Caesars New Orleans

4.0 star property

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Photo gallery for Caesars New Orleans

Front of property
Interior entrance
5 bars/lounges
Casino
Casino

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
228 Poydras Street, New Orleans, LA, 70130
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Canal Street
    ‪5 min walk‬
  • Bourbon Street
    ‪10 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪23 min drive‬

Room options

Caesars Luxury Room, 2 Queens

  • 402 sq ft
  • Sleeps 4
  • 2 Queen Beds

Caesars Luxury Room, 1 King, City View

  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

Caesars Luxury Room, 1 King

  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

Harrah's Premium Room, 1 King, River View

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Harrah's Premium Room, 2 Queens, River View

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

Harrah's Luxury Room, 1 King, City View

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

Harrah's Luxury Room, 2 Queens, City View

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

Harrah's Deluxe, 1 King

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Harrah's Deluxe, Two Queens

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

Nobu Luxury Room, 1 King, River View

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Nobu Luxury Room, 2 Queens, City View

  • 350 sq ft
  • Sleeps 2
  • 2 Queen Beds

Nobu Luxury Room, 1 King, City View

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Caesars Premium Room, 1 King, Panoramic View

  • Sleeps 2
  • 1 King Bed

Nobu Luxury Room, 2 Queens, River View

  • 350 sq ft
  • Sleeps 2
  • 2 Queen Beds

Caesars Luxury Room, 1 King, Partial City View

  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

Caesars Premium Room, 2 Queens, River View

  • Sleeps 2
  • 2 Queen Beds

Caesars Premium Room, 1 King, River View

  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

Caesars Luxury Room, 2 Queens, City View

  • 402 sq ft
  • Sleeps 4
  • 2 Queen Beds

Caesars Luxury Room, 2 Queens, Partial City View

  • 435 sq ft
  • Sleeps 2
  • 2 Queen Beds

Similar properties

About this property

Caesars New Orleans

4-star hotel in New Orleans Central Business District
10 restaurants, a casino, and 5 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour fitness center, 3 coffee shops/cafes, and valet parking. Housekeeping is available once per stay.
Caesars New Orleans offers 736 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 10 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. Wired and wireless Internet access is complimentary. Event facilities measuring 30000 square feet (2787 square meters) include conference space. This business-friendly hotel also offers a casino, a 24-hour fitness center, and a vending machine. Concierge services and wedding services can be provided. Onsite parking is available (surcharge). A total renovation of this property was completed in November 2024.

Caesars New Orleans is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Ruth's Chris Steak House - This steakhouse serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Manning's Sports Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.
The Steakhouse - This steakhouse specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
Emeril's Brasserie - This brasserie serves dinner only. Open select days.
Nobu - This fine-dining restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 40 per night)
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 1:00 PM for a fee: USD 20 to 50 per person
  • 10 restaurants
  • 3 coffee shops/cafes
  • 5 bars/lounges

Restaurants on site

  • Emeril's Brasserie
  • Manning's Sports Bar
  • Nobu
  • Ruth's Chris Steak House
  • The Steakhouse

Things to do

  • 1,300 slot machines
  • 120 gaming tables
  • 24-hour gym
  • Casino (115,000 square feet of space)
  • Shopping
  • Sportsbook

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 30,000 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 26 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Renovated entire property - November 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • Destination fee: USD 1 per accommodation, per night
  • Resort fee: USD 22.99 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 20 to 50 per person
  • Covered self parking fee: USD 40 per night (in/out privileges)
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Harrahs & Hotel
Harrahs New Orleans Casino
Harrahs New Orleans Casino & Hotel
Harrahs New Orleans Casino Hotel
New Orleans Casino Harrahs
Harrah`s New Orleans Hotel New Orleans
Harrahs Hotel New Orleans
Harrahs New Orleans Casino New Orleans
Harrahs New Orleans Hotel

Caesars New Orleans Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 480 out of 1001 reviews
Rating 8 - Good. 208 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 98 out of 1001 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Amber

