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Hotel de la Poste – French Quarter, A Renaissance Hotel

4.0 star property

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Photo gallery for Hotel de la Poste – French Quarter, A Renaissance Hotel

Banquet hall
Outdoor pool
View from property
Reception
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
316 Chartres St, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Bourbon Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio Suite, 1 Bedroom, Patio

Studio Suite, 1 Bedroom, Patio | 1 bedroom, premium bedding, pillowtop beds, minibar

Studio Suite, 1 Bedroom, Patio

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Accessible

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Accessible

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Balcony

Studio Suite, 1 Bedroom, Balcony | 1 bedroom, premium bedding, pillowtop beds, minibar

Studio Suite, 1 Bedroom, Balcony

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

1 bedroom, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Balcony

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, minibar

Premier Room, 1 King Bed

  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Room, 1 King Bed

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Courtyard View

Studio Suite, 1 Bedroom, Courtyard View | 1 bedroom, premium bedding, pillowtop beds, minibar

Studio Suite, 1 Bedroom, Courtyard View

  • 440 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premier Room, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, minibar

Premier Room, 2 Queen Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room | 40-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 Bedroom, Balcony

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony | 1 bedroom, premium bedding, pillowtop beds, minibar

Room, 2 Queen Beds, Balcony

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Accessible

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, pillowtop beds, minibar

Room, 1 King Bed, Accessible

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel de la Poste – French Quarter, A Renaissance Hotel

4-star hotel in French Quarter
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, conference space, and concierge services. Housekeeping is available on request.
Hotel de la Poste – French Quarter, A Renaissance Hotel offers 97 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hotel de la Poste – French Quarter, A Renaissance Hotel features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4616 square feet (429 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden.

Hotel de la Poste – French Quarter, A Renaissance Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
3rd Block Depot - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (USD 49 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 3rd Block Depot

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 4,616 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Offsite parking fee: USD 49 per day (0.2 mi away)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Orleans W French Quarter
W Hotel New Orleans French Quarter
W New Orleans French Quarter
Hotel W New Orleans French Quarter
w New Orleans - French Quarter Hotel New Orleans
w Hotel New Orleans
W New Orleans French Quarter
Hotel de la Poste – French Quarter, A Renaissance Hotel Hotel

Hotel de la Poste – French Quarter, A Renaissance Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 401 out of 852 reviews
Rating 8 - Good. 218 out of 852 reviews
Rating 6 - Okay. 123 out of 852 reviews
Rating 4 - Poor. 66 out of 852 reviews
Rating 2 - Terrible. 44 out of 852 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very safe option located in the heart of the french quarter just a 4 minute walk to Bourbon st. Located on a quiet side street near quaint boutiques and laid back bars, hotel de la poste was a perfect option, we will be utilizing again.
Stayed 3 nights in Mar 2025

2/10 Terrible

Jessica

Disliked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
This was the best place I’ve ever stayed in NOLA. So centrally located and the staff is friendly and accommodating. Will definitely be staying here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy the location, friendly atmosphere
Stayed 5 nights in Feb 2025

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only disappointment is the rooms no longer have safes
Stayed 2 nights in Mar 2025

8/10 Good

Denise

Nice patio and good situation
Stayed 4 nights in Mar 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely oasis in the heart of the action! Stellar service. Rooms are luxuriously appointed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel option in the middle of the French Quarter.
Stayed 3 nights in Feb 2025

8/10 Good

Johnathan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is very beautiful! We only had two issues which were room service that never actually showed up (it was just fries) and valet scratched up our rim a bit and then also when checking out the valet gate closed on the car and scratched the driver side quite a bit. They were very professional about the incident.
Stayed 2 nights in Feb 2025

8/10 Good

Jasmyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed the location of this hotel because it beautiful and in the French quarter and easily walkable to so much without being on the craziness of bourbon street.
Stayed 3 nights in Feb 2025

10/10 Excellent

MaryPatricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Susan

Liked: Cleanliness, property conditions & facilities
Valet was wonderful!!! Maid service was non existent. I directly told maid my room # (as I was standing directly outside my door) and asked her to clean my room ( literally 3 minutes after she knocked on my door to clean it & I wasn’t ready because I was using the bathroom). I know she understood me as she spoke English. She then told me yes, she would. I left, came back several hours later and again later, nothing was clean, trash can not emptied. Never saw them again. Daytime Concierge must hate ygeir jobs. Not very friendly. Night time Concierge was really great. But MOST IMPORTANTLY, pictures misleading in website for rooms. Combined better room pictures which is why I picked that room. Shocked and very upset at tge room we received for the amount of money. Pretty hotel and great location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Great location-customer service was amazing. Signage was the only negative as hotel itself is difficult to see from the street. Would definitely stay there again.
Stayed 2 nights in Feb 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Bruce Austin, Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Andrea

Stayed 3 nights in Feb 2025

8/10 Good

Iymoni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you want to be in the center of everything. Everyone at the front desk was extremely friendly and helpful! Room was a bit crowded but it was nice.
Stayed 3 nights in Jan 2025

4/10 Poor

Adnan

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Front desk very rude, not willing to help. At 9:30 pm called to order dinner from the restaurant that they said kitchen was closed. When I booked showed that restaurant opens till 10 pm. Really disappointed at this place.
Stayed 2 nights in Jan 2025

4/10 Poor

JOHN, Stamford

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

JOHN, Stamford

Traveled with family
Disliked: Amenities
Hotel was transitioning from The W to Hotel De La Poste. We were informed when we arrived about the transition and the skeleton crew they were working with during that time. The transition to another brand was not the issue, it was that the hotel did not communicate this until the day before arrival and they said nothing of a reduced staff which may impact our stay. We had three rooms booked for 3 nights each. One of the rooms was not cleaned or visited by house keeping even though we asked multiple times during the day. When we returned back that evening to still find the room as we left it at 9:30am we called the front desk and was informed the house keeping crew had left. Upon checkout there were over $1,000 of charges across all three rooms that were never made. The GM was very accommodating and removed all charges, however, why were they there in the first place. Overall the hotel needs a cosmetic refresh, and the staff could use a few hospitality classes. The hotel is in a GREAT location in the French Quarter however, I think I’ll be staying at other bonvoy brands in the future.

10/10 Excellent

Kimberly Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and the hotel overall was very quiet. We felt like we were the only people there. The courtyard area was beautiful. The bed was very comfortable as well and the extras that you could choose to purchase in the room for your convenience. I would definitely stay here again.
Stayed 3 nights in Jan 2025

2/10 Terrible

Kent

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The property needs professionalism and better service. This property isn't at the same level of service as its peers. I will not be staring here again.
Stayed 1 night in Dec 2024