Ratings based on 1,350 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 24, 2024 on Expedia
Staff very friendly and helpful
by A verified traveler
Posted Apr 22, 2024 on Expedia
Great
Comment from Hotel Management
Apr 22, 2024 by Valeriya Bezkhlebetskaya -Guest Experience Analyst, Hotel Management
Your glowing review has truly made our day! Thank you for choosing Hotel Monteleone and for taking the time to share your positive experience. We're delighted that you enjoyed your stay with us. It would be our pleasure to welcome you back for another exceptional stay in the future. Until then, safe travels and warm regards from all of us here at Hotel Monteleone!
by A verified traveler
Posted Apr 21, 2024 on Expedia
by A verified traveler
Posted Apr 20, 2024 on Expedia
.
Comment from Hotel Management
Apr 22, 2024 by Valeriya Bezkhlebetskaya -Guest Experience Analyst, Hotel Management
We truly appreciate your kind words and excellent rating! It was our pleasure to ensure you had a memorable stay with us. We look forward to the opportunity to host you again at Hotel Monteleone!
by A verified traveler
Posted Apr 19, 2024 on Expedia
We really expected more from the hotel. My husband had requested to do something for our anniversary, hotel said they would get back with him but never did.
Comment from Hotel Management
Apr 22, 2024 by Valeriya Bezkhlebetskaya -Guest Experience Analyst, Hotel Management
We sincerely apologize for the disappointment regarding your anniversary request. This oversight in communication does not reflect the standard of service we strive to uphold at Hotel Monteleone. Please accept our apologies for any inconvenience caused.Our concierge team is dedicated to ensuring that special occasions, like anniversaries, are celebrated in a memorable and meaningful way. They would be more than happy to assist you in arranging something special for your next visit.Again, we apologize for the oversight and appreciate your feedback. If there's anything we can do to enhance your future experience or assist with your anniversary celebrations, please don't hesitate to reach out to our concierge team. We look forward to the opportunity to make your next stay truly exceptional.
by A verified traveler
Posted Apr 18, 2024 on Expedia
Fabulous property!
Comment from Hotel Management
Apr 18, 2024 by Valeriya Bezkhlebetskaya -Guest Experience Analyst, Hotel Management
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our fabulous property. Your satisfaction is our utmost priority, and we're delighted that we could provide you with a memorable experience. If there's anything else we can assist you with or if you have any feedback to share, please don't hesitate to reach out. We look forward to welcoming you back to Hotel Monteleone for another fabulous stay in the future!
by A verified traveler
Posted Apr 16, 2024 on Expedia
Sadly we only had one night at the Hotel Monteleone,but we made the best of it. Perhaps the one regret is that the carousel bar was packed every time we checked it from noon til 11 pm, but the secondary bar nearer the stage was there for us and we enjoyed chatting with the bartender there and learning about Sazerac. Locations is the best in the FQ and staff fabulous!
Comment from Hotel Management
Apr 17, 2024 by Valeriya Bezkhlebetskaya -Guest Experience Analyst, Hotel Management
Thank you for choosing Hotel Monteleone for your stay! We're delighted to hear that you made the most of your time with us. While we regret that the Carousel Bar was busy during your visit, we're thrilled that you found solace and enjoyed your time nevertheless. Our staff takes pride in delivering exceptional service, and it's gratifying to know that they contributed to your positive experience. Should you ever find yourself back in New Orleans, we'd love to welcome you for another memorable stay. If you have any further feedback or comments, please don't hesitate to reach out.
by A verified traveler
Posted Apr 14, 2024 on Expedia
Comment from Hotel Management
Apr 16, 2024 by Valeriya Bezkhlebetskaya -Guest Experience Analyst, Hotel Management
Thank you for your kind words! We're thrilled you enjoyed your stay with us.
by A verified traveler
Posted Apr 14, 2024 on Expedia
Comment from Hotel Management
Apr 16, 2024 by Valeriya Bezkhlebetskaya -Guest Experience Analyst, Hotel Management
We appreciate your feedback and are glad you had a great experience!
by A verified traveler
Posted Apr 12, 2024 on Expedia
The property and staff were fantastic! I'll be back.
Comment from Hotel Management
Apr 16, 2024 by Valeriya Bezkhlebetskaya -Guest Experience Analyst, Hotel Management
Thank you for your kind words! We're thrilled to hear that you had a fantastic experience during your stay with us. We're looking forward to welcoming you back for another wonderful stay in the future! If there's anything specific you enjoyed or anything we can do to make your next visit even more memorable, please don't hesitate to let us know. Thank you for choosing to stay with us!