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City Express by Marriott New Orleans 1-10

3.0 star property

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Photo gallery for City Express by Marriott New Orleans 1-10

Free daily buffet breakfast
Gift shop
Outdoor pool
Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Gym
  • Room service
  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
10100 I-10 Service Road, New Orleans, LA, 70127
  • Bourbon Street
    ‪12 min drive‬
  • Canal Street
    ‪13 min drive‬
  • Caesars New Orleans Casino
    ‪14 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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$83 total
includes taxes & fees
May 15 - May 16
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About this property

City Express by Marriott New Orleans 1-10

3-star hotel in New Orleans East Area
Along with an outdoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and conference space are onsite.
City Express by Marriott New Orleans 1-10 offers 50 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
City Express by Marriott New Orleans 1-10 features an outdoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 16210 square feet (1506 square meters) include conference space. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in November 2022.

City Express by Marriott New Orleans 1-10 has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 16,210 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower (30 inches high)
  • Grab bar near toilet (25 inches high)
  • Roll-in shower (32 inches wide)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from March 8 2025 to April 17 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from May 29 to September 04

Property is also known as

Avalon New Orleans
Wyndham Garden New Orleans East Hotel
Wyndham Garden New Orleans Hotel
Sheraton New Orleans Airport
Four Points By Sheraton New Orleans Airport Hotel Metairie
Four Points Metairie
Avalon New Orleans Hotel
Wyndham Garden New Orleans East
Wyndham Garden New Orleans
Le Parc Hotel
Hotel Le Parc
Best Western New Orleans East
Wyndham Garden New Orleans East
City Express by Marriott New Orleans Northeast
City Express by Marriott New Orleans 1-10 Hotel
City Express by Marriott New Orleans 1-10 New Orleans

City Express by Marriott New Orleans 1-10 Reviews

Reviews

6.2
Rating 10 - Excellent. 113 out of 409 reviews
Rating 8 - Good. 61 out of 409 reviews
Rating 6 - Okay. 66 out of 409 reviews
Rating 4 - Poor. 55 out of 409 reviews
Rating 2 - Terrible. 114 out of 409 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Maureen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel sent me a message the day of arrival. I had to drive 7.5 hours, looked at my phone to see there would be NO water if I planned to stay there. Of course I cancelled…. And had to obtain assistance with securing another place to stay the night. Why not send a text message or call me?!
Stayed 2 nights in Jan 2025

2/10 Terrible

Mr_ursin

Stayed 1 night in Jan 2025

4/10 Poor

Jahn, Urbandale

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was so nice and helpful. Unfortunately, the hotel is under massive renovations and everything was either not available due to the renovations or it was tore up. The beds were super comfortable but the room was not appealing. Baseboards were all tore off and the room was in need of a lot of updating. I’m sure once the renovations are complete, this will be a beautiful hotel but for what we paid per night, I think I could have stayed somewhere that was more put together and had the services advertised available.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
They rebuilding it’s coming out nice clean and the front desk lady was very helpful I know whatever plan they have for it it’s going to nicer in the future months to come but it was clean and comfortable
Stayed 1 night in Jan 2025

2/10 Terrible

chong o

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Just no good
Stayed 4 nights in Jan 2025

8/10 Good

Mika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Terrica

Horrible
Stayed 1 night in Jan 2024

6/10 Okay

Vanessa

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tiona

Stayed 1 night in Nov 2024

4/10 Poor

Luis Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Staff & service, amenities
Staff was so friendly and accommodating. Had a great visit and am going to miss New Orleans with my whole heart.
Stayed 4 nights in Oct 2024

6/10 Okay

Fenton

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were very friendly and worked hard to solve our issues. Got us a shower curtain as our was missing upon check-in. Reservation confusion had them strip our bedding and not remake beds for our final night.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, room comfort

