See all properties

New Orleans Marriott

4.0 star property

Choose dates to view prices

Photo gallery for New Orleans Marriott

Reception
Outdoor pool, open 7:00 AM to 11:00 PM, sun loungers
Exterior
Meeting facility
Premium bedding, down comforters, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
555 Canal St, New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Ernest N. Morial Convention Center
    ‪13 min walk‬
  • Caesars Superdome
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

55-inch flat-screen TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Tub)

  • 708 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 Bedroom, Tower (Mobility Accessible, Roll-In Shower)

  • 708 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, River View

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, River View

  • 260 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Tower

Executive Suite, 1 Bedroom, Non Smoking, Tower | Living area | 55-inch flat-screen TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Non Smoking, Tower

  • 708 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 260 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with cable channels, TV, Netflix

Executive Suite, 1 Bedroom, Non Smoking

  • 708 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking, City View

  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 260 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Crowne Plaza New Orleans French Qtr - Astor by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (4655)
$145 nightly
The price is $145 total
includes taxes & fees
Crowne Plaza New Orleans French Qtr - Astor by IHG

About this property

New Orleans Marriott

Hotel in French Quarter
This smoke-free hotel features 2 restaurants, an outdoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
New Orleans Marriott offers 1333 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include designer toiletries and hair dryers.

This New Orleans hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

New Orleans Marriott features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

New Orleans Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:30 AM and on weekends between 6:30 AM and noon.
Canal Street Burger Bar - This restaurant specializes in American cuisine and serves lunch and dinner.
55 Farenheit - This bar serves lunch and dinner. Open daily.
5Fifty5 Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.
Canal Street Pantry Cafe - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 50.72 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:30 AM on weekdays and 6:30 AM to noon on weekends; USD 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 55 Farenheit
  • 5Fifty5 Restaurant
  • Canal Street Burger Bar
  • Canal Street Pantry Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 86,849 square feet of conference space
  • Business center

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 41 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.00 per person
  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 50.72 per day
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

New Orleans Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1015 out of 1632 reviews
Rating 8 - Good. 342 out of 1632 reviews
Rating 6 - Okay. 166 out of 1632 reviews
Rating 4 - Poor. 61 out of 1632 reviews
Rating 2 - Terrible. 48 out of 1632 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lucas

Traveled with partner
Liked: Amenities
Disliked: Staff & service
We were here before the superbowl and felt that the normal clients were not the staff priority, the room had not been cleaned one morning and we asked several times before they sent someone with no specific attention to forgive them.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for Mardi Gras so it is an amazing location! Parades went right in front but the noise wasn’t loud inside the hotel. The staff was mostly friendly. Check in was easy and the valet were all amazing! We were able to keep our car there after we checked out so we could enjoy the rest of the day!
Stayed 1 night in Mar 2025

8/10 Good

Audrea

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

The service was excellent. It was Mardi Gras so they were a lot of folks partying until the wee hours. It’s not the hotel’s fault. Just the luck or lack their off of the booking. The walls were very thin. All and all I enjoyed the stay. Location was stellar. The food was excellent.
Two queen beds.
Stayed 2 nights in Feb 2025

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Valet was very rude. Said he couldn’t park my truck. Called in advance to double check vehicle size. Front desk ok it. Parked 4 blocks away and paid $142 dollars for 2 nights. Game back from dinner was shocked to see 10 2500 size trucks every where in parking garage. Nobody could tell me why I was turned away. Every day they took me trucks the size of mine. Attendant said they only park 1/2 ton trucks. Which was not true
Stayed 2 nights in Feb 2025

6/10 Okay

Kenneth

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service

Marriott New Orleans. The bad. The ugly

Lovely location in New Orleans. Great view of canal street and the parades fromnour room. Biggest complaint is the room was not as clean as one would expect from a Marriott property. Our mini fridge did not appear to have been cleaned or sanitized in quite a while as when we opened it it was full of food...and a god awful odor.....an entire ham dinner with the fixins was in it and appeared to have been a long time . All we wanted to do was store some watet bottles to keep cold. The coffee station was not filled. We contacted the front desk about the fridge and took them 2 and half hours to responde to our complaint about the fridge. See photo below for how the mini fridge was. It shocked the houskeeper manager so.much she took a photo of it. The 2 other complaints were that the thermostat really did not work well. It was a very cold time we were there (Late Feb temps in the low 30s to low 40s) and even on the 18th floor did not keep room warm. Also the last day of our stay we had no hot water and our reponse from the management team was lukewarm at best. I will say on a positive note that the food at my conference was excellent and the service of this team was also very good. The bar and other restaurants associated with the hotel were also good. My complaint is that the room was dated. Housekeeping was not paying attention to detail with their daily cleaning and maintenance needed to pay more attention as well. Definitely not up to typical Marriott standards.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Comfortable. Loud on the street outside my window—but that’s to be expected given the location.
Stayed 3 nights in Feb 2025

8/10 Good

Harrison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 2 nights in Feb 2025

10/10 Excellent

RUFUS, Rowlett

Stayed 3 nights in Feb 2025

10/10 Excellent

yoani

Liked: Amenities
Very good area, Employees were very nice !
Stayed 3 nights in Feb 2025

6/10 Okay

Jose V.

Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to all the places to visit in the French Quarter. Friendly staff, lively lobby.
Stayed 3 nights in Jan 2025

10/10 Excellent

Gabby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! great view of the city, easy walk to see the sites and places to eat! Staff were all very nice and welcoming!
Stayed 1 night in Feb 2025

8/10 Good

Rick

Stayed 1 night in Feb 2025

8/10 Good

rebecca

Traveled with group
Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Thomas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rasheeda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel credit was not explained until the day before we left the hotel and this is when we asked.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort

Clean but the sheets didn't fit the bed.

Stayed 1 night in Feb 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Taccara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property that is close to everything. Stayed in room 902. The elevators were confusing at first. Only complaint there was many moth like flies in the room daily. I would stay again though.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jewel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed my girls trip, it was a perfect location for all our needs
Stayed 3 nights in Feb 2025

8/10 Good

Christof, Tucker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025