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St Charles Coach House, Ascend Hotel Collection

3.0 star property

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Photo gallery for St Charles Coach House, Ascend Hotel Collection

Exterior
Lobby
Room, 1 King Bed, Non Smoking, Balcony | Pillowtop beds, in-room safe, desk, laptop workspace
Exterior
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • Magazine Street
    ‪9 min walk‬
  • National World War II Museum
    ‪15 min walk‬
  • Ernest N. Morial Convention Center
    ‪3 min drive‬
  • Belle Chasse, LA (BCS-Southern Seaplane)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 372 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 309 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Balcony

  • 400 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade | Pillowtop beds, in-room safe, desk, laptop workspace

1 King Bed, Nonsmoking, Upgrade

  • 479 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking | Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, Non Smoking

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

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Front of property

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4.6 out of 5, Wonderful, (1001)
The price is $155
per night
$207 total
includes taxes & fees
Feb 18 - Feb 19
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About this property

St Charles Coach House, Ascend Hotel Collection

New Orleans hotel connected to a rail/subway station, walkable to Magazine Street
A 24-hour business center, a conference center, and a microwave in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk. Change of towels is available on request.
St Charles Coach House, Ascend Hotel Collection offers 44 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
A computer station is located on site and wireless Internet access is complimentary. Business amenities consist of a 24-hour business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 6500 square feet (604 square meters) include a conference center. This Art Deco hotel also offers a library, a terrace, and a vending machine. Concierge services and wedding services can be provided. Complimentary covered self parking is available on site. A total renovation of this property was completed in December 2019.

St Charles Coach House, Ascend Hotel Collection is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (6,500 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Elevator (40 inch wide door)
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Communal living room
  • Reception hall
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

St Charles Coach House, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 586 out of 902 reviews
Rating 8 - Good. 233 out of 902 reviews
Rating 6 - Okay. 55 out of 902 reviews
Rating 4 - Poor. 17 out of 902 reviews
Rating 2 - Terrible. 11 out of 902 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Communication
Very spacious room. Before and during the stay, the communication via text was excellent. About halfway through our stay, they sent a text to check on us, and I messaged back that the tub was clogged. I was just going to live with it, but the text helped. They had it fixed immediately.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not overly clean and loud
Positives: Location is between the French quarter and the Garden District, and just next to the tram. The room was large and the beds were comfortable. Staff were generally friendly. Negatives: Room wasn't overly clean, with lots of dust and good left on floor by previous guests. Generally felt worn out and a lack of attention. Aircon was very loud, and was woken several times during the night by traffic on the near by road.
Stayed 4 nights in Oct 2024

6/10 Okay

SaliAnn, Kinnelon

Disliked: Staff & service
I’ve stayed here 4x. Rates are reasonable. Free parking is a plus. This 3 day stay my room was not cleaned or towels changed out even though I asked. The carpet needed to be vacuumed as well as the window sill was loaded with dead bugs.
Stayed 3 nights in Oct 2024

10/10 Excellent

Holly

Stayed 2 nights in Oct 2024

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little gem in the Garden District!
I was thrilled with the quality of this hotel. We came for the Taylor Swift concert and enjoyed walking to the Dome and exploring the surrounding area. The room was excellent. Comfortable bed, nice bathroom, great staff, fun lobby area for people watching. Oh! And the parking garage was a huge bonus!! So easy and convenient. Would recommend this hotel to others.
Stayed 1 night in Oct 2024

6/10 Okay

Victoria L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great option away from the busy French Quarter but still less than 2 miles away
Stayed 2 nights in Oct 2024

8/10 Good

Behlul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Mary Camille

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My girlfriends and I had a great stay at St Charles Coach House. Reasons why we recommend staying here: -Location. It’s in the garden district so it was pretty central to all the places we wanted to visit. It had multiple restaurants and shops within walking distance. The trolley is literally across the street which made it easy to get around. Plus it was about a 10-15min Uber drive to the French quarter. -Cleanliness. Our room was clean and very spacious. There were 3 of us girls in the room and we didn’t feel cramped. The beds were super comfy and housekeeping kept our room tidy while we explored during the day. -Staff. The staff were great! Very friendly. They allowed us to check in early since our flight came in the morning. They even offered to store our luggage for free if we needed it. Luckily, our room was ready when we got there. The amenities were pretty basic, but this place is perfect for anyone looking for a clean and safe hotel. Would stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Holly

Stayed 2 nights in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, great hotel. Great stay!
We stayed for 3 nights. The room was large and well appointed with everything you could need for a short stay. The staff was very friendly and helpful. The facility for self-parking was a great addition. There are plenty of bars and eateries within walking distance, and the trams run right outside, if you have walked yourself out. Recommended.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nyky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easy to jump on the trolley, staff was amazing and loaded up my girls with fun snacks. And the wallpaper in the elevator is the best ever!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean well located
Lovely location, pleasant service, all around great choice. Free parking is a huge plus. The pillows are a bit thick / overstuffed for my comfort, but may work for some.
Stayed 3 nights in Oct 2024

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in the Garden District
Everything was top-notch. Daily room service, and friendly staff, they had candy and snacks at the front office. It was clean and well kept.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed the personal touch of text communication for support prior, during and after our stay. Our room was very nice and clean. Everybody from the host to the housekeeping staff was very kind and helpful. *Keynote* how you approach people is likely how you'll be treated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great restaurants within walking distance
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

april

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel convenient to streetcar and Magazine Street. Staff accommodating and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Awesome, big rooms; friendly, helpful staff. Convenient location. Great value.
Stayed 1 night in Oct 2024

6/10 Okay

Kerri

Liked: Cleanliness
Disliked: Staff & service
The staff could have a lot more friendly.When I checked in, did not even create me.Hello, for the overall the hotel us nice though.
Stayed 2 nights in Sep 2024

8/10 Good

Cher

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful but the lobby, parking and area entering the lobby wasn’t clean
Stayed 1 night in Sep 2024

8/10 Good

Edna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this hotel. The room was gorgeous and we had a shared balcony overlooking the trolley line. It was very loud throughout the night with the street noise.
Stayed 1 night in Sep 2024