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The Mercantile Hotel New Orleans

3.0 star property

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Photo gallery for The Mercantile Hotel New Orleans

Bar (on property)
Lobby lounge
Executive Suite, 1 King Bed | City view
Exterior
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Kitchen
  • Laundry
  • Parking available

Explore the area

Map
727 South Peters Street, New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪4 min walk‬
  • Canal Street
    ‪8 min walk‬
  • Caesars New Orleans Casino
    ‪9 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Fridge, microwave, coffee/tea maker

Suite, 1 King Bed with Sofa bed

  • 520 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bathtub

Suite, 1 King Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed with Sofa bed, Bathtub

  • 520 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Bathtub

Suite, 1 Queen Bed with Sofa bed, Bathtub | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 Queen Bed with Sofa bed, Bathtub

  • 415 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bathtub

Suite, Multiple Beds, Bathtub | City view

Suite, Multiple Beds, Bathtub

  • 640 sq ft
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchenette | Fridge, microwave, coffee/tea maker

Executive Suite, 1 King Bed

  • 640 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

The Mercantile Hotel New Orleans

3-star hotel in New Orleans Central Business District
A bar/lounge, a snack bar/deli, and valet parking are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This eco-certified hotel also offers a vending machine, an arcade/game room, and coffee/tea in a common area. Parking is available onsite for a surcharge.

The Mercantile Hotel New Orleans is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Art gallery

Family friendly

  • Arcade/game room
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

The Mercantile Hotel New Orleans Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 650 out of 1077 reviews
Rating 8 - Good. 223 out of 1077 reviews
Rating 6 - Okay. 111 out of 1077 reviews
Rating 4 - Poor. 45 out of 1077 reviews
Rating 2 - Terrible. 48 out of 1077 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Randy

Liked: Cleanliness, staff & service
Decent
Not a bad place, but the road noise was terrible; glad I had my ear buds. The mattress was thin and the bar was not open. It also took 20 min. for valet to bring our vehicle to us. Staff were nice and it’s walkable to a lot of things to do. I’ve stayed in NOLA 4 times and I would stay at the other hotels again, probably not this one though.
Stayed 1 night in Nov 2024

6/10 Okay

Kelly

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Brittany

Stayed 1 night in Nov 2024

10/10 Excellent

Harold

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for my needs, nice large room, great shower, very quiet.
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No parking
The staff is not provided parking!😠 They had to park in the valet spots which, obviously makes it hard for guests to get in!
Stayed 3 nights in Nov 2024

10/10 Excellent

poornima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this property is its location. It is conveniently located for dining, shopping and tour pick ups. Staff is very helpful, attentive and courteous.
Stayed 3 nights in Nov 2024

10/10 Excellent

Destony

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Nat

Traveled with partner
Disliked: Staff & service, property conditions & facilities
There were clear opportunities with cleanliness. The pillows were stained, there were holes in the curtains and the windows were covered with algae which made it hard to see the view. The bathroom was very clean.
Stayed 5 nights in Nov 2024

10/10 Excellent

Katherine

Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Carmen, Moraga

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is super charming! I loved my room. It was perfect!
Stayed 3 nights in Nov 2024

8/10 Good

Heidi

Traveled with group
Liked: Room comfort
Beautiful hotel will plan to stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Kang

Stayed 4 nights in Oct 2024

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness
We reserved a room with a tub , got there to check in no rooms with a tub , tbere was anol lizard in our room all 3 days , no breakfast on our last day overall ok but issues need resolved
Stayed 3 nights in Nov 2024

8/10 Good

Xavier

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Standard issue reliable hotel in the area. Wasn’t too nice, wasn’t at all bad. Wonderful location and a trusty place to return to. If I ever get routed overnight in New Orleans again, I’d happily give The Mercantile another go.
Stayed 1 night in Nov 2024

8/10 Good

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property, slightly dated but it’s got everything you need!
Stayed 1 night in Nov 2024

10/10 Excellent

Alma M.

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms! Best we have been in a while.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was fantastic. Plenty of room with a great view. Great location that is close to the French Quarter and CBD. Very reasonable price that including breakfast buffet. Highly recommend staying here and it is on the top of our list for our next visit.
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Disliked: Staff & service, amenities
Our first room was flooded from the AC unit. They gave us another room, however, that one had some plumbing issues. They were manageable so we did not reach out to the front desk. They do not clean during your stay so it’s on you to get new towels from the front desk and manage your trash. I was surprised that they do not come up to the room for any support for these. The breakfast was sad. We ate there once and never again during our stay. The staff was nice but not very helpful. The amenities did not match the cost of this hotel so I wouldn’t stay again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Nacica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just nice
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was great
Stayed 2 nights in Jul 2024

8/10 Good

Daniela

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024