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Truss Hotel Times Square

4.0 star property

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Photo gallery for Truss Hotel Times Square

Exterior
Premium bedding, in-room safe, laptop workspace, soundproofing
Reception
Hair dryer, towels
Fitness facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
515 Ninth Avenue, New York, NY, 10018
  • Times Square
    ‪9 min walk‬
  • Broadway
    ‪10 min walk‬
  • Empire State Building
    ‪17 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Suite

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Suite, 1 King Bed

  • 348 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Truss Hotel Times Square

4-star hotel in Manhattan
This smoke-free hotel features a 24-hour fitness center, a business center, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and express check-out are onsite. Change of towels is available on request.
Truss Hotel Times Square offers 86 accommodations with safes and hair dryers. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Wireless Internet access is complimentary. This 4-star property offers access to a business center. This New York hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance.

Truss Hotel Times Square is a smoke-free property.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-width doorways

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1219 out of 2511 reviews
Rating 8 - Good. 697 out of 2511 reviews
Rating 6 - Okay. 342 out of 2511 reviews
Rating 4 - Poor. 137 out of 2511 reviews
Rating 2 - Terrible. 116 out of 2511 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place to stay
Stayed 3 nights in Jan 2025

8/10 Good

Aidan

Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Isaiah

Stayed 1 night in Jan 2025

10/10 Excellent

Arlen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

4/10 Poor

Latanga

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in and the rep was beyond rude. Kept calling me MR. When I’m clearly a woman. Asked for a city view and willing to pay the difference. The rep put me in a room that viewed the inside of a restaurant no natural lighting or anything
Stayed 1 night in Jan 2025

8/10 Good

Mike

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good we spent most of our time walking around new york
Stayed 3 nights in Jan 2025

10/10 Excellent

kristalesa

Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truss

Great stay. Was able to get an early check in time and a late check out time. Friendly staff. Great location. Would like to stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
One of the more affordable places I've stayed in NYC recently, and I was pleasantly surprised by the room! It was clean and surprisingly spacious. The walls are a bit thin so there can be a bit of noise bleeding, but overall this wasn't an issue. The front desk staff were all very friendly and helped me arrange transportation to the airport. Walkable to Port Authority Bus Terminal/42 St. station. I would definitely stay here again, and hope to do so!
Stayed 3 nights in Jan 2025

4/10 Poor

BARBARA

Business traveler, Traveled with partner
Disliked: Amenities
I'm really not sure how this hotel has such high ratings. We had to switch rooms twice. The first one was dirty, and the second was right next to a rooftop restaurant with loud music and people until 2 AM. The third room was fine, but the hotel overall feels outdated. They don't provide luggage storage as a standard service; instead, the staff offers it as a side option for an extra cash fee. I’d rate this place 3 out of 5 stars at most.
Stayed 3 nights in Jan 2025

10/10 Excellent

Bruce Walter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little disappointed on the website. It showed a pool a workout center and all kinds of artwork. All of this is being renovated so none of that existed. It was too cold to swim anyway so it worked out, but it would’ve been nice to know
Stayed 3 nights in Oct 2024

8/10 Good

Robin, Brick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very plain - OK but umimprssive.
Stayed 1 night in Jan 2025

10/10 Excellent

Nitra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The lady at the front desk was really nice and changed our room to the top floor. Great spot. The e train was a 9 minute walk and time square about 15. Great spots to eat and the rooftop view was gorgeous!
Stayed 3 nights in Dec 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little spot a few blocks from Moynihan Train Hall!
Stayed 1 night in Nov 2024

6/10 Okay

FRANKLIN

Liked: Staff & service
Stayed 4 nights in Dec 2024

6/10 Okay

Rebecca, Brookhaven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is cheap and to the point. The bathrooms were pretty disgusting but location next to Penn Station is ideal. Otherwise, not exactly an area that I’d recommend to stay in Manhattan.
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Stayed 4 nights in Oct 2024

10/10 Excellent

Yerulan

Liked: Property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

JONGMO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Tony

Disliked: Cleanliness
Definitely not a 4 star hotel or an 8.8 as shown on the app
Stayed 4 nights in Jan 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Ok hotel

Great location and price was good for Christmas in NYC. Rooms were very small and beds were ok comfort wise but mattresses were covered in a hard plastic that made noise every time you moved. And our window had a terrible draft. The kids room we booked next door to ours had no hot water and the staff couldn’t tell us how to fix it.
Stayed 3 nights in Dec 2024

4/10 Poor

dehui

Traveled with family
Disliked: Property conditions & facilities
Small room
Stayed 2 nights in Dec 2024

6/10 Okay

Keila

Traveled with family
Liked: Cleanliness, staff & service, amenities
We spent two nights here. Great area. The staff was amazing. The property needs attention.
Stayed 2 nights in Dec 2024