Ratings based on 355 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Mar 26, 2024 on Expedia
Charming and a great courtyard
Comment from Hotel Management
Mar 26, 2024 by csa, Hotel Management
Thanks for the feedback. We look forward to you staying with us again !
by A verified traveler
Posted Mar 24, 2024 on Expedia
Great property close to all activities
Comment from Hotel Management
Mar 25, 2024 by csa, Hotel Management
We are delighted that you enjoyed your stay. Thanks for staying with us !
by A verified traveler
Posted Mar 24, 2024 on Expedia
I rate our stay a 9 only because our bathroom sink was not draining correctly since day 1. We asked to get it fixed but even then it was clogging up. Otherwise than that the hotel is beautiful especially since we had a corner room
Comment from Hotel Management
Mar 24, 2024 by csa, Hotel Management
We apologize for the inconvenience. We will address this issue. Thank you for the feedback and staying with us !
by A verified traveler
Posted Mar 20, 2024 on Expedia
Comment from Hotel Management
Mar 21, 2024 by Gina, Hotel Management
Good Morning !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team
by A verified traveler
Posted Mar 20, 2024 on Expedia
It was in a great area near my conference. Front desk responded to issue with room quickly.
Comment from Hotel Management
Mar 20, 2024 by Gina, Hotel Management
Good Morning !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team
by A verified traveler
Posted Mar 19, 2024 on Expedia
The actual hotel and staff were amazing. We were fully prospered for the noise of Bourbon st but not for the transients who set up camp with their dog that barked incessantly all night long. Not the hotels doing but it really ruined it. They harassed people all night long and had a pile of filth surrounding them. In direct front of our room. It ruined it but that’s just the filthy town. Not the hotels fault. Really disappointing. .
Comment from Hotel Management
Mar 19, 2024 by Gina, Hotel Management
Good Morning Heather !,Thank You for the Positive Review.Our Goal is to make our guest feel welcome and provide stellar services to make our guest feel at home.i will share your feedback with our management team
by A verified traveler
Posted Mar 18, 2024 on Expedia
It was nice and clean would stay again. It has a cute gym and great location. The staff were pretty nice, no complaints.
Comment from Hotel Management
Mar 18, 2024 by csa, Hotel Management
We are delighted that you enjoyed your stay. We are looking forward to you staying with us again
by A verified traveler
Posted Mar 18, 2024 on Expedia
Very convenient location staff was very friendly.
Comment from Hotel Management
Mar 18, 2024 by csa, Hotel Management
We really appreciate the feedback. We look forward to you staying with us again
by A verified traveler
Posted Mar 17, 2024 on Expedia
Property was overall OK although rooms are very small. Our main issue was staff services. Valet was pretty much impossible, especially at check in. Staff at front desk were indifferent and inhospitable. As to the room: the shower had a rod with a missing shower curtain, so water sprayed all over the bathroom with every shower. I reported this on the first day and it was never addressed. Toilet in room was not flushing properly when we arrived. Finally, on the last day of our stay the lobby smelled like rotting trash.
Comment from Hotel Management
Mar 17, 2024 by csa, Hotel Management
We do apologize for the you experienced during your stay. We will address any and all issues that occurred. Thank you for staying with us !
by A verified traveler
Posted Mar 17, 2024 on Expedia
Hotel was clean & staff was very helpful
Comment from Hotel Management
Mar 17, 2024 by csa, Hotel Management
We are delighted that you enjoyed your stay with us. We look forward to you staying with us again