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The Westin New Orleans

4.5 star property

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Photo gallery for The Westin New Orleans

Premium bedding, pillowtop beds, in-room safe, desk
Reception
Property amenity
Exterior
Presidential Suite, 1 Bedroom, River View | Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
100 Rue Iberville, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪30 min drive‬

Room options

View all photos for Presidential Suite, 1 Bedroom, River View

Premium bedding, pillowtop beds, in-room safe, desk

Presidential Suite, 1 Bedroom, River View

  • 1800 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, River View

  • 1000 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, City View

  • 750 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, View

  • 1000 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, River View

  • 350 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds, River View

  • 350 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, City View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, River View

  • 350 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, River View

  • 350 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Westin New Orleans

4.5-star New Orleans hotel, connected to a shopping center in French Quarter
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and valet parking. Housekeeping is available on request.
The Westin New Orleans offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a 24-hour business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 24309 square feet (2258 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

The Westin New Orleans is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
River 127 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River 127

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (24,309 square feet of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1191 out of 1656 reviews
Rating 8 - Good. 263 out of 1656 reviews
Rating 6 - Okay. 106 out of 1656 reviews
Rating 4 - Poor. 52 out of 1656 reviews
Rating 2 - Terrible. 44 out of 1656 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laina, Drexel Hill

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and amenities
Stayed 3 nights in Nov 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Always great stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheila

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had great bar atmosphere, rooms were spacious. Would stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Great property 👌
Stayed 1 night in Jan 2025

10/10 Excellent

Joyce

Liked: Cleanliness, property conditions & facilities, room comfort
Pricey but worth it.
The hotel is beautiful and the views from the lobby and our room was amazing; ask for a room with a river view. The bed was extremely comfortable - not too firm and not too soft. Everything was spotlessly clean. It's pricey; read the fine print when you book. Parking is not included (at least not in our reservation). It is valet and cost $58/night. We were only there one night but they did mis-ID our vehicle (both times we used it) which caused substantial confusion when we were checking out and they bought us a really nice cadillac sedan instead of our rather beat up and aged Toyota 4Runner. But we loved the whole feel of the place and the location, right at the foot of canal on the river and on the edge of the Quarter. We plan on going back.
Stayed 1 night in Dec 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Liked: Staff & service
Service was good Hotel was rundown Restaurant quality was so so
Stayed 3 nights in Dec 2024

10/10 Excellent

Aubynette

Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and spacious. Bar and common area was nice, plenty of seating and an amazing view. Every member of the staff was friendly and helpful.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jewel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached mall, casino literally across the street, River Walk mall literally less than 5 min walk.. Canal pretty much at the front door… Awesome bar and lounge inside hotel with great service.. This will forever be my go to Hotel for New Orleans.. You can walk in almost any direction and find something to eat. Trust me you won’t be disappointed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Coleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is the second time staying there and it did not disappoint either time. We will definitely be back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Phaedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

Arthur

Stayed 1 night in Dec 2024

10/10 Excellent

Mary S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Westin has won our hearts for future stays in the French quarter. Amazing staff, comfortable room and amazing views. Best bed - the heavenly Westin bed. The Observatory check in area is an outstanding place to hang out late afternoon before evening activities , or any other time, with nightly live music, great snacks and drinks to spend the $30.00 per night destination fee and the best views of the Mississippi River anywhere. We will be back soon!
Stayed 1 night in Jan 2025

8/10 Good

Kelley

Stayed 3 nights in Dec 2024

4/10 Poor

WEI

Disliked: Staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

sharmistha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

lynda s

Traveled with family
Great locatiom
Stayed 1 night in Jan 2025

8/10 Good

Shelby

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2024

2/10 Terrible

Amanda

Stayed 4 nights in Dec 2024

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities
Overall our experience was good
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are great views of the Mississippi River and the hotel is conveniently located at the edge of the French Quarter and is walkable to all French Quarter restaurants and sites. Pets are allowed, which is a plus or minus depending on where you stand on the issue. We always stay there when in NOLA for the river view.
Stayed 4 nights in Dec 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben, Oakhills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good times
Stayed 3 nights in Dec 2024