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Ace Hotel Brooklyn

4.0 star property

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Photo gallery for Ace Hotel Brooklyn

Front of property
Reception
Double Room | 1 bedroom, minibar, in-room safe, individually decorated
Reception
Room (Medium Skyline) | 1 bedroom, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
252 Schermerhorn St, Brooklyn, NY, 11217
  • Barclays Center Brooklyn
    ‪11 min walk‬
  • Brooklyn Cruise Terminal
    ‪5 min drive‬
  • Wall Street
    ‪5 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Room (Small)

1 bedroom, minibar, in-room safe, individually decorated

Room (Small)

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, individually decorated

Double Room

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Suite, 1 King Bed

  • 545 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium)

1 bedroom, minibar, in-room safe, individually decorated

Room (Medium)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (Medium)

1 bedroom, minibar, in-room safe, individually decorated

Room, Accessible (Medium)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Medium Skyline)

Room (Medium Skyline) | 1 bedroom, minibar, in-room safe, individually decorated

Room (Medium Skyline)

  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, individually decorated

Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Ace Hotel Brooklyn

4-star Brooklyn hotel close to Barclays Center Brooklyn
A fitness center, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and wedding services. Change of towels is available on request.
Ace Hotel Brooklyn offers 287 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a fitness center, concierge services, and room service (during limited hours).

Ace Hotel Brooklyn is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Ace Hotel Brooklyn is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Evening entertainment
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (60 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Ace Hotel Brooklyn Hotel
Ace Hotel Brooklyn Brooklyn
Ace Hotel Brooklyn Hotel Brooklyn

Ace Hotel Brooklyn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 929 out of 1197 reviews
Rating 8 - Good. 181 out of 1197 reviews
Rating 6 - Okay. 51 out of 1197 reviews
Rating 4 - Poor. 18 out of 1197 reviews
Rating 2 - Terrible. 18 out of 1197 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kenyada

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the 13th Floor view, lounge bar had great music and the location was excellent.
Stayed 6 nights in Feb 2025

6/10 Okay

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Farzad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Bar was amazing, service was fantastic, food was great, and a great location. I would stay again!
Stayed 4 nights in Jan 2025

6/10 Okay

Katie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The rooms are great, spacious, clean and well equipped. The reception was not particularly welcoming. The restaurant was closed, which we weren’t aware would be the case. The lounge area was too busy and difficult to find a seat
Stayed 7 nights in Feb 2025

8/10 Good

Mary-Caitlin

Stayed 4 nights in Jan 2025

8/10 Good

kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty decent hotel. Bar lounge area was a dope vibe. Would definitely stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Maurien

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, vibrant, safe, attentive staff. 5 stars!!
Stayed 3 nights in Feb 2025

8/10 Good

Ashley, Norwalk

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and all staff were very friendly, aside from one particular staff member at the front desk. The hotel is situated above a subway line and even on the 9th floor you can feel the subway vibrations while laying in bed. If you are a light sleeper, I would recommend staying on the highest floor possible.
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Stayed 3 nights in Feb 2025

10/10 Excellent

Juan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place. Service and staff are very nice and friendly
Stayed 3 nights in Feb 2025

8/10 Good

Kershundrayn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stat in the king suite. Absolutely amazing staff and friendly. Extremely quiet and the view was phenomenal. The only thing that was not the best was the parking options. There was a location directly across the street but there were multiple issues but they are no connection with the hotel. I wish the hotel had parking of their own. In retrospect, of the parking incident. Lodging amenities were absolutely amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Beth

Stayed 1 night in Feb 2025

10/10 Excellent

Ricquel

Liked: Amenities
Great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place.
Stayed 2 nights in Feb 2025

10/10 Excellent

racquel

Stayed 3 nights in Feb 2025

10/10 Excellent

Magdalena

Stayed 1 night in Feb 2025

10/10 Excellent

Stephen, Pine Plains

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Enjoyed our stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gretchen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Vladimir, San Francisco

Liked: Cleanliness
Stayed 6 nights in Feb 2025

10/10 Excellent

robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Hatice Irem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025