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Holiday Inn Express Kenner - New Orleans Airport by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Kenner - New Orleans Airport by IHG

Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, laptop workspace
Exterior
Reception
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Gym
  • Laundry
  • Parking included

Explore the area

Map
1801 32nd St, Kenner, LA, 70065
  • Pontchartrain Center
    ‪4 min drive‬
  • Treasure Chest Casino
    ‪4 min drive‬
  • Tulane University
    ‪17 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn & Suites New Orleans Airport North

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, (1377)
The price is $108
per night
$124 total
includes taxes & fees
Apr 6 - Apr 7
Comfort Inn & Suites New Orleans Airport North

About this property

Holiday Inn Express Kenner - New Orleans Airport by IHG

Kenner hotel with free weekday breakfast
Along with a health club, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite. Change of towels is available on request.
Holiday Inn Express Kenner - New Orleans Airport by IHG offers 105 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Holiday Inn Express Kenner - New Orleans Airport by IHG features a health club and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This family-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Kenner - New Orleans Airport by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

RunWay Inn Suites
Express Kenner Orleans By Ihg
The Runway Inn Suites Airport Hotel
Fairfield Inn Suites Kenner New Orleans Airport
Holiday Inn Express Kenner New Orleans Airport by IHG
Holiday Inn Express Kenner New Orleans Airport an IHG Hotel
Holiday Inn Express Kenner - New Orleans Airport by IHG Hotel
Holiday Inn Express Kenner - New Orleans Airport by IHG Kenner

Holiday Inn Express Kenner - New Orleans Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 386 out of 645 reviews
Rating 8 - Good. 132 out of 645 reviews
Rating 6 - Okay. 64 out of 645 reviews
Rating 4 - Poor. 27 out of 645 reviews
Rating 2 - Terrible. 36 out of 645 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night and morning staff were very helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
The planes were not an issue
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A Real Gem
We had a wonderful stay. After a not so good experience at a Holiday Inn Express I85 East where they were doing construction and the room was not the cleanest and the furniture looked extremely used. The New Orleans Airport Holiday Inn Express was friendly, efficient, clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean! The evening front desk staff were friendly. The morning front desk person didn’t even give me eye contact when I checked out! She asked for my room number and asked me to drop the key in the little bin. Never looked up from her computer!
Stayed 2 nights in Dec 2024

6/10 Okay

Doris

Traveled with family
Disliked: Property conditions & facilities, room comfort
It was clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Geronda, Ruston

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only thing I didn’t like was the option for early check in. I first was told to call the morning of and I did but was told something different. I went around 1:30 to see if I could possibly get a early check in but desk clerk immediately told me check in was 4 and not very friendly at all.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel smelled nice and the breakfast was good and the bed comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

CARYN CLARK

Stayed 5 nights in Nov 2024

8/10 Good

Amber L

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location.
Stayed 6 nights in Nov 2024

10/10 Excellent

Alicia

Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Stayed 1 night in Dec 2024

4/10 Poor

Scott

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Smelly room
Unfortunately first room we were given was very mildew/moldy smell! Being allergic to mold it was a room I could not stay in. After making the desk about they assigned a new room, this was better but had the same smell just a little less. I made it through the night but throat was sore. Glad to leave early to catch plane. The mold was coming from the air conditioning unit.
Stayed 1 night in Nov 2024

10/10 Excellent

Fheryl, Oakdale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my favorite place to stay! Love it! When I previously stayed here my biggest complaint was no microwave in the room - you had to go to the first floor to use it. Well, they listened, everything I needed was in the room.
Stayed 1 night in Nov 2024

2/10 Terrible

Genrry, La Crescenta

Disliked: Cleanliness, property conditions & facilities
Room was dirty
Stayed 1 night in Nov 2024

10/10 Excellent

barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, breakfast was nice
Stayed 3 nights in Nov 2024

4/10 Poor

Miriam

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately, the property is worn out. The extremely strong smell of "cleaning" or perfumed chemicals in the hotel made it very difficult to sleep. Even my kids had to cover their noses with a t-shirt to try to avoid the smell. In addition, the sound of an engine all night outside the room all night made it even worse.
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Stayed 1 night in Nov 2024

10/10 Excellent

Jenessy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Sang

Business traveler
Liked: Cleanliness, staff & service, amenities
Need upgrade Elevator
Stayed 2 nights in Oct 2024

8/10 Good

Sang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TOO MUCH NOISY AIR PLAIN
Stayed 2 nights in Nov 2024

2/10 Terrible

Hudie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Wyi

Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024