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Holiday Inn Express New Orleans Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Orleans Downtown by IHG

Exterior
Lobby
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
334 O'Keefe Ave, New Orleans, LA, 70112
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪6 min walk‬
  • Caesars Superdome
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

  • 322 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible

  • 204 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

  • 193 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Express New Orleans Downtown by IHG

Hotel in New Orleans Central Business District
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express New Orleans Downtown by IHG offers 129 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Holiday Inn Express New Orleans Downtown by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express New Orleans Downtown by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 34 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza

Holiday Inn Express New Orleans Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 532 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not require a wheelchair accessible room

For some reason the Front Desk at check-in thought I needed a wheelchair accessible room :(, I had to wait from Noon until 3pm for a room to be made ready! A bad experience. Why did my booking say I needed a handicapped to up pe if room? Please advise
Stayed 2 nights in Mar 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2025

6/10 Okay

John

Stayed 1 night in Feb 2025

10/10 Excellent

Danita

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for what we needed! Booking again!
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Stayed 1 night in Mar 2025

8/10 Good

deanna

Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of the city, the rooms are but tight but manageable. Limited space, they don't mention upon booking that it’s $34 a day to park please be weary of that upon booking.
Stayed 3 nights in Mar 2025

6/10 Okay

Isabella

Traveled with partner
Liked: Cleanliness, staff & service
Average hotel. Expensive for the quality, but it's New Orleans so it was the most affordable we could find. 30 minute walk to the French Quarter. Little details made it less enjoyable. Sheets were paper thin and rough. Hotel breakfast had limited healthy options. Coffee / Tea station inside room was not stocked, so only hot water. Parking was an additional $34 which seems insane since it is not a garage or covered or gated or anything. The parking garage around the corner was gated with security and was $25.
Stayed 1 night in Mar 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff were very friendly and accommodating.
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maceo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Johndy

Stayed 3 nights in Mar 2025

10/10 Excellent

Lessette, Brooklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!!! Near everything!!! Comfortable bedding! Clean and quiet! Near a lot of restaurants and bourbon street. Very safe area!!!
Stayed 3 nights in Mar 2025

4/10 Poor

ashanti

Traveled with partner
Disliked: Cleanliness, staff & service
The tv did not work. The service team did not mop or vacuum the floor. Front desk never answered the phone.
Stayed 4 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big comfortable room

The hotel is in proximity to the French Quarter. It is an easy walk. The room was spacious and the bed was comfortable. Breakfast was a plus. I recommend it.
Stayed 2 nights in Feb 2025

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lourdes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. The room and hallway were clean and quiet. Breakfast variety from scrambled eggs, bacon, sausage, fruits and a number of other foods. Parking fee but conveniently located behind the hotel. I would go back and stay here again.
Stayed 3 nights in Feb 2025

8/10 Good

Catania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed wasn’t very comfortable but that was the only complaint. The check in & out process went quickly & easily. My son told me that the pool was cold but it’s February so, to me, that’s to be expected.
Stayed 2 nights in Feb 2025

8/10 Good

Kathy

Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre cruise vacation

The hotel was in a good location and was very clean the staff was very good!
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Breakfast good. Easy walking to events
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeremy

Stayed 1 night in Feb 2025

8/10 Good

Sylviane

Liked: Property conditions & facilities, room comfort
Very good breakfast, iom a little small and had earplugs on the floor from the person before
Stayed 2 nights in Feb 2025

6/10 Okay

tina

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025