B@6F

Stayed here for a couple nights to play airsoft at the old Six Flags near by. The staff was very nice and helpful. I'm from Missouri and Nebraska so I'm just not familiar with Louisiana at all but the humidity had water dripping or condensation everywhere. Fun times. The hotel felt like it was under construction or repair in a lot of areas but the place did feel run down or look broken. Basic continental breakfast stuff. Pool was open and working the whole time i was there, rare at a lot of hotels I've gone to this year, so cool beans there. There's a Walmart and some fast food places nearby, the people in the area didn't seem very nice but oh well.
Stayed 3 nights in Sep 2024

6/10 Okay

Debbie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked my room for 5 days after staying here for four nights I believe there are bed bugs I have red bumps all over my arms and legs now and skin is very itchy!
Stayed 4 nights in Sep 2024

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review before you book.

They put us in an occupied room with animals when we checked in. Terrible it was bad however they got us another room. The hotel was under construction which we didn’t know until after we booked.
Stayed 2 nights in Sep 2024

10/10 Excellent

Airwrecka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was super convenient, easy access to the hwy, allowing us to get anywhere quickly. The staff was so friendly! From check in to the check out everyone we came across was so nice. Thank you all again for making it such a comfortable stay!
Stayed 2 nights in Sep 2024

2/10 Terrible

Esther

Disliked: Cleanliness, staff & service, property conditions & facilities
Horribles condiciones, apestaba por todas partes, el ascensor tenia caca de perro, las carpetas del piso estaban super sucias, baño sucio, el agua de la dicha no calentaba, todo fue horribleeeee no rrserven alli
Stayed 1 night in Sep 2024

8/10 Good

Karen

Stayed 3 nights in Sep 2024

10/10 Excellent

Kathi, Riverton

Liked: Cleanliness, amenities
Friendly and nice. Good value
Stayed 1 night in Sep 2024

6/10 Okay

Toyi

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Property was clean. Staff seemed unwilling to help and rude. Television in room did not work. Room did not have basic items like toilet paper and wash clothes.
Stayed 1 night in Sep 2024

2/10 Terrible

Lonnie

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Aug 2024

10/10 Excellent

Peaches

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Aug 2024

2/10 Terrible

Christie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a smell to it, the linen was damp I had to ask for a blanket that was dry and my daughter had to use her blankets out the car. The headboard and the desk chair were filthy. Our toilet didn’t flush when I went to go tell the front desk she was rude and told me there’s no other room and maintenance wouldn’t be in until the morning. I asked for a plunger she still had an attitude then another worker came and told me she would bring one to the room. Overall experience was bad from the arrival to departure from the cleanliness of the property to the issues with my room as well as the rude staff member wouldn’t tell anyone to go to this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Sindell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice!
Stayed 1 night in Aug 2024

2/10 Terrible

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay EVER

I arrived on Friday, there were no towels , it was also late, so of course the nearest stores were closed so I couldn't even go run out and buy any. So my family and I couldn't even wash up or bathe from the ride . My stay was from Friday until Sunday, after we had breakfast, around 9am I asked the clerk for towels, she informed we were on the list and we would get some shortly . A few hours later still no towels , so we had to use tshirts out our luggage to dry off with to take a bath to go where we needed too. Once dressed we went to the Aquarium and Insectarium, walked around and sight saw the city and ate, and headed back to the room , STILL NO TOWELS . By this time it is after 6pm. We had been sweaty from our activities, and still had no towels to bathe with. It was only until I sat in the lobby and complained bc I was going to have to go buy some towels , that another clerk said , what's your room number (I Stayed in room 506), and stated she talked to a manager , left my number and that a manager would call me Monday, and then the towels eventually appeared . I don't blame the clerks , nor the housekeeping , bc my whole stay I only seen one housekeeper , who looked as if she may have been working alone, so I felt sorry for her. After a dip in the pool which I have to admit was the best thing on this stay, we went back to the room and as my oldest daughter proceeded to get in the bed , she stepped on an object that was in the corner by the wall and cut her foot open.
Stayed 2 nights in Jul 2024