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Canal Loft Hotel

2.5 star property

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Photo gallery for Canal Loft Hotel

Relax in a serene space with a large bed, bedside table, and mounted TV.
Welcome to Canal Loft, where a 24-hour reception desk offers assistance and a warm atmosphere.
Meetings take place around a long table in this well-appointed room, featuring a cityscape artwork and a flat-screen TV.
Relax in a comfortable seating area with a round table and four armchairs, surrounded by a cityscape photograph.
Welcome to Canal Loft, where guests can check in and enjoy a warm, inviting atmosphere.

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

Map
94 Canal Street, New York, NY, 10002
  • New York University
    ‪17 min walk‬
  • Brooklyn Bridge
    ‪19 min walk‬
  • One World Trade Center
    ‪3 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room 1 King Bed City View

Standard Room 1 King Bed City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room 1 King Bed City View

7.4 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room 1 Queen Bed City View

Standard Room 1 Queen Bed City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room 1 Queen Bed City View

7.6 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room 2 Twin Beds City View

Standard Room 2 Twin Beds City View | Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room 2 Twin Beds City View

7.2 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 2 Twin Beds

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  • Air conditioning
  • Housekeeping
  • 24/7 front desk
3.9 out of 5, Good, (1003)
$189 nightly
The price was $199
The price is $189 total
includes taxes & fees
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About this property

Canal Loft Hotel

Hotel in Manhattan
Conference space, concierge services, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.
Canal Loft Hotel offers 51 air-conditioned accommodations with safes and hair dryers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Canal Loft Hotel features tour/ticket assistance, concierge services, and a front-desk safe. Public areas are equipped with complimentary wireless Internet access.

Canal Loft Hotel is a smoke-free property.

Languages

Chinese (Mandarin), Croatian, English, French, German, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.0 per accommodation, per stay
  • An effective city/local tax rate of 14.75 percent will be charged
  • Service fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Canal Loft Hotel New York
Canal Loft New York
Canal Loft
Canal Loft Hotel Hotel
Canal Loft Hotel New York
Canal Loft Hotel Hotel New York

Canal Loft Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 255 out of 1007 reviews
Rating 8 - Good. 325 out of 1007 reviews
Rating 6 - Okay. 172 out of 1007 reviews
Rating 4 - Poor. 105 out of 1007 reviews
Rating 2 - Terrible. 150 out of 1007 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey

Traveled with partner
I was pretty nervous going into this hotel because there were some pretty awful reviews. My experience was definitely not nearly as bad as some other guests. Pros: you can't beat the price, and its very close to the b d trains. The room had a fridge and microwave. The bed was also comfortable. The room was also clean when we arrived. Cons: room is very dark. One of the lamps was missing a bulb. I told the front desk and it never got replaced. There was only one night stand and the toilet seat was cracked. I stayed four nights and the cleaning crew only did a changeover once. The area is also very loud in the morning. At the end of the day, the room is just to crash in, so it served its purpose. Personally, i would stay there again if i was solo traveling, probably not if i was with my girlfriend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Johnny

Stayed 7 nights in Apr 2025

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service
This is a very basic property. There is wear and tear. But i was pleasantly surprised with how quiet it got at night since it is in Chinatown.
Stayed 1 night in Apr 2025

6/10 Okay

brian

Traveled with partner
Na
Stayed 1 night in Apr 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though I paid all my taxes and fees through Expedia, the hotel charged me an extra $75usd in taxes upon arrival. Very disappointing.
Stayed 2 nights in Apr 2025

4/10 Poor

Saikat

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where I got to stay with the love of my life, so for us the Canal will always be a very special place
Stayed 4 nights in Apr 2025

2/10 Terrible

Yessenia

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Upon arrival going into the room there was no toilet seat, had to wait until the next day to have it installed after multiple attempts of having it serviced and had to use bathroom on 3rd floor that was used for storage, the water was running all night, no lighting, no lamps, no towels in the bathroom, no availability to changing rooms, no accommodations given, room keys didn’t always work, no remote for TV, whole building smelled like cigarette smoke, renovations being done on room next-door at all hours, unable to sleep. Front desk had a language barrier, explain situation multiple times and no response from the front desk. And always a new face at reception.
Stayed 3 nights in Apr 2025

10/10 Excellent

Robert

Stayed 2 nights in Apr 2025

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was falsely advertised. It was so dirty and disgusting I booked another room at a different hotel and left. The room looked nothing like the photos, the bed was dirty, the carpet was stained and there was a bad odor.
Stayed 1 night in Apr 2025

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A nice clean room with a large bathroom and nice shower. Recently updated. Quiet and a good value for NYC. Good public transportation access. Several issues - Bathroom had no soap in bathtub even after I asked the desk to please put some soap in the tub. Bathroom had a sizeable number of small black bugs. Modular closet was detached from wall and almost came crashing down on me when I opened the door.
Stayed 2 nights in Apr 2025

2/10 Terrible

David

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice staff — awful property & rooms
Stayed 1 night in Apr 2025

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, poorly kept, Poor customer service! Room had no microwave and fridge too, poor lighting, dirty sheets, no phone in room. Just very bad
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Cannot get my receipt for expense report

I was unable after two calls to get a receipt for the incidental on site charges on my credit card. Both times the front desk person said they would email and both times they failed.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Stayed 2 nights in Mar 2025

8/10 Good

Valerie

Traveled with family

Shabby but clean and friendly stsff

Stayed 2 nights in Apr 2025

4/10 Poor

Joseph

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There were 6 light bulbs in the room, 2 of them worked. The room was dark and the toilet was running the whole time. The one chair in the room was stained and there were holes in the sheetrock. There were only two extremely flat pillows and the linens were lackluster
Stayed 1 night in Apr 2025

2/10 Terrible

Melanie

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No key card given as lock was ‘broken’. Was expected to leave the room and be let in by staff as needed. This was unacceptable. Hotel interior not as advertised on websites. Shabby. Dirty. Window open and unable to close it so noisy and cold. Dirty towels left in the wardrobe. Felt creepy and unsafe.
Stayed 4 nights in Mar 2025

8/10 Good

Siyu

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort

Great location

Excellent location. This is a no-frills hotel, but we had a clean room, hot shower, and a comfortable king sized bed. This was inexpensive relative to most other hotels in the city and was perfect for us as a home base. The folks at the front desk were friendly and helpful when we had. We would stay again.
Stayed 2 nights in Mar 2025

2/10 Terrible

Evelyn

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Just really dirty
Stayed 2 nights in Mar 2025

10/10 Excellent

Camila

Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Property conditions & facilities, room comfort
The amenities and comfort level of the room were lacking. The king bed i booked turned out to be two twins pushed together with a sheet covering them. The room was very dimly lit, and when we asked for an additional lamp, the one provided had no lampshade and was just an exposed bulb. There appeared to be no local television, just screen mirroring from your device, but the connection was not stable enough to stream. Very little storage/closet space, with no surface like a table or desk, limiting the options for eating, writing, or remote work. The lobby was very cluttered, cramped and dark like the rest of the venue. There weren't a lot of restaurants or things to do nearby despite its location on Canal St. Staff was very nice about everything, but I in fact ended up booking a different hotel after one night. No refunds so I just ended up eating the cost of switching hotels, which kind of sucked. I would say this is an extremely budget option, more so than I initially realized, and the accommodations feel very piecemeal and inhospitable, but the desk staff are friendly and considerate.
Stayed 4 nights in Mar 2025

2/10 Terrible

Joel

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No good
Stayed 1 night in Mar 2025