The Royal Sonesta New Orleans

4.5 star property

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Photo gallery for The Royal Sonesta New Orleans

Street view
Outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas, sun loungers
Lobby
Hypo-allergenic bedding, pillowtop beds, in-room safe
2 bars/lounges, poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Gym

Explore the area

Map
300 Bourbon St, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Jackson Square
    ‪9 min walk‬
  • Caesars Superdome
    ‪4 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

Room, 2 Double Beds, Bathtub (Patio)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (RClub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, Corner (Executive Level)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Pool Patio Split Level)

  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Back Patio Split Level)

  • 528 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms (Interior)

  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Semi-Private Balcony (Interior)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Furnished Balcony (Interior)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Executive Level)

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Executive Level)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Executive Level, Mobility)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

  • City view
  • Sleeps 3
  • 2 King Beds

Suite, 1 Bedroom, Balcony (Bourbon Furnished)

  • City view
  • Sleeps 3
  • 1 Double Sofa Bed

Similar properties

About this property

The Royal Sonesta New Orleans

4.5-star hotel in French Quarter
2 restaurants, an outdoor pool, and a nightclub are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
The Royal Sonesta New Orleans offers 483 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Royal Sonesta New Orleans features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4.5-star property consist of a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This luxury hotel also offers a nightclub, a terrace, and multilingual staff. Onsite parking is available (surcharge).

The Royal Sonesta New Orleans is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Desire Oyster Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Restaurant R’evolution - This restaurant specializes in Cajun/Creole cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Le Booze - This bar serves light fare only. Happy hour is offered. Open select days.
PJ's Coffee Cafe - Onsite coffee shop. Open daily.
The Jazz Playhouse - Onsite bistro. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 16 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Desire Oyster Bar
  • Le Booze
  • PJ's Coffee Cafe
  • Restaurant R’evolution
  • The Jazz Playhouse

Things to do

  • 24-hour gym
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (48 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 46.48 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee (between 13 February and 17 February): USD 35 per accommodation, per night
  • Resort fee: USD 29.05 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • Partner property access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 46.48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans
The Royal Sonesta New Orleans Hotel
The Royal Sonesta New Orleans New Orleans
The Royal Sonesta New Orleans Hotel New Orleans

The Royal Sonesta New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1678 out of 2706 reviews
Rating 8 - Good. 543 out of 2706 reviews
Rating 6 - Okay. 252 out of 2706 reviews
Rating 4 - Poor. 113 out of 2706 reviews
Rating 2 - Terrible. 120 out of 2706 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Makenzie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who worked at the hotel were very pleasant and friendly. The rooms were very clean and the bed was comfortable. The inside of the lobby was so beautiful and the courtyard as well. Also tried one of the restaurants on site the Desire Oyster Bar and it was wonderful from the workers to the food provided best oysters and hurricane drink! Would definitely come back!
Stayed 2 nights in Jan 2025

2/10 Terrible

Zenobia

Would never stay there again nor would I recommend anyone to stay there. The staff lack customer service skills ESPECIALLY the front desk staff. Be prepared to be charged additional fees at the check in and upon checking out with no explanation other than “ you have to contact the finance department “ as per the manager. Still waiting for a response over a month later
Stayed 3 nights in Dec 2024

10/10 Excellent

Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything was incredible from the staff to the food to the room
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2025

6/10 Okay

Heather

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Shelly Kay, Seattle

Stayed 4 nights in Dec 2024

10/10 Excellent

Jason, Grand Junction

Stayed 4 nights in Jan 2025

6/10 Okay

Adrienne

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The location is very convenient. The biggest concern was the service daily in the hotel room. The only thing that got cleaned was the bed made. One day the trash bag was left on the counter where the tv is. Also left their cleaning rag sitting out on the closet door. Over a one week stay the room was never vacuumed, sheets were not changed, and furniture was not wiped down. Coffee grounds sat there for days until we realized they were not going to wipe anything down. Disappointed.
Stayed 6 nights in Jan 2025

10/10 Excellent

Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful!!! Staff was great!!
Stayed 1 night in Dec 2024

8/10 Good

Chastity

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room did not have a refrigerator or any paintings (decor), etc. for a suite I expected more.
Stayed 4 nights in Jan 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another Great Time in New Orleans

It is our go to place for the Christmas holidays with family. Enjoying being so close to the French Quarter area.
Stayed 3 nights in Dec 2024

6/10 Okay

Shironda

Traveled with group
Liked: Cleanliness, property conditions & facilities

Not worth it

I was supposed to receive a daily credit from the report fee, but when I checked out and reviewed my folio, it wasn't listed...despite having made purchases at the hotel bar and restaurant. When I asked about it, the supervisor, who was very annoyed with my inquiry, told me that I did receive the credit, but I just wouldn't see it on the folio. What? She ended up jusr giving me a credit, but couldn't even explain when or where it had been applied. As for the Oyster House, the food was disappointing. Breakfast was okay, but dinner was barely edible—everything came out cold. The crab cakes were clearly frozen, packed with more breading and filler than actual crab. I ordered the trio with gumbo, red beans and rice, and a third dish that was so forgettable I can't even remember it. The red beans and rice were supposed to come with andouille sausage, but all I found was one small coin-sized slice buried in the rice, with a kielbasa on top that they didn’t even bother to cut. The beds were another issue...there was no blanket, just a sheet and a spread. I spent three freezing nights because I couldn’t get the room warm enough. Speaking of the room, it was very average for the thousand I paid for three nights. You're basically just paying to stay on Bourbon Street, and that’s about it.
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful, comfy and good location! Only missed having a heavy and nice comforter in the bed.
Stayed 2 nights in Oct 2024

6/10 Okay

Allison

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Candace

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel! Nice staff as well!
Stayed 3 nights in Jan 2025

8/10 Good

Donald

Central location
Stayed 1 night in Jan 2025

8/10 Good

Shannon

Traveled with family
Liked: Staff & service, property conditions & facilities
Over priced for the room size and amenities included. Good people and fun atmosphere
Stayed 1 night in Jan 2025

6/10 Okay

Joseph

Stayed 3 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025