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Holiday Inn Express New Orleans - St Charles by IHG

3.0 star property

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Photo gallery for Holiday Inn Express New Orleans - St Charles by IHG

Exterior
Restaurant
Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, individually decorated

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
936 Saint Charles Avenue, New Orleans, LA, 70130
  • National World War II Museum
    ‪4 min walk‬
  • Ernest N. Morial Convention Center
    ‪11 min walk‬
  • Bourbon Street
    ‪16 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds

  • Sleeps 7
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express New Orleans Downtown by IHG

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, (1004)
The price is $132
per night
$155 total
includes taxes & fees
Mar 27 - Mar 28
Holiday Inn Express New Orleans Downtown by IHG

About this property

Holiday Inn Express New Orleans - St Charles by IHG

3-star hotel in Arts/Warehouse District
This smoke-free hotel features a fitness center, valet parking, and a microwave in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Holiday Inn Express New Orleans - St Charles by IHG offers 135 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express New Orleans - St Charles by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 45 per night
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Modern
Hotel Modern New Orleans
Modern Hotel
Modern Hotel New Orleans
Modern New Orleans
Modern New Orleans Hotel
New Orleans Hotel Modern
New Orleans Modern Hotel
Hotel Le Cirque New Orleans
Le Cirque New Orleans
Holiday Inn Express New Orleans St Charles Hotel
Holiday Inn Express New Orleans St Charles
Hotel Holiday Inn Express New Orleans - St Charles New Orleans
New Orleans Holiday Inn Express New Orleans - St Charles Hotel
Hotel Holiday Inn Express New Orleans - St Charles
Holiday Inn Express New Orleans - St Charles New Orleans
Hotel Modern New Orleans
Holiday Inn Express St Charles Hotel
Holiday Inn Express St Charles
Express New Orleans St Charles

Holiday Inn Express New Orleans - St Charles by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 995 reviews
Rating 8 - Good. 259 out of 995 reviews
Rating 6 - Okay. 113 out of 995 reviews
Rating 4 - Poor. 82 out of 995 reviews
Rating 2 - Terrible. 115 out of 995 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Jose L. Garcia

Business traveler
Disliked: Property conditions & facilities
During my stay, I had mixed experiences. On the positive side, the hotel offers breakfast included in the stay, which is a great convenience and adds value to the overall experience. The food selection was decent and made mornings easier. However, I was disappointed with the lack of hot water in the shower. The weather during my visit was cold, and taking a shower became quite uncomfortable. This was a major drawback and something I hope the hotel addresses promptly. Overall, while the complimentary breakfast was a nice touch, the hot water issue significantly impacted the comfort of my stay.
Stayed 7 nights in Dec 2024

2/10 Terrible

Heather

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Switched rooms 3x in an hour
First, the front desk women are amazing. The early night, late night, and morning front desk were amazing. All 3 worked with me and went above and beyond to make my experience ok. They deserve to work for an amazing hotel. This is a management and taking care of the hotel issue. I switched rooms 3 x in the first hour of arrival and checked out the next morning, and then rebooked elsewhere for the rest of my business trip. Room 1: Double instead of the King Suite I reserved. It was dirty. Ashes on the bed. Towels in the bathroom, trash was not empty, bed was unkempt. Maybe staff hung out in there and had some fun? Room 2: Double bunk bed room. Uh. TV didn’t work. Door lock broke. Had to move me to Room 3 Room 3: Another double bunk bed room. Seriously, who is booking these? Thermostat needed batteries so A/C didn’t work. Unacceptable in a humid climate like NOLA. The next morning -no hot water, door lock broke on this room. Checked out.
Stayed 2 nights in Dec 2024

4/10 Poor

James

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looks unkept as a whole. But it was noisy and the hot water was not working. The free breakfast was ok. But just ok. The best part was the pre-packaged yogurt. 😶 The manager was very professional and did compensate us for the hot water issues. But honestly I won’t stay here again.
Stayed 1 night in Dec 2024

8/10 Good

DELICIA, BATON ROUGE

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are very small. Water pressure on the shower was horrible. But the hotel was clean, the staff was very helpful a joy, and the breakfast was pretty good.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tasha, Lebanon

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
No hot water. Rotten milk for breakfast
Stayed 1 night in Dec 2024

4/10 Poor

Gale

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness
There was no hot water (tepid at best - cold shower) and the room air heating did not work. The heat setting only produced cold air meaning the room was cold all night. All staff are were wonderful and thoughtful. Other guests I spoke with experienced the same issues raised supra. In addition, the floor on the far side of the room was obviously not vacuumed - dirty. Not a good value for the price.
Stayed 1 night in Dec 2024

6/10 Okay

Beverly

Business traveler
Staff very helpful. Didn’t like that the water pressure was messed up. I couldn’t shower when I got in at 1:30am. And when I went to shower this morning still had issues. Staff was very caring about the situation
Stayed 1 night in Dec 2024

6/10 Okay

Laura

Disliked: Cleanliness, property conditions & facilities, room comfort
The price for valet parking is too high. The hotel is old and needs upgrading.
Stayed 1 night in Nov 2024

4/10 Poor

Mildred

Traveled with group, Business traveler
Liked: Cleanliness
Difficult to get things done by staff
Stayed 6 nights in Nov 2024

4/10 Poor

Mildred

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
It took more than three ask before my bath soap was refilled.. I wasn't please with this

10/10 Excellent

Sherretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lilet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was about 22 minutes walking going to Canal Street or Bourbon Street, 2 minutes from WWII museum. it' a safe place to walk. The property is respectably clean and the night front desk (who i interacted with) I forgot her name, is super, super kind, and willing to help. The room space is small for party of five, but the bed, pillows is comfy, love the shower. The parking is far 10 mins walk, and gated, which i did not like so inconvenient to use my car at late night, because i have to walk 10 to 12 minutes back to a hotel. if you valet its $50, if it's self-park it's $25. Breakfast is not the best but grateful. overall, it's a good, safe, friendly, family place.
Stayed 3 nights in Nov 2024

8/10 Good

Delores

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are good, it’s just the parking situation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Franklin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, rooms were taken care of. The breakfast ends promptly at 10:00. Check luggage while waiting for transportation was great. Had adequate snacks in the store.
Stayed 2 nights in Nov 2024

10/10 Excellent

JOSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Bindhu

Stayed 4 nights in Oct 2024

8/10 Good

Pauline

Stayed 3 nights in Oct 2024

10/10 Excellent

Joris Pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to visit the National WWII Museum
Stayed 6 nights in Nov 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joseph, Paris

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a reasonably priced hotel located within a mile of most attractions and districts in NOLA. The staff are excellent, welcoming and very helpful. Although Expedia listed laundry services on site, I was disappointed to find them not available at this property. I had to independently contact a launderer which created an expense I wasn’t anticipating. Breakfast is nominal and the same items are served daily. The breakfast serving area is smaller than a hotel room creating a claustrophobic feeling. But seating for breakfast is adequate.
Stayed 5 nights in Nov 2024

2/10 Terrible

GIANLUCA

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Stayed 4 nights in Nov 2024