late morning and we were pleasantly surprised that our room was ready. The staff was very friendly and accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

JOHN, LONGMEADOW

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walks to Broadway and tons of restaurants. The fastest 3 elevators in NYC! We never waited more than 20 seconds for an elevator (versus the usual 5-10 minute wait in other hotels).
Stayed 1 night in Mar 2025

6/10 Okay

Elena

Stayed 1 night in Mar 2025

8/10 Good

Qingwei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, easy access
Stayed 2 nights in Mar 2025

10/10 Excellent

Jordan

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
An excellent stay for NYC. Larger rooms than most offer, clean and comfortable beds, clean bathroom, four super fast elevators, multiple parking garages close by, friendly staff, quick check in and check out, all while centrally located in the heart of Manhattan. Could ask for much more for the price, will definitely stay again and recommend them to others.
Stayed 2 nights in Mar 2025

8/10 Good

Latina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, close to many sites, and the staff was helpful and kind. Would definitely recommend if you want to be in walking distance of MSG and other city activities.
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Danielle

Stayed 7 nights in Mar 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025