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DoubleTree by Hilton Long Island City, NY

4.0 star property

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Photo gallery for DoubleTree by Hilton Long Island City, NY

Property amenity
Exterior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 1 Queen Bed, Non Smoking (Larger Room) | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
38-15 9th St, Long Island City, NY, 11101
  • Central Park
    ‪4 min drive‬
  • Grand Central Terminal
    ‪5 min drive‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪9 min drive‬

Room options

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Studio, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed

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Standard Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

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About this property

DoubleTree by Hilton Long Island City, NY

4-star hotel in Queens
Along with a fitness center, this smoke-free hotel has a coffee shop/cafe and valet parking. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and a porter/bellhop. Housekeeping is available on request.
DoubleTree by Hilton Long Island City, NY offers 247 air-conditioned accommodations with safes and coffee/tea makers. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Long Island City hotel also offers a fitness center, a vending machine, and concierge services. Parking is available onsite for a surcharge. A total renovation of this property was completed in August 2024.

DoubleTree by Hilton Long Island City, NY is a smoke-free property.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night)

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 16 floors
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Aiden Long Island City
Aiden BY Best Western Long Island City
DoubleTree by Hilton Long Island City, NY Hotel
Aiden by Best Western Long Island City New York
DoubleTree by Hilton Long Island City, NY Long Island City
DoubleTree by Hilton Long Island City, NY Hotel Long Island City

DoubleTree by Hilton Long Island City, NY Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 235 out of 522 reviews
Rating 8 - Good. 135 out of 522 reviews
Rating 6 - Okay. 75 out of 522 reviews
Rating 4 - Poor. 36 out of 522 reviews
Rating 2 - Terrible. 41 out of 522 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Romy

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

No heat.

The heat didn’t work in my room. I was FREEZING.
Stayed 2 nights in Feb 2025

6/10 Okay

Heather

Liked: Staff & service
.
Stayed 4 nights in Mar 2025

2/10 Terrible

Oyatbek

Stayed 3 nights in Mar 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Daniel Eugenio Garcia

Disliked: Cleanliness, staff & service
It’s ok for the price, if you are planning to just sleep and get out to the city it fulfills its function but it’s not closed to been a good hotel
Stayed 6 nights in Mar 2025

10/10 Excellent

Jesus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Sergiy

Stayed 1 night in Feb 2025

10/10 Excellent

Celeste

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the bed sheets they were crisp and clean best sleep ever. The staff was nice and friendly and made my experience great. I’m definitely staying here again.
Stayed 1 night in Mar 2025

10/10 Excellent

KAREN

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Krystin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Oswaldo

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Shiyah

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Mar 2025

6/10 Okay

Nickesha

Stayed 5 nights in Feb 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean! They offer nice accommodations and everything about the hotel is perfect! Very close to the subway as well! Only thing would be the area around. Sometimes I was quite scared walking to the subway and hotel at night. Other wise I would stay here again!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Han

Stayed 1 night in Feb 2025

10/10 Excellent

Victor

Stayed 2 nights in Feb 2025

6/10 Okay

Jamar

Traveled with partner
Disliked: Staff & service
The rooms are extremely small. And we needed to request basic things like a REMOTE for our tv and an ice bucket. The girl who’s at the front in the morning is not helpful at all. As far as location there is NOTHING around this hotel. No stores, restaurants or anything. For the price point it did its job..
Stayed 2 nights in Feb 2025

8/10 Good

Tanisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the outside doesn't look like much but inside is quite nice. Room was really clean with the exception of the window area and the cup covers at the coffee market had hairs all between them. You can tell the cleaning process is not focused on bigger areas in the room. Stay was kind check in was smooth. Only issue concerning staff I had which truly is tiny was waiting for an ice bucket to be brought to me to around 30mins with 2 trips to the front desk. Why didn't I just call? Well because the phone in the room did not work lol. Overall a decent stay I would book again.
Stayed 1 night in Feb 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall stay was good given the price.
Stayed 1 night in Mar 2025

4/10 Poor

Velma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My room was across from the elevator so I was able to hear all the noise coming and going. The people in the room next to me was having sex and the girl was making all kinds of noise not thinking about the other people staying in the room next to them. The drunken people were screaming loud and laughing all night in the hall. Every time we used the elevator it smelled of marijuana. Will not be staying there every again.
Stayed 2 nights in Feb 2025

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Muhammad Musyawir

Stayed 1 night in Mar 2025