Sonesta ES Suites New Orleans Convention Center

3.5 star property

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Terrace/patio
Lobby
Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens) | Private kitchen | Fridge, microwave, stovetop, dishwasher
Outdoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Parking available
  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
345 St Joseph St., New Orleans, LA, 70130
  • Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Magazine Street
    ‪5 min walk‬
  • National World War II Museum
    ‪6 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 462.6 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (One Bedroom)

  • 498.2 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

  • 889.6 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • 462.6 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 320.2 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Sonesta ES Suites New Orleans Convention Center

3.5-star hotel in Arts/Warehouse District
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area, and conference space are onsite. Weekly housekeeping is available.
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites New Orleans Convention Center features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 700 square feet (65 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a picnic area, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Sonesta ES Suites New Orleans Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (41 inch wide door)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1267 out of 2209 reviews
Rating 8 - Good. 528 out of 2209 reviews
Rating 6 - Okay. 216 out of 2209 reviews
Rating 4 - Poor. 92 out of 2209 reviews
Rating 2 - Terrible. 106 out of 2209 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Colette

Disliked: Staff & service
The continental Breakfast was terrible! The staff were friendly but the food choices are not good at all! Plus not being able to serve myself was a major disappointment! The front desk staff some were nice some needed attitude adjustments. Not the same atmosphere as the last time I stayed there.
Stayed 2 nights in Nov 2024

8/10 Good

Sanet

Enjoyable and friendly and helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Maria

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kaydeania

Liked: Cleanliness, staff & service, property conditions & facilities
That it felt safe, convenient to shop
Stayed 3 nights in Nov 2024

10/10 Excellent

Tyronda

Traveled with group
Liked: Amenities
I enjoyed myself and so did my guest. It was my first experience in New Orleans and I love your City thank you for the stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Edwin

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deff will be staying again at this hotel everything is so convenient and walking distance from the hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Shatana

Stayed 2 nights in Oct 2024

10/10 Excellent

RICHARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 2 nights in Nov 2024

8/10 Good

James

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice set up for room and good property, but the walls look old and the bathrooms need some TLC. Service was excellent.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Liked: Staff & service, room comfort
We loved the property and the staff was great. However, there were ants in the kitchen and the toilet and bath drain were really slow to drain and we didn’t receive any housekeeping during our visit. Not sure if we were supposed to request it or not. To be fair, we didn’t complain but it should probably be fixed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not exactly what I expected but it was a quick weekend getaway, the staff was friendly and it was comfortable in a super great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kanika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms look like apartments inside.
Stayed 1 night in Nov 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for The Eras Tour and enjoyed my stay so much. I’m a young girl and felt completely safe in this area, hotel staff was also amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Jana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

James, Millsboro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendless & Staff helpful
Stayed 1 night in Nov 2024

2/10 Terrible

Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for me
The room is low budget the room had hair in the tub in the bathroom on the towels and pillows I was very upset about it. I called front desk several times To get more towels they kept putting me on hold. I didn’t even want to eat the breakfast I was over this place. Very over priced for the room and the entire place smells funny valley is super high
Stayed 1 night in Nov 2024

6/10 Okay

Alaine

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old, run down. Friendly staff but just tool old of a building and not updated for my preference.
Stayed 3 nights in Oct 2024

10/10 Excellent

Juriko, garden grove

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, very pleased with this hotel the staff Very friendly, Helpful, And a pleasure to be greeted by every morning and night. Good location, Food and bars are close by, you have museums as well. My only issue was I had the studio room and the TV inside our room didn’t work, And a random day, someone knocked on my door and said that they needed to come in and change the keypad, which was a little weird because it was in the morning and nobody had told us anything about it having them inside the room was kind of awkward.
Stayed 4 nights in Oct 2024

6/10 Okay

Sharon

Dated and tired room. In need of repairs to plumbing and lighting.
Stayed 3 nights in Oct 2024

10/10 Excellent

Regina

Stayed 1 night in Oct 2024

10/10 Excellent

Aurelia

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kassie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super fun and kind to talk too during Taylor swift event
Stayed 1 night in Oct 2024

10/10 Excellent

Andre

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall
Stayed 2 nights in Oct 2024

8/10 Good

Anne

Stayed 3 nights in Oct 2024