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Holiday Inn Express New Orleans Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express New Orleans Downtown by IHG

Exterior
Premium bedding, in-room safe, desk, blackout drapes
Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Free daily continental breakfast
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
334 O'Keefe Ave, New Orleans, LA, 70112
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪7 min walk‬
  • Caesars New Orleans Casino
    ‪14 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Extra Floor Space)

  • City view
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility)

Standard Room, 2 Double Beds, Accessible (Mobility) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (Extra Floor Space)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • City view
  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible

  • City view
  • 204 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Accessible (Accessible Tub) | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • City view
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

  • City view
  • 193 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Express New Orleans Downtown by IHG

Hotel in New Orleans Central Business District
This smoke-free hotel features an outdoor pool, a fitness center, and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
Holiday Inn Express New Orleans Downtown by IHG offers 129 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Holiday Inn Express New Orleans Downtown by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Holiday Inn Express New Orleans Downtown by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 34 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 34.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

O'Keefe Hotel
O'Keefe Hotel Plaza
O'Keefe Plaza
O'Keefe Plaza Hotel
O'Keefe Plaza Hotel New Orleans
O'Keefe Plaza New Orleans
Holiday Inn Express New Orleans Downtown Hotel
Holiday Inn Express New Orleans Downtown
o Keefe Plaza Hotel
Hotel o Keefe Plaza

Holiday Inn Express New Orleans Downtown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 529 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Stayed 3 nights in Jan 2025

2/10 Terrible

Khristee

Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOLA

Perfect area for walking to the French Quarter.
Stayed 1 night in Jan 2025

6/10 Okay

Maria

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

KHANH

Stayed 1 night in Jan 2025

10/10 Excellent

Ethan

Stayed 4 nights in Jan 2025

10/10 Excellent

KHANH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The ataff was wonderful. The breakfast was great. Our room was a bit smaller than expected, but very functional
Stayed 3 nights in Jan 2025

10/10 Excellent

Rose Ann, Camarillo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Super Dome.
Stayed 7 nights in Dec 2024

10/10 Excellent

Michael

Stayed 4 nights in Dec 2024

10/10 Excellent

Edwin

Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Clean and quiet
Stayed 2 nights in Dec 2024

8/10 Good

Cassandra

Stayed 2 nights in Nov 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very friendly service, delicious breakfast and convenient to walking to Superdome and French quarter. Great stay.
Stayed 2 nights in Dec 2024

2/10 Terrible

Tonja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just go somewhere else

This hotel is in need of serious renovations… the rooms are decent but there is no hot water to shower and doors don’t automatically shut. You have to slam them to ensure your room is secure. The elevators were wonky and didn’t not feel safe at all.
Stayed 2 nights in Dec 2024

8/10 Good

Stephen

Stayed 2 nights in Aug 2024

10/10 Excellent

BlueBlue

Stayed 1 night in Nov 2024

8/10 Good

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Carla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Never disappointed when I stay here,I’m always satisfied with my stay and breakfast is hot and good!
Stayed 1 night in Dec 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Tremetria

Liked: Amenities
Stayed 1 night in Dec 2024

2/10 Terrible

Latara

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Management was rude did not give me my money back
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say we had an amazing vacation staff was all friendly and we were in walking distance to everything!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Denise checked us in. She was friendly, courteous, and efficient. Our air conditioner was not working. It was taken care within 30 mins from time it was reported.
Stayed 1 night in Dec 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024