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SpringHill Suites by Marriott New Orleans Downtown/Canal Street

3.5 star property

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Photo gallery for SpringHill Suites by Marriott New Orleans Downtown/Canal Street

2 bars/lounges, rooftop bar, lobby lounge
Lobby
Exterior
Lobby
Pillowtop beds, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
  • Parking available

Explore the area

Map
1600 Canal Street, New Orleans, LA, 70112
  • Caesars Superdome
    ‪13 min walk‬
  • Smoothie King Center
    ‪17 min walk‬
  • National World War II Museum
    ‪10 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, Multiple Beds (Hearing Accessible)

Pillowtop beds, desk, laptop workspace, blackout drapes

Studio, Multiple Beds (Hearing Accessible)

  • 410 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Room, Multiple Beds, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Panoramic Room, Multiple Beds, Non Smoking

  • 340 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Studio, Multiple Beds, Non Smoking

  • 410 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Pillowtop beds, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Pillowtop beds, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 360 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Pillowtop beds, desk, laptop workspace, blackout drapes

Studio, Multiple Beds (Mobility Accessible, Tub)

  • 410 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

SpringHill Suites by Marriott New Orleans Downtown/Canal Street

3.5-star hotel in New Orleans Central Business District
Along with 2 bars/lounges, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business center, and concierge services are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott New Orleans Downtown/Canal Street offers 74 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium digital channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and tour/ticket assistance. Guests can use the health club at a partner property. Parking is available onsite for a surcharge.

SpringHill Suites by Marriott New Orleans Downtown/Canal Street is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning. An additional buffet breakfast is served daily (subject to charges).
Lobby Lounge - This lobby lounge specializes in local cuisine and serves light fare only. Happy hour is offered.
Vue, an ELEVATED rooftop - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 20 per night)
  • Valet parking on site (USD 39 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 5 floors
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 39.00 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street

SpringHill Suites by Marriott New Orleans Downtown/Canal Street Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 535 out of 990 reviews
Rating 8 - Good. 257 out of 990 reviews
Rating 6 - Okay. 82 out of 990 reviews
Rating 4 - Poor. 60 out of 990 reviews
Rating 2 - Terrible. 56 out of 990 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Traveled with family and small children
Liked: Property conditions & facilities
Enjoyable
Stayed 1 night in Jan 2025

8/10 Good

Alycia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The biggest disappointment was there were no bathrobes. Not sure if they were out of stock after New Years or they're saving up for Mardi Gras but there were none. The rooftop patio was not accessible due to maintenence which was disappointing. Also my room had no windows which was not stated in the room choices - the room was big and otherwise very nice, just felt weird with no window.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sherrell

Stayed 1 night in Jan 2025

8/10 Good

Sanda

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Tomeka

Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

KIMBERLY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Noah

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Good value, but not a fan.

This property was a good value for the money. The area felt kind of sketchy. I didn’t feel safe to walk around with the kids. Because of the hotels location, there wasn’t much room to pull off in front of hotel. We were able to valet park, but it was pricey. For some reason(security I think) only 2 doors opened from the outside. It was a major pain to get the luggage cart through the door. None of the night staff offered to help us with the door, or luggage. The evening crew was very different than the morning crew though. In the evening we received DMV type service, in that no customer service was volunteered, but they did help when asked. The morning crew was proactive and assessed our needs. Great customer service. The valet retrieved our Jeep quickly, and was very friendly too. I think that this hotel might be a decent choice if you’re young with no kids, and you want to enjoy New Orleans for a good value. It’s not great for families with young kids. I probably wouldn’t stay at this one with my kids in the future.
Stayed 1 night in Dec 2024

6/10 Okay

Efrat

Traveled with family
Liked: Cleanliness
The hotel is decent. Rooms are spacious, yet dated. Main problem: location. Nothing is nearby, and the area is run down. Won't stay again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jarrod

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to Superdome
Stayed 1 night in Jan 2025

8/10 Good

Quynh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Edgard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Excellent location !!!
Stayed 3 nights in Dec 2024

8/10 Good

Timothy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

keybo

Traveled with group
Liked: Amenities
Breakfast need to be upgraded
Stayed 1 night in Dec 2024

10/10 Excellent

RODNEY

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 3 nights in Dec 2024

8/10 Good

Shadey

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable, clean and close proximity.

Room was clean and comfortable. Only came across one rude employee, but all others were very nice. Hotel is close to street cars. Overall pleasant experience.
Stayed 2 nights in Nov 2024

6/10 Okay

Shinice

Stayed 1 night in Nov 2024

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Stacee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe place to stay on Canal. Not loud. Friendly staff. Walking distance to everything!
Stayed 3 nights in Nov 2024

8/10 Good

timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Leah

Stayed 2 nights in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

50th Birthday Party

I saw very safe. The rooms were spacious and beautiful. The rooftop bar was awesome
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024