This smoke-free hotel features a fitness center, dry cleaning, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a banquet hall.
Distinction New Plymouth Hotel offers 60 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Televisions come with digital channels. Bathrooms include showers and complimentary toiletries.
This New Plymouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Distinction New Plymouth Hotel features a fitness center, laundry facilities, and dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a front-desk safe and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.
Distinction New Plymouth Hotel is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite parking
Things to do
Gym
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
2 meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
3 floors
Banquet hall
Built in 1999
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shower
Towels provided
Entertainment
TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning
Desk
Desk chair
Heating
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 2 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (8:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
COPTHORNE GRAND CENTRAL
COPTHORNE GRAND CENTRAL New Plymouth
COPTHORNE HOTEL GRAND CENTRAL
COPTHORNE HOTEL GRAND CENTRAL New Plymouth
Grand Central Hotel
Distinction New Plymouth
Distinction New Plymouth Hotel Hotel
Copthorne Hotel Grand Central New Plymouth
Distinction New Plymouth Hotel New Plymouth
Distinction New Plymouth Hotel Conference Centre
Distinction New Plymouth Hotel Hotel New Plymouth
Distinction New Plymouth Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 389 out of 907 reviews
10 - Excellent
389
Rating 8 - Good. 383 out of 907 reviews
8 - Good
383
Rating 6 - Okay. 99 out of 907 reviews
6 - Okay
99
Rating 4 - Poor. 27 out of 907 reviews
4 - Poor
27
Rating 2 - Terrible. 9 out of 907 reviews
2 - Terrible
9
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Wayne
Business traveler
May 2, 2025
Liked: Cleanliness, staff & service
Had issues with my card not scanning me into my room.
The location is very convenient for the centre as well as sites just outside like Pukekura Park and Brooklands Park where WOMAD takes place. There was daily housekeeping and the staff were very friendly and helpful, especially when i needed to book an extra night.. The room and shared hotel facilities were clean. It doesn't currently have on site cafe/restaurant, but there are a number of really good places within a short walk. It's close to the local bus services and the coastal walk which is a beautiful walk in places. It has a guest laundry which i found useful. The hotel itself despite being close to town, felt quite peaceful and relaxed. I would happily stay again.
Shaun
Stayed 5 nights in Mar 2025
8/10 Good
Liza
Traveled with partner
Mar 13, 2025
We are so comfortable staying at your hotel and the staff is great and welcoming. Very close to restaurants etc. Thanks Liza C
I booked same day, paid almost $400. Showed up and everything was closed, staff member told me they were booked out yet online it stated there were 4 rooms available, I was told to deal with it on my own, even though I’d just paid towards to hotel. The staff member was probably new because he was absolutely useless lol. They clearly have an issue when it comes to things online, In the future I’d call before booking anything, especially with this hotel
The 2 bedroom suite although it has a good lounge area, the bedrooms have no windows which felt quite unusual. The aircon was very noisey and cold. Would not stay here agin.
Great location in the CBD easy walk to waterfront, shops, cafes and restaurants...also easy stroll to the park for the Festival of Lights.
Bathrooms are a littled dated and showing their age but we're still clean and useable. Beds were comfortable and rooms were a good size.
Would definitely stay again.
We had a lovely three night stay at Distinction. The restaurant was under renovation but no problem as there are so many great food options only a short walk away. Perfect location to walk anywhere in New Plymouth town centre including Pukekura Park and the coastal walkway. Great spacious room (king suite) with a lovely view, comfy bed and good shower. Clean and quiet too. Staff were helpful and there was plenty of parking which was easy even with a big Ute. Will definitely stay again - was also great value for money