Arlo Midtown

4.0 star property

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Photo gallery for Arlo Midtown

Rooftop terrace
Lobby
Terrace/patio
Meeting facility
Serves lunch and dinner

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
351 West 38th Street, New York, NY, 10018
  • Jacob K. Javits Convention Center
    ‪8 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

Room

  • Sleeps 2
  • 1 King Bed

City Room, 1 King Bed, Terrace

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Urban)

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Terrace

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (City)

  • 170 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 170 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite (Arlo)

  • 490 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Terrace

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Accessible)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Arlo Midtown

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Arlo Midtown offers 489 accommodations with laptop-compatible safes and complimentary bottled water. 55-inch LED televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Onsite parking is available (surcharge).

Arlo Midtown is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Atrium Bar - This lobby lounge serves lunch and dinner.
Coffee Bar - Onsite coffee shop. Open daily.
Breakfast Room - Onsite restaurant. Open daily.
ART Midtown - Onsite rooftop bar. Reservations are required. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 50 per day)
  • Secured, covered valet parking on site (USD 80 per day)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ART Midtown
  • Atrium Bar
  • Breakfast Room
  • Coffee Bar

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self parking fee: USD 50 per day
  • Covered valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3749 out of 5376 reviews
Rating 8 - Good. 1096 out of 5376 reviews
Rating 6 - Okay. 317 out of 5376 reviews
Rating 4 - Poor. 110 out of 5376 reviews
Rating 2 - Terrible. 104 out of 5376 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Dr Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Far over on the west side yet close to the highline
Stayed 3 nights in Nov 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

2/10 Terrible

Yama

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth the money
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool boutique vibe, friendly, responsive staff, quiet, clean rooms well appointed. Excellent location to enjoy the area. Really enjoyed the bar and restaurant.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Cindy

Stayed 4 nights in Oct 2024

8/10 Good

Johanna

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Jaspreet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel.
Stayed 3 nights in Oct 2024

8/10 Good

Abdelilah

Stayed 3 nights in Oct 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, and great amenities!
Stayed 4 nights in Oct 2024

8/10 Good

Seth, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Solid hotel with amenities, fun vibe and friendly staff. It is well- located in a decent neighborhood. Rooms are nice and clean but very small.
Stayed 4 nights in Oct 2024

10/10 Excellent

Fredrik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Oct 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice room with a good view
Stayed 3 nights in Oct 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tiny room in midtown
Tiny room, but clean and had everything! Would totally recommend. Great mid town location. Not for a couples retreat but a good business working hotel room.
Stayed 2 nights in Oct 2024

6/10 Okay

Roxane

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Upon arrival, check-in failed to offer me an upgrade despite platinum status. The room was one of tiniest in all my journeys. No closet, not even a luggage rack. As I was staying for 6 days, trying to figure out how to unpack was quite the puzzle. Then, out of the blue, they called and said they had a different room for me. Nice, but I had just spent over an hour trying to figure out where to put everything. I was not going to repack and unpack again…that was not how I wanted to spend my vacation. And, had I changed rooms I wouldn’t have made a new friend, the maintenance engineer. In my room, the TV remote did not work, the phone did not work, and even the air conditioner did not work. Around day 3 or 4 I made the mistake of going to the lobby and asking for clean towels. Someone at that front desk was obviously having a bad day, and an elderly woman traveling alone must have appeared as an easy mark on which to vent her frustration. So, after a day out, I returned to my room to find the dirty towels still on the bathroom floor and no clean ones anywhere to be found. Now, it wasn’t all bad. The room showed signs of heavy wear, but it was clean. The majority of the staff was wonderful…just one bad egg. The bell boys were very helpful and sweet. But, the thing that kind of saved it for me was the restaurant and bar staff. The rooftop and lobby bar staff were fun and attentive. But, I have to say, my waiter at brunch provided me one of favorite dining experiences ever.
Stayed 6 nights in Oct 2024

10/10 Excellent

Paul Ivan

Stayed 1 night in Oct 2024