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JW Marriott New Orleans

4.5 star property

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Photo gallery for JW Marriott New Orleans

Lobby
Lobby
Meeting facility
Exterior
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
614 Canal St, (Entrance on 611 Common St), New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (View)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (View)

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Guest Room, 2 Queen, French Quarter View

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Guest Room, 2 Queen, French Quarter View

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium, Larger Guest Room, 1 King, Canal Street View

1 bedroom, in-room safe, desk, iron/ironing board

Premium, Larger Guest Room, 1 King, Canal Street View

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for California King, Deluxe Guest Room

1 bedroom, in-room safe, desk, iron/ironing board

California King, Deluxe Guest Room

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Corner

1 bedroom, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Non Smoking, Corner

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, City View (Corner)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Non Smoking, City View (Corner)

  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About this property

JW Marriott New Orleans

4.5-star hotel in New Orleans Central Business District
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and conference space. Housekeeping is available on request.
JW Marriott New Orleans offers 501 air-conditioned accommodations with iPod docking stations and safes. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

JW Marriott New Orleans features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 23313 square feet (2166 square meters) include conference space. This luxury hotel also offers a library, gift shops/newsstands, and concierge services. Onsite parking is available (surcharge).

JW Marriott New Orleans is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Lobby Lounge - This bar serves light fare only.
Fogo de Chao - This steakhouse serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 53 per day; includes in/out privileges)

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: USD 3 to 8 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fogo de Chao
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 22 meeting rooms
  • 23,313 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet
  • Handrails in stairways (34 inches high)
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 30 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 3.00 to 8.00 per person
  • Valet parking fee: USD 53.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hotel New Orleans
JW Marriott New Orleans
JW New Orleans
JW New Orleans Marriott
Marriott JW New Orleans
JW Marriott New Orleans Hotel
Marriott New Orleans JW
New Orleans JW
New Orleans JW Marriott
JW Marriott New Orleans Hotel
JW Marriott New Orleans New Orleans
JW Marriott New Orleans Hotel New Orleans

JW Marriott New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1002 reviews
Rating 8 - Good. 157 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Erika, Harlingen

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and the staff was very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic !
Stayed 3 nights in Mar 2025

6/10 Okay

Marco, Houston

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of this JW peoperty is ideal. Close to the French Quarter, casino, and shopping. Overall, the JW was nice, however the walls are paper thin. We were abruptly awaken by the folks staying next to us at 3:35 am. You could here them talking, screaming, shutting the door, etc. This went on until 5am. Upon check out, I was asked how our stay was and I mentioned this. I received a "sorry" and that the folks arrived at 3:30am. No offer to comp parking or offer any other type of compensation for the disturbing sleep for my family. With so many choices in NOLA, we will not return to this property. It is a shame because we love JW properties. I will give a shout out to our bellhop. He was super helpful and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Eldon

Thank you
Stayed 2 nights in Feb 2025

10/10 Excellent

steve

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Roosevelt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at JW Marriott New Orleans

It as very nice, the staff were friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Drewonna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2025

10/10 Excellent

Juan, WHITTIER

Stayed 4 nights in Feb 2025

10/10 Excellent

ereca

Stayed 5 nights in Feb 2025

6/10 Okay

Don

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We usually stay further in the French Quarter in some of the historic hotels, but we decided to try the JW on our latest trip to New Orleans. It did not disappoint! The staff was friendly, professional, and helpful. The drinks and food were excellent with great service at the bar. Janet, the concierge was particularly warm and helpful, even though my husband and I have been to New Orleans multiple times. Our room was particularly large, very comfortable, quiet, clean, and relaxing. We will definitely consider the GW on our next trip back to New Orleans..
Stayed 2 nights in Feb 2025

10/10 Excellent

Monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. It’s in a great location for shopping, dining, and bourbon street. I will definitely stay here again.
Stayed 1 night in Feb 2025

4/10 Poor

Kunali

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Rhamses

Stayed 2 nights in Feb 2025

10/10 Excellent

Keith

Doormen were fabulous
Stayed 4 nights in Feb 2025

10/10 Excellent

Brint

Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Stayed 1 night in Feb 2025

8/10 Good

Muhammad

Excellent
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveler

Room was “ok”.

The room was “ok”. We had a loud sewage smell from our toilet the entire time. We were also overcharged by $25 for snacks from the area downstairs. They told us at the front desk they would refund it - but haven’t seen the credit.
Stayed 2 nights in Feb 2025

6/10 Okay

Leonard

Stayed 1 night in Jan 2025

10/10 Excellent

Melissa E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Hotel was in a great location. Lounge and lobby and room was clean. The topper was how friendly the staff was, they were so helpful and accommodating.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and comfortable stay.
Stayed 2 nights in Feb 2025