The Westin New Orleans

4.5 star property

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Photo gallery for The Westin New Orleans

Premium bedding, pillowtop beds, in-room safe, desk
Breakfast, lunch and dinner served
Lobby
Presidential Suite, 1 Bedroom, River View | Lounge
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
100 Rue Iberville, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪30 min drive‬

Room options

Presidential Suite, 1 Bedroom, River View

  • 1800 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, River View

  • 1000 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

  • 750 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, View

  • 1000 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, River View

  • 350 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, River View

  • 350 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, City View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds, City View

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, River View

  • 350 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • 350 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Westin New Orleans

4.5-star New Orleans hotel, connected to a shopping center in French Quarter
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and valet parking. Housekeeping is available on request.
The Westin New Orleans offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a 24-hour business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 24309 square feet (2258 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

The Westin New Orleans is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
River 127 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River 127

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (24,309 square feet of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 30.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1236 out of 1718 reviews
Rating 8 - Good. 275 out of 1718 reviews
Rating 6 - Okay. 109 out of 1718 reviews
Rating 4 - Poor. 54 out of 1718 reviews
Rating 2 - Terrible. 44 out of 1718 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Kay at front desk, Charles at front desk, premier employee service and attitude! Exceptional stay as a result. Staff is ALWAYS attentive and helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent job
Stayed 6 nights in Oct 2024

10/10 Excellent

Kenneth

Liked: Staff & service, amenities, property conditions & facilities
Unbelievably helpful staff! Kay, the front desk manager was extremely helpful several times, Charles at the front desk was an invaluable resource and the young lady in room service my first night was a godsend at the last minute. They all went WAY above my expectations of whatever it takes service! Kudos to them and all your staff for an exceptional experience.
Stayed 5 nights in Jan 2025

8/10 Good

Zendia E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 3 nights in Jan 2025

10/10 Excellent

Willis

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Leslie

Stayed 2 nights in Jan 2025

10/10 Excellent

Jack, Fresh Meadows

Stayed 4 nights in Jan 2025

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here often! Love it!
Stayed 2 nights in Jan 2025

10/10 Excellent

Prince

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The bartender on the 11th floor makes an amazing Hurricane!
Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
The three night stay was uneventful and the staff was quite friendly and accommodating
Stayed 3 nights in Jan 2025

8/10 Good

Suzanne

Stayed 2 nights in Jan 2025

10/10 Excellent

Sasson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Darryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful location.
Stayed 1 night in Feb 2025

10/10 Excellent

Jason Lamar Baker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful stay, perfect way to have a great anniversary weekend, food was amazing sights were amazing and finished with the parade.. def will be coming back soon New Orleans you have a special place in my heart
Stayed 3 nights in Jan 2025

10/10 Excellent

Verna

Traveled with group, Traveled with partner
Liked: Property conditions & facilities
The room attendant did not make up the room on first day there until we called at 3:30, she had missed us entirely. Never got the shower gel after reporting it was empty. However, the front staff when checking in went above and beyond, upgraded us to 25th floor, the view spectacular! The drinks in the bar were great and the buffet for breakfast was delicious. Overall, with the exception of missing maid service our first day, the stay was excellent! Would definitely return.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lynn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the the view!
Stayed 1 night in Jan 2025

10/10 Excellent

Kaitlyn

Stayed 4 nights in Jan 2025

10/10 Excellent

Allyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time. I definitely recommend the Westin. Great location and staff was super helpful and friendly.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Stayed 2 nights in Jan 2025

2/10 Terrible

Michael F.

Stayed 1 night in Nov 2024

8/10 Good

Sanjana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025