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TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property

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Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

2 bars/lounges, lobby lounge, rooftop bar
1 bedroom, premium bedding, pillowtop beds, desk
Free daily continental breakfast
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Kitchen

Explore the area

Map
1600 Canal Street, New Orleans, LA, 70112
  • Caesars Superdome
    ‪10 min walk‬
  • Smoothie King Center
    ‪15 min walk‬
  • National World War II Museum
    ‪3 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking

  • 455 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 498 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Non Smoking

  • 498 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 498 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, Non Smoking, City View

Panoramic Studio, 2 Queen Beds, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, desk

Panoramic Studio, 2 Queen Beds, Non Smoking, City View

  • 455 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

TownePlace Suites New Orleans Downtown/Canal Street

3-star hotel in New Orleans Central Business District
This smoke-free hotel features 2 bars/lounges, a 24-hour fitness center, and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite. Housekeeping is available on request.
TownePlace Suites New Orleans Downtown/Canal Street offers 105 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).

TownePlace Suites New Orleans Downtown/Canal Street is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning. An additional buffet breakfast is served daily (subject to charges).
Vue, an ELEVATED rooftop - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered.
Lobby Lounge - This lobby lounge specializes in local cuisine and serves light fare only. Happy hour is offered. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per night)
  • Self parking on site (USD 40 per night)
  • Valet parking on site (USD 59 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 40.00 per night
  • Valet parking fee: USD 59.00 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 483 out of 798 reviews
Rating 8 - Good. 209 out of 798 reviews
Rating 6 - Okay. 50 out of 798 reviews
Rating 4 - Poor. 23 out of 798 reviews
Rating 2 - Terrible. 33 out of 798 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Reyna

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay and staff was friendly, helpful and very polite
Stayed 5 nights in Feb 2025

10/10 Excellent

peter

Stayed 1 night in Feb 2025

6/10 Okay

Mel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was expensive for what you get. If you looked close, you see a lot of damage. The staff was nice, the breakfast was good. The beds were comfy. Our tv was messed up and the kitchen sink didn't drain well. It wasn't the room we booked, but we were the last ones to arrive on a sold out night so we got whatever they had left. I guess they oversold the suite.
Stayed 2 nights in Mar 2025

6/10 Okay

Marie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The only good I can say about the hotel was that they served breakfast. The room was not clean. It sure was not worth the cost we paid.
Stayed 2 nights in Feb 2025

6/10 Okay

Erin

Stayed 2 nights in Feb 2025

10/10 Excellent

Sky

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely go back there again!!!
Stayed 2 nights in Feb 2025

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very good - big room and clean. The staff was generally helpful with a few who weren't. The biggest drawback was parking. The valet was expensive $39? per day but the alternative was a self-park $24?/day . it was described as two blocks away and down the street, Given the area, the valet fee felt more like an insurance policy.
Stayed 3 nights in Feb 2025

2/10 Terrible

Anna L.

Traveled with family
Disliked: Property conditions & facilities
Outside of property very dirty, our room smelled, a lot of noise coming from outside thru the windows, staff not welcoming. The parking was such an inconvenience! It was freezing cold and we had to walk way down the street for property parking ,which was an extra fee! No free parking
Stayed 1 night in Feb 2025

10/10 Excellent

Emery

Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Brajuana

Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service Kendrick nd the front desk were wonderful
Stayed 2 nights in Jan 2025

8/10 Good

Miguel

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

keith, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Helpful staff
Stayed 7 nights in Dec 2024

10/10 Excellent

Sanchit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for family

It was nice and comfortable stay for my family. Rooms were clean and staff was friendly. Locality was great and easy access to everything you need.
Stayed 2 nights in Dec 2024

8/10 Good

Cherie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel was nice and fairly clean. Our shower in room 1202 has some black mold type substance that needed some attention. Otherwise nice place would consider staying again. Other suggestion would to make coffee and tea available 24 hour a day - 7 days a week.
Stayed 7 nights in Dec 2024

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING HOSPITALITY

The hospitality of the staff was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the full size refrigerator, microwave and stove top and dishwasher. Great location entertainment and food all walking distances
Stayed 7 nights in Dec 2024

8/10 Good

Damien, N BETHESDA

Liked: Cleanliness, staff & service
Walking distance from downtown. Make the room every other day. Unorganized breakfast!
Stayed 7 nights in Dec 2024

10/10 Excellent

Penelope

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Montreal

Stayed 2 nights in Dec 2024

10/10 Excellent

Fred

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024