Ratings based on 1,443 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 22, 2024 on Expedia
Great hotel and staff
Comment from Hotel Management
Apr 22, 2024 by Carlos Jenkins, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
by A verified traveler
Posted Apr 21, 2024 on Expedia
Liked location, pool, comfortable bed, all staff,balcony, and restaurant.
Disliked bathroom, needs update, shower not hot enough and stinging stream. Very loud through the night, trash pickup every 0300! No complimentary coffee! $500 a night, curtain to balcony and bed shirt stained, please -can do better than this.
Comment from Hotel Management
Apr 21, 2024 by Carlos Jenkins, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
by A verified traveler
Posted Apr 21, 2024 on Expedia
Beautiful hotel and lovely people! We had a blast!
Comment from Hotel Management
Apr 21, 2024 by Carlos Jenkins, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
by A verified traveler
Posted Apr 20, 2024 on Expedia
Great location in the heart of NOLA French Quarter, a historic old-style hotel.
Does not deserve four stars. Caulking in the bathroom was worn and black with mold. The bar and hotel selection was way too limited. The staircase rug in the once elegant entrance was frayed and worn.
Comment from Hotel Management
Apr 21, 2024 by Carlos Jenkins, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
by A verified traveler
Posted Apr 18, 2024 on Expedia
Close to everything in the French Quarter. Beautiful, well maintained building although our room was small.
Comment from Hotel Management
Apr 20, 2024 by Carlos Jenkins, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
by A verified traveler
Posted Apr 18, 2024 on Expedia
The property itself was great and in a great location and the staff also was wonderful , the reason for the 3 star review was that for the price I paid for the room ($400 a night) I expected a bit more, the room was just average, and it didn’t even had a mini fridge, I had to request one from the front desk. The bathroom was small and had hot water issues and the tub was very slippery and you didn’t even get free WIFI, really $9.95 a day for WIFI is ridiculous. I’ve stayed at numerous hotels in the French Quarter and there was many others that cost less with equal if not better rooms.
Comment from Hotel Management
Apr 20, 2024 by Carlos Jenkins, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. I certainly apologize for the hotel conditions in some areas were not to your standards. We are addressing your feedback with the appropriate departments. Thanks again for staying with Omni Royal Orleans.
by A verified traveler
Posted Apr 18, 2024 on Expedia
Let’s us check
In early with no issue.
Comment from Hotel Management
Apr 20, 2024 by Carlos Jenkins, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
by A verified traveler from Prescott
Posted Apr 16, 2024 on Expedia
Comment from Hotel Management
Apr 20, 2024 by Carlos Jenkins, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
by A verified traveler from San Jose
Posted Apr 16, 2024 on Expedia
Staff was super friendly! Just an overall amazing place to stay!
Comment from Hotel Management
Apr 17, 2024 by Carlos Jenkins, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans
by A verified traveler
Posted Apr 15, 2024 on Expedia
Friendly and accommodating staff.
Comment from Hotel Management
Apr 16, 2024 by Carlos Jenkins, Hotel Management
Thank you for taking the time to review our hotel. We greatly appreciate your feedback. As a team, guest satisfaction is what we strive for. Memorable experiences are what we enjoy providing for our guests while they stay with us and enjoy the many festivities in New Orleans. Thanks again for staying with Omni Royal Orleans