See all properties

St Charles Coach House, Ascend Hotel Collection

3.0 star property

Choose dates to view prices

Photo gallery for St Charles Coach House, Ascend Hotel Collection

Exterior
Lobby
Exterior
Lobby sitting area
Room, 1 King Bed, Non Smoking, Balcony | Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • National World War II Museum
    ‪15 min walk‬
  • Ernest N. Morial Convention Center
    ‪3 min drive‬
  • Port of New Orleans
    ‪4 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 309 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Balcony

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade | Pillowtop beds, in-room safe, desk, laptop workspace

1 King Bed, Nonsmoking, Upgrade

  • 479 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

The Pontchartrain Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1008)
The price is $149
per night
$199 total
includes taxes & fees
May 20 - May 21
The Pontchartrain Hotel

About this property

St Charles Coach House, Ascend Hotel Collection

New Orleans hotel connected to a rail/subway station, walkable to Magazine Street
A 24-hour business center, a conference center, and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk. Change of towels is available on request.
St Charles Coach House, Ascend Hotel Collection offers 44 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business amenities consist of a 24-hour business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 6500 square feet (604 square meters) include a conference center. This Art Deco hotel also offers a library, a terrace, and a vending machine. Concierge services and wedding services can be provided. Complimentary covered self parking is available on site. A total renovation of this property was completed in December 2019.

St Charles Coach House, Ascend Hotel Collection is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6,500 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Communal living room
  • Reception hall
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

St Charles Coach House, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 621 out of 963 reviews
Rating 8 - Good. 250 out of 963 reviews
Rating 6 - Okay. 59 out of 963 reviews
Rating 4 - Poor. 20 out of 963 reviews
Rating 2 - Terrible. 13 out of 963 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Karen, SINGAPORE

Liked: Cleanliness, staff & service
The room itself is great - the property has evidently recently updated. It was clean and well kept. The beds were also very comfortable. The staff at check-in were efficient and friendly. Where I wish I saw a bit more feedback is that the area isn't the best area, at least I don't think a woman should walk around solo. My window was also...i'm not sure what it was, but it had white stuff on the outside, so it was blurry to see out, just didn't give me the best vibes because of that. Also, I was in a room that was close to the street, and the trolley can be quite loud and disturbing if you have trouble sleeping.
Stayed 1 night in Jan 2025

8/10 Good

Peggy, FOLEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 4 nights. Wish they would send housekeeping in daily, just to empty the trash without asking. However, the property is clean and we would stay again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Great staff and hotel. Would stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonas

Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

C R

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mardi gras

Very clean and the staff was so friendly. Secured parking was a def. Plus
Stayed 1 night in Jan 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nola stay

The hotel was clean, staff was very friendly and it was in a great location. We would definitely stay again
Stayed 2 nights in Jan 2025

8/10 Good

Allan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded all my expectations!

Beautiful hotel in extraordinary location. Oversized and comfortable room. Secure parking included in the room rate. St. Charles trolley stop is just out the front door. What it lacks: breakfast, restaurant, formality. Instead it offers endless coffee, free snacks, and a knowledgeable and friendly staff member in the lobby who is welcoming and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great hotel, fantastic position on St Charles with a street car stop right outside. It’s away from the hustle and bustle of the French Quarter but only a 15 ride away. Magazine street is near by as well. Great recommendation for a seafood restaurant as well from the lady on the front desk. Give Mr B’s a try! The free parking for the hotel is also a bonus!
Stayed 2 nights in Jan 2025

10/10 Excellent

BUFFIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Krystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a really great experience and would book again. Staff was friendly and helpful and parking was super easy!
Stayed 3 nights in Nov 2024

10/10 Excellent

Francesca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with quick access to a lot of places around the city
Stayed 3 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice looking property. Adjacent to some sketchy areas but I think that’s just that part of New Orleans. Block by block.
Stayed 1 night in Dec 2024

6/10 Okay

Carol

Stayed 3 nights in Jan 2025

10/10 Excellent

Roshanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute hotel, great location!

This is a cute boutique hotel in excellent location! The plus is free parking and right across the street from the street car stop! If Canal and Burbon is your thing, then you can hop on the streetcar to go downtown! The front desk ladies were very nice and professional. There were no daily housekeeping, but towels and blankets were available on request. The hotel is only 3 floors and it was decorated cute and was very clean! It also smelled very fresh and welcoming! There were snacks and coffee in the lobby. There's a coffee shop across the side street as well as a Houston's Restaurant. Also at the end of the block there is Brother's Chicken! Its so good! The room was a nice size and the beds were comfortable! There's a fridge/freezer in the room. Mine got so cold it froze everything, but that was okay since we were traveling the next day after using it. I'm pretty sure the temperature could be adjusted if needed. There isn't a microwave in the room, but one is at the end of the hall along with the ice machine and water cooler. I just realized no rooms are on the 1st floor, only the 2nd & 3rd floors. This is my go to hotel whenever I visit the city!
Stayed 2 nights in Jan 2025

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVE staying here!! Have stayed twice in the past and always quiet, but also in a great/convenient location!
Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Chester

Stayed 1 night in Dec 2024

8/10 Good

Diane

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

NOLAN stay

Overall our stay was great. The room was big enough. But the bathroom shower under sink and floors were dirty. Hair left in shower was gross.
Stayed 2 nights in Dec 2024

8/10 Good

Dennis S

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Comfortable & Quiet

Hotel was in good shape & quiet, bed & pillows were comfortable; Room had some minor issues (light bulb missing, no wall thermostat, shower leaked on floor, etc.). Staff were nice, very convenient to trolley (out front on St. Charles) and nearby Avenue Cafe (great breakfast & coffee); Looks like an older hotel that has been well maintained but could use some work in a few areas; Would stay again
Stayed 1 night in Dec 2024