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New Orleans Marriott

4.0 star property

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Photo gallery for New Orleans Marriott

Reception
Meeting facility
Outdoor pool, sun loungers
Premium bedding, down comforters, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
555 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Ernest N. Morial Convention Center
    ‪15 min walk‬
  • Caesars Superdome
    ‪19 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

  • City view
  • 708 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

  • City view
  • 708 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • City view
  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • City view
  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • City view
  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • City view
  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, River View

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, River View

  • River view
  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

  • City view
  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Tower

Executive Suite, 1 Bedroom, Non Smoking, Tower | Living area | 55-inch flat-screen TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Non Smoking, Tower

  • City view
  • 708 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • City view
  • 260 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Non Smoking

  • River view
  • 708 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

  • City view
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking, City View

  • City view
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • City view
  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

New Orleans Marriott

Hotel in French Quarter
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. Housekeeping is available on request.
New Orleans Marriott offers 1333 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include designer toiletries and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

New Orleans Marriott features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center. Event facilities measuring 86849 square feet (8069 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

New Orleans Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:30 AM and on weekends between 6:30 AM and noon.
New Orleans Marriott has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 50.72 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to noon on weekends; USD 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 86,849 square feet of conference space
  • Business center

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 41 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.00 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 50.72 per day
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

New Orleans Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 982 out of 1622 reviews
Rating 8 - Good. 347 out of 1622 reviews
Rating 6 - Okay. 172 out of 1622 reviews
Rating 4 - Poor. 66 out of 1622 reviews
Rating 2 - Terrible. 55 out of 1622 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ROSIE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The concierge. Tobert Dubois was outstanding. He helped with reservations tours and good referrals for dinner. All staff were very friendly and provided good service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located near Bourbon Street and Canal. Walking distance to most restaurants, and activities. Beautiful Location. Love the rooms and the exercise room was excellent well equipped. Nice pool. Really love the security of the elevators. Staff was wonderful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sherell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agent delivered exceptional customer service and the breakfast staff was professional and friendly as well last but not least the breakfast was on point!!! I will definitely book a stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Derrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and view was great. Restaurants in the area are within walking distance
Stayed 3 nights in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and hotel!
Stayed 3 nights in Jan 2025

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and hotel were nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually opt for a "local" hotel but I'm very impressed with the New Orleans Marriott. The property is fresh and in good working order. We felt safe and comfortable. I also like a hotel with a bathtub.
Stayed 2 nights in Jan 2025

8/10 Good

Maureen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Courtney

Stayed 2 nights in Dec 2024

10/10 Excellent

Liam

Stayed 1 night in Dec 2024

10/10 Excellent

Tom

Stayed 1 night in Jan 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable stay with lovely service
Stayed 1 night in Jan 2025

8/10 Good

Aurelia, Yonkers

Liked: Cleanliness, staff & service, property conditions & facilities
It’s on the outskirts of the French Quarter so it close enough to get to all the fun and far enough to get some peace and quiet when needed. The Starbucks in the lobby is a plus.

10/10 Excellent

Derek, Middletown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Pushkraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Vaniqua

Liked: Staff & service
Stayed 4 nights in Dec 2024

2/10 Terrible

BRENDA

Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 5 nights in Dec 2024

6/10 Okay

Patricia

Stayed 3 nights in Dec 2024

10/10 Excellent

Craig

Stayed here for the Sugar Bowl and NYE’s festivities. Was a great hotel. Except for the Bourbon St incident it was fantastic. Prayers for all involved.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Austin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024