Stayed 4 nights in Mar 2025

8/10 Good

Pamela Chrzanowski Andrew

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Bruce

Stayed 3 nights in Mar 2025

2/10 Terrible

Julie, Orlando

Liked: Cleanliness, property conditions & facilities
The issue we had was first the switched our room to their old out dated hotel instead of what we paid for. Once we got that fixed wait it was a $50 up charge and then the restaurants they have onsite and we planned special celebration does not allow anyone under 21 because the only way to access the steakhouse burger and pizza place and ice cream shop is through casino and you have to go through gate and guard checking all ids. This was super upsetting as we had to find a last minute location to eat. Not good at all and hotel never apologized and then proceeded to up charge my $57 plus 3 $30 resort fees very frustrating.
Stayed 3 nights in Mar 2025

10/10 Excellent

Darren

Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Time in NOLA without Crossing Canal Street!

We really enjoyed staying in the Caesar's Complex in New Orleans. We are fans of the Big Easy and visit often, but this was the first time we stayed at "Caesar's." I use the Caesar's name in parentheses because, when we arrived, we learned that our reservation was in the Harrah's Tower and not the main Caesar's Hotel. It really didn't impact our stay other than it was unexpected. We loved that our king room was upgraded to a suite at no extra charge. It was an awesome room with an amazing view. We loved all the upgrades to the casino and, other than heavily stained carpet in the hallway, our suite was very clean. There's a lot to do right in the neighborhood without even crossing Canal Street to the French Quarter. The casino, restaurants, and some hidden gems in the neighborhood (check out Ernst Cafe - amazing, affordable food and cheap beer!) We definitely will stay at Caesar's again. We spent a lot of time in the casino and had a blast!
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very beautiful property
Stayed 1 night in Feb 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort

Quick Getaway

Great location. Beautiful views. Rooms could use some updated furniture
Stayed 3 nights in Mar 2025

4/10 Poor

Audra

Traveled with group
Disliked: Staff & service
While the inside of the building is lovely, the staff were very rude. They treated people poorly and made fun of customers in front of them. One staff member gave me back the wrong license at a checkpoint, and then walked away to his break, knowing that he gave me back the wrong license. There was one manager who helped and was very kind. The store was always closed and on break with no staff. The front desk staff were not helpful to obtain a cab and most people did not have answers when they were asked. I expect . The store was always closed and on break with no staff. The front desk staff we’re not helpful to obtain a cab and most people did not have answers when they were asked. I expected more.
Stayed 1 night in Mar 2025

10/10 Excellent

Pablo A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 2 nights in Mar 2025

10/10 Excellent

Dawn

Stayed 3 nights in Feb 2025

10/10 Excellent

Tyrese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Dustin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beds and friendly staff made this stay quite pleasant. Became a big fan of Bobby’s Burgers in the food court.
Stayed 3 nights in Feb 2025

8/10 Good

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
The elevators to the casino from the old Harrah's hotel was out of order at the time of our stay, so had to cross the street.
Stayed 2 nights in Feb 2025

2/10 Terrible

Keenon

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m an asthma patient I did not stay. The Management was rude not only to me, but also to the Expedia representative when I called to place a complaint, I had to move to another hotel and they will not accommodate my situation. Asthma is in Medical problems The room was full of smoke and I cannot Sleep in it.
Stayed 2 nights in Mar 2025

4/10 Poor

Melissa

Traveled with partner
Disliked: Staff & service
Check in was at 4pm our room wasn’t ready so they said they would call us when it was ready, we never got a call. The room was beautiful but you pay to have that imho. The man at concierge was rude when I inquired about getting in our room after 4pm. Not impressed with the service.
Stayed 1 night in Mar 2025

10/10 Excellent

april

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. Awesome location
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Aamir

Stayed 1 night in Feb 2025

2/10 Terrible

Angela Christine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff
Stayed 1 night in Feb 2025

10/10 Excellent

Kristopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean rooms
Stayed 1 night in Feb 2025

8/10 Good

RYAN

Liked: Cleanliness, staff & service
Disliked: Amenities
Good quick fix, but no pool and parking is harder
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Chrysantheum

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel !!! Valet was full had to do self parking which ended up being cheaper . Other then that loved our room very clean , the hot water was HOT! Will be back !
Stayed 1 night in Mar 2025